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Courtesy Chevrolet Center

San Diego, CA

4.5
3,574 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,574 Reviews of Courtesy Chevrolet Center

November 26, 2020

Aldo was very communicative and kind and not "sales-y" which is what makes an actual good salesperson. We left satisfied with a good price on the lease and Aldo was kind enough to come in on his day off, More

by KENDRAK27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Mendez, Jesus Munoz
Dec 02, 2020 -

Courtesy Chevrolet Center responded

Hello Kendra and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Aldo was there to provide you with such exceptional service! Thank you again and congratulations on your new car! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

November 26, 2020

The people we had interactions with were professional and friendly. The wait time to met with the person who does the paper work was a little long. However, overall I would recommend this dealership. More

by DREWMINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Oyoque, Francisco Dimas, Ernie Negrete
Dec 02, 2020 -

Courtesy Chevrolet Center responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

November 26, 2020

I inquire about a highlander Hector calls me ask for all my info and pics of my trade in and completely stops contacting me . Very rude More

by ms.sibley24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Soto
Nov 30, 2020 -

Courtesy Chevrolet Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

November 26, 2020

Courtesy provided service much faster than I thought. The staff are helpful and friendly. The service always is excellent I greatly appreciate you for what you do More

by SARAHENDON51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katrina Munoz
Nov 30, 2020 -

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

November 26, 2020

Made oil change appointment for 1PM. Carmen gave me immediate service when I pulled in and I was out by 2 PM with a clean car! More

by LAROSE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Bracamontes
Dec 02, 2020 -

Courtesy Chevrolet Center responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Courtesy Chevrolet of San Diego special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

November 26, 2020

Took care of my vehicle needs and completed in a timely matter. staff was friendly. answered all of my questions and made me feel comfortable leaving my vehicle for service. More

by GARYOLAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez, Robby Holley, Katrina Munoz, Carmen Bracamontes, Seth Lopez
Dec 02, 2020 -

Courtesy Chevrolet Center responded

Thank you for putting your trust in Courtesy Chevrolet of San Diego! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

November 26, 2020

Great service as always!! Rafael is very helpful and made sure we were taken care of. Made the bad situation better. Thank you for all the hard work! More

by Rac250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Dec 02, 2020 -

Courtesy Chevrolet Center responded

It’s great to know that Rafael provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

November 26, 2020

As usual ignorant Service Rep tried to convince me a emissions problem was no longer under warranty, I asked for Manager, he was at lunch. Never called back.. Took it to Bob stall. Imagine it’s stil More

by JEREMY_WOELFER
Recommend Dealer
No
Employees Worked With
Katrina Munoz
Nov 30, 2020 -

Courtesy Chevrolet Center responded

Jeremy, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

November 26, 2020

Great sales rep to work with work hard to get close to price you have in mind and make it easy to get deal done More

by JOVANY.RIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Liston, Luke Hopkins
Dec 02, 2020 -

Courtesy Chevrolet Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

November 24, 2020

Robby Holley was very helpful and friendly. It was a very easy from start to finish. Sergio was great and Financing went very smoothly. Thanks for the buying experience. More

by JNGRISAFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Holley, Sergio Zamora
Nov 30, 2020 -

Courtesy Chevrolet Center responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

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