Courtesy Cadillac
Louisville, KY
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Very Good Experience Since I was purchasing a vehicle from out of town, I relied heavily on the perspective of Ed Silver to portray the condition of the vehicle in an hone Since I was purchasing a vehicle from out of town, I relied heavily on the perspective of Ed Silver to portray the condition of the vehicle in an honest and transparent way. Ed did a great job in presenting the vehicle to me so I could make an informed decision. I would definitely recommend this dealership. I had a very good experience. More
Excellent and friendly service by Sam Swope Cadillac The company went above and beyond in helping me with the purchase of my used car by finding me a a car that fit my financial means.. The company went above and beyond in helping me with the purchase of my used car by finding me a a car that fit my financial means.. More
Great Experience I had a great experience at Sam Swope Cadillac. From my fair trade-in, to my purchase and service department, I would recommend and refer my family a I had a great experience at Sam Swope Cadillac. From my fair trade-in, to my purchase and service department, I would recommend and refer my family and friends to this dealership. I have purchased several cars from Paul Settles and will continue to do so because of his professionalism and knowledge of the industry. More
Fast & Friendly Service - Great Value We had a great experience purchasing an SUV for our growing family at Sam Swope Cadillac. I was very pleased with the customer service we received and We had a great experience purchasing an SUV for our growing family at Sam Swope Cadillac. I was very pleased with the customer service we received and how smooth the process went. The price beat out other local dealerships and we were able to get exactly what we wanted. I would highly recommend this dealership for anyone looking for a new or used vehicle! The service was fast and friendly. More
Highly recommend Sam Swope Cadillac A few months ago, we were interested in purchasing a new SUV. There are many to choose from but fell in love the the Cadillac SRX. Maurice Noble (Mo) A few months ago, we were interested in purchasing a new SUV. There are many to choose from but fell in love the the Cadillac SRX. Maurice Noble (Mo) was very helpful in answering our questions and they spent a lot time to ensure we were properly educated and comfortable with all the equipment this vehicle has on it. Mo was so friendly and easy to talk with, it made buying a vehicle very pleasant. I would definitely recommend Sam Swope for the team of professionals and the quality of the vehicles they sell. More
Repeat Client Review I currently own a 2013 Cadillac XTS and went to the dealership to discuss purchasing a newer vehicle. Maurice Noble, along with Richard Swope, discus I currently own a 2013 Cadillac XTS and went to the dealership to discuss purchasing a newer vehicle. Maurice Noble, along with Richard Swope, discussed the pros and cons of doing a new transaction. Based on their knowledge of Cadillac's cars past, present and future, I decided that I would purchase a 2016 Cadillac XTS. These gentlemen are professionals who listen to their clients, help educate them in making good decisions and are willing to offer fair pricing. I would highly recommend this dealership to anyone. Since owning my 2013 Cadillac, I can also tell you their service department is second to none! More
Great in sales and service This is my wife's second new Cadillac from Swope and always had great experience with the sales and service staff. Would not take her car anywhere els This is my wife's second new Cadillac from Swope and always had great experience with the sales and service staff. Would not take her car anywhere else for service. More
Excellent Dealership Driving my 3rd Cadillac from Sam Swope Cadillac and have seen all kinds of help and great service from these people . service , courtesy and promptnes Driving my 3rd Cadillac from Sam Swope Cadillac and have seen all kinds of help and great service from these people . service , courtesy and promptness are few things of the many excellent factors making this a great dealership . Tony runs the service department and puts his heart to his job . More
Buyer Beware!! Dealership not paying taxes on vehicle! Purchased a vehicle from Sam Swope in late August. Went to transfer the title at the local title office and was informed the taxes owed on the vehicle Purchased a vehicle from Sam Swope in late August. Went to transfer the title at the local title office and was informed the taxes owed on the vehicle have not been paid? The title office explained the check Sam Swope issued was about $500 short. I contacted Sam Swope GM and he informed me that is how they make additional profit after the sale! I now have a title I can't transfer and a car I can't drive!! Service after the sale if horrible and you don't know they are scamming you after the sale!! BUYER BEWARE!! More
Incredible Staff and Experience I had not bought a car in 21 years. I found the used car I was looking at online and called the number listed on the internet. I had no idea that th I had not bought a car in 21 years. I found the used car I was looking at online and called the number listed on the internet. I had no idea that they connected me to Richard Swopes. After explaining my need and situation I received numerous calls about the purchase. I was traveling from the Nashville area and wanted specifics before driving to the dealership. Richard did a great job helping me assess the car from out of town and worked quickly and enthusiastically with me to get into the car. Richard connected me to Bias Tilford. Bias was genuine, kind, and able to address the needs I had when arriving at the dealership. I can honestly say that we left not just as acquaintances through a business deal, instead we are friends. I would heartily recommend Sam Swopes Cadillac and the staff as a dealership worth considering for your next purchase. More