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Courtesy Chevrolet Center

San Diego, CA

4.5
3,571 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,571 Reviews of Courtesy Chevrolet Center

January 31, 2024

My advisor was very nice, she greeting me with a smile and went over everything in detail! Wonderful experience! More

by SOCALGAL1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Williams
Feb 03, 2024 -

Courtesy Chevrolet Center responded

We're happy you found our staff to be so supportive during your experience here at Courtesy Chevrolet Center. If you're ever in need of more help, please let us know!

January 30, 2024

Whole experience was great. Easy check in, nice lounge with good wifi to get some work done while there. More

by PAT.PANNUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Silva
Feb 01, 2024 -

Courtesy Chevrolet Center responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 30, 2024

Dealership is old, little ghetto. Take pictures of whole vehicle prior to oil change. Tells me the staff isn’t very responsible if they have to photograph every car prior to routine s More

by Crh014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katrina Munoz
Jan 31, 2024 -

Courtesy Chevrolet Center responded

Hi Chad, We extend our deepest apologies regarding the recent influx of emails you have had to contend with, alongside any discontent related to your experience with our service department. We hold your feedback in high regard and are committed to addressing the issues you have brought to our attention. We wish to clarify that the protocol of capturing images during the check-in procedure is implemented to safeguard the interests of our esteemed clientele, as well as those of the dealership, particularly in scenarios wherein any new damage may be alleged to have occurred whilst the vehicle is in our care. Rest assured, your remarks are invaluable to our pursuit of excellence, and we shall convey your concerns to our Service Manager. We regret any inconvenience this matter may have caused you and deeply appreciate your patience and understanding. Should you require further assistance, or should additional concerns arise, we encourage you to contact our customer service team.

January 29, 2024

Katrina is absolutely fantastic! Her presentation on recommendations was very clear and sincere. I didn't feel preassured or oversold. While I definitely spent more than anticipated More

by SHAWN.HACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Feb 01, 2024 -

Courtesy Chevrolet Center responded

Shawn, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2024

Ramon is very good professional saleman. He help buy my car quick and painless. Thank you More

by MIKE_OUTHERE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Covarrubias, Sergio Zamora, Ramon Maldonado, Tony Maravilla
Jan 31, 2024 -

Courtesy Chevrolet Center responded

We're happy you found our staff to be so supportive during your experience here at Courtesy Chevrolet Center. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2024

Great service team. Rafael is always a pleasure to work with. I am definitely a return customer. More

by dano5150az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Jan 29, 2024 -

Courtesy Chevrolet Center responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2024

Katrina is efficient and professional. A pleasure to work with and deliver service as promised. More

by byronwade1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Jan 29, 2024 -

Courtesy Chevrolet Center responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 25, 2024

The service was Quick. Friendly and Efficient. that’s all I have to say about that. More

by SHAWNPANUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Qumsieh
Jan 27, 2024 -

Courtesy Chevrolet Center responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2024

Thank you, Luis Covarrubio. Your efforts and patience sold us a car while we were "just looking". More

by MEDS63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Covarrubio
Jan 29, 2024 -

Courtesy Chevrolet Center responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2024

Luke in the commercial sales department is fantastic! He always gives me options and solutions to my vehicle needs and purchases. He always comes through. However, their service department needs some More

by ROD27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luke Hopkins
Jan 25, 2024 -

Courtesy Chevrolet Center responded

We sincerely apologize for the unsatisfactory experience you had with our service department. Your feedback is greatly appreciated, and we assure you that the matter will be brought to the attention of our upper management, as we consider you an important customer for our dealership. We shall follow up with you shortly in order to address your concerns and work towards resolving the issue, while ensuring that your expectations are met in the future. We appreciate your continued patronage and look forward to providing you with an improved level of service.

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