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Courtesy Chevrolet Center
San Diego, CA
3,574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,574 Reviews of Courtesy Chevrolet Center
October 10, 2018
Great service. I have always been treated as family. Everyone is so helpful and very attentive. I would recommend Courtesy Chevrolet to everyone I know. Thanks for I have always been treated as family. Everyone is so helpful and very attentive. I would recommend Courtesy Chevrolet to everyone I know. Thanks for the awesome service you have performed on my family car. More
by CADKINS562
Verified CustomerEmployees Worked With
Larry Cook
October 09, 2018
Will never go back I bought a new car from this dealership. I took it in for service a few months ago and they told me that it did not have enough miles yet and to come I bought a new car from this dealership. I took it in for service a few months ago and they told me that it did not have enough miles yet and to come back later. Around the same time they did a "recall" on the water pump but instead of having people come in to fix the problem, they just extended the warranty and waited for cars (including mine) to overheat and require immediate service. Despite this being a KNOWN failure, they took a full day to even look at my car and then tried to upcharge me on a bunch of other allegedly related issues that happened to be just past warranty. The simple repair that was known and covered and should have taken an hour or so ended up taking FOUR DAYS and numerous phone calls, all of which time I had no car and was not offered a loaner. Terrible service. Scam artists. Do not buy a car from here or take it there. More
by CruzOwner25
Employees Worked With
Larry Cook
October 09, 2018
Great Service easy to schedule It’s so easy to schedule a service appointment online or on the phone. Andy Reaves is a my Service Advisor and keeps me up to date with options of wha It’s so easy to schedule a service appointment online or on the phone. Andy Reaves is a my Service Advisor and keeps me up to date with options of what is needed to keep it running great. Courtesy Chevrolet has been a reliable Service Department to keep my car at its best. More
by celest.eliason
Employees Worked With
Andy Reaves
October 09, 2018
Flat tire I had a nail in my tire and I was expecting to pay for a new tire. Larry asked me if it was able to be patched? I didn’t think of having it patched an I had a nail in my tire and I was expecting to pay for a new tire. Larry asked me if it was able to be patched? I didn’t think of having it patched and honestly, I truly believe that any other dealership/shop wouldn’t have even suggested a patch and would have just made me pay $300+ for a new tire. I appreciate Larry and I always go to him for all things for my vehicle. He actually cares about the customers!!! He saved my tire and saved me some money!!! More
by TIFFANIE81
Employees Worked With
Larry Cook
October 09, 2018
Extended warranty Just to show my appreciation. I have a 2010 with an extended warranty. They treated me as if my car was brand new. Thank you Just to show my appreciation. I have a 2010 with an extended warranty. They treated me as if my car was brand new. Thank you More
by DRENDON3
Employees Worked With
Rafael Ramirez
October 09, 2018
First time visit the service center After purchasing my vechicle a d taking it on a little road trip to Oregon and other parts of California it was time to take the car in to get its fir After purchasing my vechicle a d taking it on a little road trip to Oregon and other parts of California it was time to take the car in to get its first oil change. I scheduled the appointment online upon arriving at thr dealership i was meet right away and was directed to Kimmy who tskes care of the first time service from custo.ers who have not been there. She was great and just like the rest of the staff made me feek right at home and I just wanted to say thanks for that. More
by Timblevins1981
Employees Worked With
Kimmy
October 09, 2018
5000 miles service It was the first 5000mile service. I had already booked an online appointment few days before. They provided excellent friendly customer service, and It was the first 5000mile service. I had already booked an online appointment few days before. They provided excellent friendly customer service, and hope their maintenance was as well. More
by IMAD
Employees Worked With
maybe if I recall well her name was Kimmy
October 08, 2018
The face of the dealership Tanguy was very polite and helpful. He provided positive customer service and knew a lot about the truck I bought and was eager to show me all the ins Tanguy was very polite and helpful. He provided positive customer service and knew a lot about the truck I bought and was eager to show me all the ins and outs. More
by DC
Employees Worked With
Tanguy Pepiot
October 08, 2018
Larry is my savior Hello! I was scammed by an auto repair shop, but Larry made me feel 1000 times better by taking care of me here at the dealership. I hope y'all will g Hello! I was scammed by an auto repair shop, but Larry made me feel 1000 times better by taking care of me here at the dealership. I hope y'all will give Larry a raise and more vacation days because his relentless work ethic deserves it! Thank you Larry for fixing up my car, when she needed it most. I had the BEST experience all thanks to Larry, once again. More
by D5KELLY
Employees Worked With
Larry Cook
October 08, 2018
Much better experience second time Larry was amazing in helping us and was very speedy getting our car in and out. Very pleased with the service we received this time around! Larry was amazing in helping us and was very speedy getting our car in and out. Very pleased with the service we received this time around! More
by ABZPARENTS
Employees Worked With
Larry Cook
