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Courtesy Chevrolet Center

San Diego, CA

4.5
3,570 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,570 Reviews of Courtesy Chevrolet Center

May 11, 2022

When I called to make an appointment to get my car serviced, the receptionist did not convey confidence, but when I got there the service writer corrected that and I felt good about leaving my car the More

by CNBSIXTY7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Sep 04, 2022 -

Courtesy Chevrolet Center responded

Cnbsixty7, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet San Diego!

May 11, 2022

Fast service, you get you car back clean and running in short time beside the staff it’s really kind More

by MIGUEL2355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Russell
Sep 04, 2022 -

Courtesy Chevrolet Center responded

Miguel2355, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet San Diego!

May 10, 2022

Bought a 2017 Toyota Tundra on May 6th, 2022 and on May 7th 2022 had to take it to a Toyota service department to fix the alternator for the cost of $1,600.00. I guess Courtesy Chevrolet didn’t think that More

by MERIBETHRUIZ
Customer Service
Recommend Dealer
No
Employees Worked With
Sergio Zamora, David Dominguez, Alex Espinoza
Sep 02, 2022 -

Courtesy Chevrolet Center responded

We are disappointed to hear that you did not have a more positive experience with us at Courtesy Chevrolet San Diego. We'd like the opportunity to discuss this with you. Please reach out to us at jtrue@courtesysd.com at your convenience to discuss how we can turn your experience into a positive one.

Sep 06, 2022 -

MERIBETHRUIZ responded

You can turn this negative experience into a good customer service experience by giving us back the $1,600.00 it cost us to replace the alternator Had the salesman given the warranty I had asked about instead of telling us there is no warranty basically all your company offers was a tail light warranty. This is not good customer service. I look forward to hearing from you. And as a added problem we still to this day have NOT received our pink slip. Meribeth

May 10, 2022

As always Courtesy does a great job taking care of our cars. we take all of our cars to this dealership for service. More

by Jimzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Sep 04, 2022 -

Courtesy Chevrolet Center responded

Jimzo, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet San Diego!

May 10, 2022

Katrina in service is excellent. There was a huge mistake made on the technician’s part but Courtesy promptly took care of it and assured me that any further issues due to their erro More

by STEFANIETAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boggess, Katrina Munoz
Sep 04, 2022 -

Courtesy Chevrolet Center responded

Stefanietaft, thank you for your review; we are happy to pass along your comments to the team here at Courtesy Chevrolet San Diego!

May 10, 2022

Appointment was the time I wanted. Service was quick and the service writer was great More

by MIKEENGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Russell
Sep 04, 2022 -

Courtesy Chevrolet Center responded

Mikeenge, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet San Diego!

May 09, 2022

Very efficient. Got my oil changed and my car wash in less than an hour. Very professional and yet friendly and, well “ courteous” More

by CAROLLEWIS619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez, Tom Boggess, Katrina Munoz, Zach Dow, Taylor Russell
Sep 04, 2022 -

Courtesy Chevrolet Center responded

Carollewis619, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet San Diego!

May 08, 2022

Big thanks to Daniel Hernandez and Ernie. Helped me get a good deal for my new Tahoe. More

by kevind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Negrete, Daniel Hernandez
Sep 02, 2022 -

Courtesy Chevrolet Center responded

Hi Kevind! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2022

A great service with easy check in. They were very thorough and communicated regularly. Zach in particular was great in ensuring all the requirements were met More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dow
Sep 04, 2022 -

Courtesy Chevrolet Center responded

James, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet San Diego!

May 07, 2022

I took my car in for an oil change and was quoted $85 over the phone. It ended up being ~$110 for an oil change plus the cost of an air filter was ~ $195!! It's a bit too pricey. More

by ANITA.MACKIE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Russell
Sep 04, 2022 -

Courtesy Chevrolet Center responded

Anita.mackie24, thank you for sharing your experience! It is true that some oil quotes are depending on the quantity of oil and the type of oil. If this same type and quantity is not as competitive with another GM dealership we do welcome your feedback. We want to remain competitive. We also know not oil filters are the same, and depending on year, make, model this too impacts your warranty on a vehicle. Again thank you for your feedback. Kindly, Courtesy Service

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