Courtesy Chevrolet Center

As we all know in the world of sales. A Sales person in a dealer is just like a fake antique. It looks good but in the end the truth comes out (ITS FAKE). Promises and promises that are never kept by sales dealer is just like a fake antique. It looks good but in the end the truth comes out (ITS FAKE). Promises and promises that are never kept by sales people. I was promised a $25.00 gift card to apple bees by steve cox just for coming in to test drive a vehicle (NEVER GOT - TOTALLY FAKE), special finance Carlos Alvarado told me one price for the vehicle and never bothered in contacting me that it would be a different price, instead he just said it was approved and paperwork would be ready for me to sign and come in and sign the papaerwork, it will be left in the front counter for signature since he had some type of family emergency and could not finish my paperwork which was handed to a sales guy wich told me where to sign and did not have a clue of explaining what each paperwork meant and that carlos would take care of the paperwork with me the next day. I was concerned because I knew the vehicle had a couple of minor details and missing jack, lug nut remover, spare tire and some other minor details. I was convinced to sign all documents without Carlos Alvarado present and I ended up with no help from Ted Fregoso, He said he had proof of my signatures in paper and thats all, They don't owe me nothing. I know I was at fault for falling to sign these documents being a business owner, but took the word of Carlos Alvarado and their team. Its a learning experience, I am not saying that the car I bought is bad, but there service and hungry ways of making money was the principle factor in this deal. Mr Ted Fregoso seemed more anxious in leaving for his 2 week trip than to really help and make a customer happy. I have a 21 yr son and a 23 yr daughter looking for a car right now.....Hell no, I will make sure I guide my kids and any friends looking for a car different direction..Its the last time I ever buy a car at this so called delear Courtesy Chevrolet. (SHOULD BE CALLED MORE LIKE (FAKE AND PROMISE CHEVROLET DEALER) More

The personnel at Courtesy Chevrolet San Diego were very helpful. We told them what we were interested in, they let us test drive the model we wanted, but it had too many options for our budget. So they loc helpful. We told them what we were interested in, they let us test drive the model we wanted, but it had too many options for our budget. So they located another car at another dealer and had it for us the next day. We drove that and bought it. They gave us a discount off the window price and we negotiated a little more for our trade-in. Ed Valadez was very helpful and very pleasant. I can actually say that we had a good time while we were there. Have been back to have a paint enhancer and fabric protectant done. Service department gave me a ride home. They were very couteous and had the car ready when they promised. Never had an easier time buying a car. More

Harold Knotts is a BIG asset to this Chevy dealership; he is extremely courteous and attentive. Harold's main concern was that we bought the vehicle that met our needs, not that he "made a sale." I will reco is extremely courteous and attentive. Harold's main concern was that we bought the vehicle that met our needs, not that he "made a sale." I will recommend Harold and Courtesy Chevrolet to any of my associates who want great customer service and a quality vehicle. More

It is great buying experience. Jessie listened to my 80-year-old parents repeated already answered questions again and again and still very patiently and kindly answered the questions. This is not easy 80-year-old parents repeated already answered questions again and again and still very patiently and kindly answered the questions. This is not easy to find in other dealership. Plus the price is fair. I definitely recommend this dealership to everyone. More

Extremely disrespectful and rude. By no means did he represent courtesy Chevrolet. Because of him I was not able to leave in my new truck. Did not want to help out the customer. And if they way I was tr represent courtesy Chevrolet. Because of him I was not able to leave in my new truck. Did not want to help out the customer. And if they way I was treated is how you treat all ACTIVE DUTY SERVICE MEMBERS then I suggest Ramon be relieved of his duties. More

Since the initial purchase and then through the years, Courtesy Chevrolet and Andy Reaves have provided me with exemplary service! Andy is the consumate professional, always smiling, always eager to liste Courtesy Chevrolet and Andy Reaves have provided me with exemplary service! Andy is the consumate professional, always smiling, always eager to listen and then get the job done right; never any excuses! I have owned a Lamboughini, two Ferraris, Jaguars, BMWs, Mercedes, many more. I keep at least three fine cars on hand at all times. Some dealerships think a woman doesn't know her cars, or that she's looking for a mini van for the bus load of kids. Well, not here, and its not me! I drive my Corvette daily, and I expect my car to always perform as it should. Working with Andy and Courtesy, I am able to keep my car in top shape at all times! AW More

I didn't know I had a problem, but Courtesy Chevrolet sent me a free vehicle inspection coupon, so I took it in. Rafael Ramirez was extremely busy, yet he made the time to be fully courteous and professi sent me a free vehicle inspection coupon, so I took it in. Rafael Ramirez was extremely busy, yet he made the time to be fully courteous and professional with me. He explained the problem the mechanics had found, and told me they would need to keep the car to take car of it. i must have groaned out loud, because I need my car for work, but he arranged for me to get a rental car and took care of everything. My car was fixed and delivered washed and shiny, ahead of schedule. I was very impressed that Rafael was able to keep track of several things at once, and in both Spanish and English. I don't know Mr. Ramirez, but I am gald to have met him and I'm sure Courtesy is happy to have him in their employ. More

I just moved to this area and was not sure what kind of car I was looking for, Rob and Joe made me feel very comfortable and I was confident with them helping me. We test drove multiple cars and if I did car I was looking for, Rob and Joe made me feel very comfortable and I was confident with them helping me. We test drove multiple cars and if I did not like one they quickley found another that might be suitable for me. I bought a jeep liberty and am extremely happy with it and since then Joe has followed up with me to make sure I was happy with my decision. I reccommend this dealership to everyone! :-) More

This is the best dealership I have ever dealt with. The sales man Joe was very nice and asked me what I was looking for when we first walked in. He didn't try to sell me any cars I wasn't interested in. Af sales man Joe was very nice and asked me what I was looking for when we first walked in. He didn't try to sell me any cars I wasn't interested in. After he showed me the Sonic and the Spark Rob gave us the prices of the cars and we decided to go with the spark as it was more in our price range. As soon as we made our choice there was no talk of any other cars. Rob gave me the first offer and I came back with my offer and after all was agreed upon I drove off in my new Chevy Spark. Thank you Courtesy Chevrolet. More

Took our 2010 Equinox in for 50,000 mile service. Raphael outlined our options, gave us his recomendations, and let us deciede on the service level we wanted. He gave us an estimate that was correct down to outlined our options, gave us his recomendations, and let us deciede on the service level we wanted. He gave us an estimate that was correct down to the penny. Told us when the car would be ready, which it was almost to the minute. I was picked up by the courtesy shuttle and driven to the dealership to pick up the car. The shuttle driver (Anthony) was friendly and a safe driver. Upon picking up the car, it was returned washed and clean inside. Almost no waiting for the car after the bill was settled. Overall I continue to be happy with the service provided by Courtesy Chevrolet, and MY service advisor Raphael. More