Courtesy Chevrolet Center
San Diego, CA
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3,570 Reviews of Courtesy Chevrolet Center
Went for oil change. When checking out the service rep advised me that I need the 60,000 mike check. I replied that I do not have the money , received the bill and commen When checking out the service rep advised me that I need the 60,000 mike check. I replied that I do not have the money , received the bill and comments on the invoice was the customer declined the 60,000 mile check. Later the service rep emailed me and asked about the 60,000 mile check, I replied that I couldn’t afford it at this time. Same day I drove to Orange County and my check engine light came on. When I returned home I advised the service rep the check engine light is on after getting on oil change and if I could get this looked at for free. His reply was, the customer declined the 60,000 mile check. No, I’m sorry let me see what we can do or a simple, no can’t look for free. To say I’m disappointed is an understatement and I not sure if I will take my car back for servicing or purchase another vehicle . More
Courtesy Chevrolet has hands down been the best dealership I have dealt with EVER. Zach in the service department is second to none. You’d think he’s the owner by the way he handles things. You jus dealership I have dealt with EVER. Zach in the service department is second to none. You’d think he’s the owner by the way he handles things. You just don’t find that kind of service very often these days. Huge thanks to all involved!! More
I had a great experience buying my Chevy Colorado. I experienced great customer service. Staff was friendly and courteous. You do need more personal instruction on how all the media and electronic fea I experienced great customer service. Staff was friendly and courteous. You do need more personal instruction on how all the media and electronic features on the work on the vehicle. More
long waiting time (40 minutes until advisor) even though i had an appointment. advisor didnt ask if i wanted to wait or needed a ride to go home and come back. i had an appointment. advisor didnt ask if i wanted to wait or needed a ride to go home and come back. More