Courtesy Chevrolet Center

Great customer service, all the personnel very friendly, they worked with me through every step of the process. they worked with me through every step of the process. More

Courtesy Chevrolet in Mission Valley tried to rip me off yesterday! My convertible top would not go down and the service department said that it would cost me $195 for diagnosing the problem and that I woul yesterday! My convertible top would not go down and the service department said that it would cost me $195 for diagnosing the problem and that I would have to keep my car there for a couple days!! I went to another dealership. They said the problem was that the shade needed to be pulled out and put back in place for the top to come down.. that was it! and I was on my way. Took less than 5 minutes and they did not even charge me. I originally bought my car from Courtesy Chevrolet...In the future, I will go elsewhere... More

Poor service by tech incomplete service preformed and when I asked the advisor how to reset fuel filter life he had to google it to reset, this is what the tech should have done. None of the 11 grease fi when I asked the advisor how to reset fuel filter life he had to google it to reset, this is what the tech should have done. None of the 11 grease fittings were greased, typical on every LOF I have done. The front tires were over inflated by 7 psi. More

Service was fine, no issues. However, on multiple occasions I have had to wait, on average, 20 mins to get my car after the work was completed and paid for. The last time, it app However, on multiple occasions I have had to wait, on average, 20 mins to get my car after the work was completed and paid for. The last time, it appeared to me, that the service center was not that busy and I still waited 20 mins. I also paid online approximately an hour before I picked up my car. Unacceptable in my opinion. More

Great service as. I purchase my cars from Courtesy Chevrolet and always have them serviced there. They are always on time, and I have never had an issue. I purchase my cars from Courtesy Chevrolet and always have them serviced there. They are always on time, and I have never had an issue. More

I've been here multiple times and always have issues. This last time, I waited around 2 hours for an oil change and they left water droplets all over the driver side door and window. I had just washed it This last time, I waited around 2 hours for an oil change and they left water droplets all over the driver side door and window. I had just washed it the day before More

Courtesy Chevrolet always make sure my vehicle performs reliably and efficiently. My vehicle is an important part of my business, and Courtesy Chevrolet keeps it that way. reliably and efficiently. My vehicle is an important part of my business, and Courtesy Chevrolet keeps it that way. More

Be very careful here. Ask detailed questions, and confirm. Then confirm again, and again. 2019 GMC Sierra Denali Ask for a line item breakdown of what they are Ask detailed questions, and confirm. Then confirm again, and again. 2019 GMC Sierra Denali Ask for a line item breakdown of what they are charging you for. Do not fall for the "here is the monthly payment" line. They will hide unnecessary items and charge you for them. A line by line breakdown will show you the actual cost of the vehicle and options you are paying for. Know the tricks of the trade. There was a $1,000 GPS "vehicle recovery" initially added but not visible in the pricing until I requested the line item breakdown, This was on a vehicle that had OnStar. All together it added up to $2,000 of items listed in the fine print I had removed. According to the fine print: "All New and Used cars purchased from Courtesy Chevrolet have lifetime free refills of nitrogen for $199, 3M door and cargo guards for $399, SWAT Vehicle Recovery for $995, and lifetime replacement of window tint for $595.00" $200 to inflate the tires? America's Tires does it for free. Nitrogen, ok, not worth $200 though. I had to fill up three of the tires after purchase. Go figure. If you're out of state and asking about the condition of the vehicle, ask more than three times. They told me several times, and even during a blurry FaceTime vehicle review, that there were no dents or any issues. However after stating for the umpteenth time that I am flying out and that I don't want any surprises they magically discovered some dents and scratches. They missed these items because "we didn't see them due to the shadows and the vehicle was parked so close to another." I guess they didn't do a proper GMC certified inspection beforehand. Still when I got there I found: a missing hubcap, stains on the headliner, missing cover in the engine compartment, and a few more items not disclosed. This is on a certified pre-owned. Financing: Be extra careful with them. Adolpho, was rude and arrogant. He was especially disparaging. He got angry that I didn't want all of the add on packages he tried to shuffle to me, of course presented in the "monthly payment" form. No I don't want GAP or any of the unnecessary. Interest rates are lower than inflation. Keep your cash and invest. He didn't like that I was reading the paperwork and contracts on a 60K purchase. You would expect a financing agent to understand fiscal responsibility. He advised me multiple times that I was making a mistake by not purchasing an extended warranty on a certified pre-owned vehicle. His reasoning was that all of the vehicles break down... Way to stand by your product. Keep in mind that the cert. pre-owned has a 1 year complete warranty with a 6 year powertrain. Do your due diligence and you may get what you want. But you'll have your work cut out for you. Two stars only because John Boyer was a cool salesperson. -Rich More

Great service. I had to wait 50 minutes for my car to be ready. All the staff was very friendly. I had to wait 50 minutes for my car to be ready. All the staff was very friendly. More

Greeted right away by JZ, he had an appointment so he made sure someone came to help my mom and I! Great Customer Service! Everyone worked as a Team but I would like to thank Danny for really understandi made sure someone came to help my mom and I! Great Customer Service! Everyone worked as a Team but I would like to thank Danny for really understanding what my mom needed and provided great options! My mother and I where at Cadillac dealership across the freeway and we were never greeted and waited almost 20 min for service so we left to Courtesy Chevrolet and I am so thankful that we did! Thank you again for making this an incredible experience for both my mother and I! My brother actually went in a week later and bought his truck there as well! Great Job! Huge shout out to Zach at the service department as well! Very welcoming and explained everything that would be getting done to my moms brand new car! Definitely coming back to Courtesy Chevrolet! More