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Courtesy Cadillac

Louisville, KY

2.3
72 Reviews

6 Autocenter Drive

Louisville, KY

40299

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Showing 72 reviews

January 29, 2020

Fine service as always I have bought four cars here and I have been very satisfied with each one. I deal with Bias Tilford, and I trust him and consider him a friend. The More

by hudoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and Bias
Jan 30, 2020 -

Courtesy Cadillac responded

Hudoss, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Cadillac and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2020

The Very Best Now that that Courtesy Cadillac is under new management and, Tony is back on the service counter. I'm getting the excellent service, I expect as a Ca More

by cadillacfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Jeffries
Jan 20, 2020 -

Courtesy Cadillac responded

We're glad to hear our staff took such great care of you! Here at Courtesy Cadillac we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 02, 2020

Great Customer Service Bias Tilford is a pleasure to work with. He makes car buying hassle and stress free. The dealership is clean and everyone is very friendly. We will More

by jania.bailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bias Tilford
December 14, 2019

Great to have New management and Service Personnel Back Good to have Tony Jefferies back! Would give him 10 stars if possible. He is professional and follows through on your instructions with attention to More

by cadillacfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Jefferies
November 21, 2019

Service Department left me extremely satisfied. Miguel and JD are top-notch!!! Excellent service, professional and knowledgeable. With life so busy; they had me in and out in no time at all. Outsta More

by bdavis6909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel and JD
Nov 25, 2019 -

Courtesy Cadillac responded

Hi there, thank you for highlighting some of our staff who helped make this a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 06, 2019

Thebest This was my second visit for service, on both occasions I was treated great! They explained what had to be done and treated me very professional!would More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 08, 2019 -

Courtesy Cadillac responded

Hello Tom, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

November 02, 2019

It was excellent. Highly rcommend Frank and Cam. Both Frank and Cam were very customer friendly, professional, knowledgable and a great team together. My husband and I highly recommend this dealersh More

by L. Kennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ready and Cameron
Nov 04, 2019 -

Courtesy Cadillac responded

It really means a lot to us that you took the time to write such a positive review about Frank and Cam here at Courtesy Cadillac so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 08, 2019

New car salesman review Our salesman was Bias Tilford. He did a great job meeting my wife's requirements for her new car. Although GM workers were out on strike at the time, More

by larryh
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bias Tilford Jr., Sales & Leasing Professional
Oct 10, 2019 -

Courtesy Cadillac responded

Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2019

Daniel was very courteous and easy to work with! I Daniel was very courteous and easy to work with! I brought my Cadillac Escalade in for a tire replacement and they offered me a loaner and had me ta More

by tfluhr1018
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 08, 2019 -

Courtesy Cadillac responded

Hi there, we are pleased to hear Daniel took great care of you and your Escalade! Please don't hesitate to reach out to us if there's anything more we can do!

September 28, 2019

Excellent dealership My salesman, Logan, was excellent and knew what he was talking about when it came to cars. No pressure which is unusual today. They actually let me More

by very happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan
Oct 03, 2019 -

Courtesy Cadillac responded

We're thrilled to hear about your wonderful experience with us. Here at Courtesy Cadillac we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

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