Courtesy Chevrolet Center

Never again! You damaged my vehicle and couldn't be bothered to tell me!!!!! Take ownership, accidents happen but I should have been notified. Never Again!! And I' You damaged my vehicle and couldn't be bothered to tell me!!!!! Take ownership, accidents happen but I should have been notified. Never Again!! And I'm guessing this is for the oil change and not the file up for the seat because that visit was even worse More

Excellent!! I'm always welcomed by name and treated very kindly and efficient. I'm always offered a courtesy vehicle for my convenience which is very convenient. I'm always welcomed by name and treated very kindly and efficient. I'm always offered a courtesy vehicle for my convenience which is very convenient. More

Misleading Service I was called and emailed by the service dept. and Taylor told me that my wife had bought the 3-pack oil change package and wanted to know if I wanted I was called and emailed by the service dept. and Taylor told me that my wife had bought the 3-pack oil change package and wanted to know if I wanted to come in to use my 2nd oil change. I asked twice to make sure that I bought the package and I wouldn’t owe anything after the service was completed. She also said tire rotation was free. I brought my car in to my appointment and the woman working the service desk told me that I didn’t buy the package and that tire rotation was extra. I asked her if she was sure. She confirmed that so I ordered the oil change anyways. Once the service was finished, my car sat in front of me for over 30 minutes while they “waited for paper work”. When the papers were finally finished, the woman at the service desk told me that my timing chain cover was “puking oil”. I drove home, checked my driveway which is void of any oil stains, then checked the timing chain cover and saw that it is slightly seeping oil. What’s going on at Courtesy? I’ve never had this kind of experience. More

Larry gives great friendly service The whole team did, actually. Thanks for the Lyft home and washing my car. I don't know what more to say to get to twenty five words. Y'all were great The whole team did, actually. Thanks for the Lyft home and washing my car. I don't know what more to say to get to twenty five words. Y'all were great and the Lyft drivers were great too. More

Regular scheduled maintenance, performed perfectly. As usual, the service at Courtesy is prompt, professional and an overall exceptional experience. I was in for simple regular maintenance. They had my As usual, the service at Courtesy is prompt, professional and an overall exceptional experience. I was in for simple regular maintenance. They had my car in and out and ready for a road trip in less than the promised time. More

Great Experience! This dealership has a friendly and knowledgeable staff. Website needs to be updated accurately. I went there for a 18’ Camaro but it was sold and stil This dealership has a friendly and knowledgeable staff. Website needs to be updated accurately. I went there for a 18’ Camaro but it was sold and still being advertised on the website. Georgi helped me out and got me into a 19’ Camaro . I defiantly will be back for my next vehicle. More

Great service and understanding I dropped my car off in the morning, and little did I know that I would be in the hospital with my son within the next two hours. My service provider I dropped my car off in the morning, and little did I know that I would be in the hospital with my son within the next two hours. My service provider was very understanding and me not picking up my car that day, he tried to get me a rental car which was very gracious, but we were still in crisis and I was unable to leave his bedside. What’s my son was released, I was able to pick up my car. Rafael kept me informed and also was wishing me the best throughout the three days. THIS is customer service! More

Great customer service Rafael is a great service writer. He listened to my concerns and made sure they were all addressed in my visit. Definitely will continue getting my se Rafael is a great service writer. He listened to my concerns and made sure they were all addressed in my visit. Definitely will continue getting my service there. More

Disappointing Due to “San Diego market,” I was unable to haggle on price, and I was required to pay for mark-ups (nitrogen in tires, and tinted windows that weren’t Due to “San Diego market,” I was unable to haggle on price, and I was required to pay for mark-ups (nitrogen in tires, and tinted windows that weren’t tinted yet). I understand this may be beyond the dealership’s control due to the area market, but I will be looking to buy a new vehicle outside of San Diego so I can make a better deal. More

Very friendly and customer oriented A very through job was done following up on my concerns and a factory recall was handled without my having to remind the service department. Excellen A very through job was done following up on my concerns and a factory recall was handled without my having to remind the service department. Excellent diagnostic skills. Very down to earth, nice people who are willing to go the extra mile without any fuss whatsoever to make sure the customer is happy. More