
Courtesy Cadillac
Louisville, KY
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Fine service as always I have bought four cars here and I have been very satisfied with each one. I deal with Bias Tilford, and I trust him and consider him a friend. The I have bought four cars here and I have been very satisfied with each one. I deal with Bias Tilford, and I trust him and consider him a friend. The service department is always courteous and very thorough in reviewing what they did and what I may expect to have done on my next visit. More
The Very Best Now that that Courtesy Cadillac is under new management and, Tony is back on the service counter. I'm getting the excellent service, I expect as a Ca Now that that Courtesy Cadillac is under new management and, Tony is back on the service counter. I'm getting the excellent service, I expect as a Cadillac owner. Tony listens and understands, keeps you informed and gets your car serviced in a timely manner, so you can be on your way, More
Great Customer Service Bias Tilford is a pleasure to work with. He makes car buying hassle and stress free. The dealership is clean and everyone is very friendly. We will Bias Tilford is a pleasure to work with. He makes car buying hassle and stress free. The dealership is clean and everyone is very friendly. We will not buy a car without checking here first. More
Great to have New management and Service Personnel Back Good to have Tony Jefferies back! Would give him 10 stars if possible. He is professional and follows through on your instructions with attention to Good to have Tony Jefferies back! Would give him 10 stars if possible. He is professional and follows through on your instructions with attention to details and gets you out on time. I've not had great experiences in the past few years with service. However, I stayed loyal to Cadillac. It's good to have expectations met for true Cadillac service once again! More
Service Department left me extremely satisfied. Miguel and JD are top-notch!!! Excellent service, professional and knowledgeable. With life so busy; they had me in and out in no time at all. Outsta Miguel and JD are top-notch!!! Excellent service, professional and knowledgeable. With life so busy; they had me in and out in no time at all. Outstanding!! More
Thebest This was my second visit for service, on both occasions I was treated great! They explained what had to be done and treated me very professional!would This was my second visit for service, on both occasions I was treated great! They explained what had to be done and treated me very professional!would recommend them to all my friends, More
It was excellent. Highly rcommend Frank and Cam. Both Frank and Cam were very customer friendly, professional, knowledgable and a great team together. My husband and I highly recommend this dealersh Both Frank and Cam were very customer friendly, professional, knowledgable and a great team together. My husband and I highly recommend this dealership. We have leased three Cadillacs from this dealership, We love how they work with you to find what you want and the service we receive there is better than anywhere else we have ever experienced. Cam went over and beyond finding the XT6 we wanted and Frank is so very educated on all of vehical feathers and they both spent a lot of time with us making sure we were happy/satisfied with our selection. EXCELLENT experience again and again!! More
New car salesman review Our salesman was Bias Tilford. He did a great job meeting my wife's requirements for her new car. Although GM workers were out on strike at the time, Our salesman was Bias Tilford. He did a great job meeting my wife's requirements for her new car. Although GM workers were out on strike at the time, Bias was able to locate the model car ('20 XT6) in the color and with the features she wanted. No exceptions., for a very fair price. More
Daniel was very courteous and easy to work with! I Daniel was very courteous and easy to work with! I brought my Cadillac Escalade in for a tire replacement and they offered me a loaner and had me ta Daniel was very courteous and easy to work with! I brought my Cadillac Escalade in for a tire replacement and they offered me a loaner and had me taken care of within hours. I highly recommend Courtesy Cadillac! More
Excellent dealership My salesman, Logan, was excellent and knew what he was talking about when it came to cars. No pressure which is unusual today. They actually let me My salesman, Logan, was excellent and knew what he was talking about when it came to cars. No pressure which is unusual today. They actually let me leave the dealership without buying the car. I was busy at the time and said I would be back. I came back, bought the car, and off I went. What a pleasure. The CT6 I bought is wonderful and a dream to drive. The dealership will get my business again!!! More