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Courtesy Chevrolet Center

San Diego, CA

4.5
3,570 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,570 Reviews of Courtesy Chevrolet Center

June 10, 2022

Went for oil change. When checking out the service rep advised me that I need the 60,000 mike check. I replied that I do not have the money , received the bill and commen More

by SLRGONE
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Zach Dow
Sep 03, 2022 -

Courtesy Chevrolet Center responded

Hi, certainly we strive to provide an excellent customer experience and understand you feel this did not occur. I am reaching out to you and here to be of assistance. Again, very sorry to hear you didn’t have a more pleasant customer service experience. Our team is always available to talk further for our Courtesy customers. We do appreciate you and your business. Thank you again, Courtesy Service Team

Sep 10, 2022 -

SLRGONE responded

Thank you for replying. However, I’m not sure why it took over 3 months to get back to me with “sorry that you didn’t have a better experience “. I found out the air filter was no correctly put back on and this is why the engine light came on. I am disappointed in the response and the service I received. My thought, was this intentional.

June 09, 2022

Buscan la manera de ayudarte para que te puedas llevar el carro que te gusta More

by FAMPEREZ5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Espinoza, Rackie Bodden
Sep 02, 2022 -

Courtesy Chevrolet Center responded

Famperez5, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2022

Thank you for helpful efficient service. Problem solved I really appreciate it! Thank you so much again! More

by SARAHENDON51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Russell
Sep 02, 2022 -

Courtesy Chevrolet Center responded

Sarahendon51, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet San Diego!

June 08, 2022

Courtesy Chevrolet has hands down been the best dealership I have dealt with EVER. Zach in the service department is second to none. You’d think he’s the owner by the way he handles things. You jus More

by LOGAN THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Lopez, Ernie Negrete, Zach Dow
Sep 03, 2022 -

Courtesy Chevrolet Center responded

Hi Logan Thomas, thank you so much for your positive comments about Courtesy Chevrolet San Diego!

June 08, 2022

Great service from the person who helped me, i always go back for my oil changes here! More

by gomezleads1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Russell
Aug 31, 2022 -

Courtesy Chevrolet Center responded

We appreciate your positive review about your recent experience with Courtesy San Diego and our Service team!

June 08, 2022

Great customer services found what my copany needs. I can find the vehicle we need at a very competitive price. More

by ELIAS B BACA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boggess, Luke Hopkins
Sep 02, 2022 -

Courtesy Chevrolet Center responded

Elias B Baca, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet San Diego!

June 08, 2022

I had a great experience buying my Chevy Colorado. I experienced great customer service. Staff was friendly and courteous. You do need more personal instruction on how all the media and electronic fea More

by ANDYSTRUJILLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Solorzano, Hector Elizondo, Daniel Hernandez
Sep 02, 2022 -

Courtesy Chevrolet Center responded

Hi Andystrujillo, thank you so much for your positive comments about Courtesy Chevrolet San Diego! Thank you again for leaving us this response!

June 07, 2022

Fast and great communication. I Love that they also gave my car a lil rinse. More

by VMARTHA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Russell
Aug 31, 2022 -

Courtesy Chevrolet Center responded

Hi Vmartha6, thank you so much for your positive comments about Courtesy Chevrolet San Diego!

June 06, 2022

long waiting time (40 minutes until advisor) even though i had an appointment. advisor didnt ask if i wanted to wait or needed a ride to go home and come back. More

by kain008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Ramirez
Sep 04, 2022 -

Courtesy Chevrolet Center responded

Hi, certainly we strive to provide an excellent customer experience and understand you feel this did not occur. I am reaching out to you and here to be of assistance. Again, very sorry to hear you did not have a more pleasant customer service experience. Our team is always available to speak further at 619-450-8070. We do appreciate you and your business. Thank you again, Scott H., Service Director

June 06, 2022

I was able to get in sooner than my appointment. As always, work done fast and professionally. Always a happy customer. More

by DIAZGONZALEZ619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Aug 31, 2022 -

Courtesy Chevrolet Center responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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