Courtesy Buick GMC
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 9 reviews
Wonderful buying experience, we were in and out from 1:30 pm to 3 pm. We did a quick test drive, knew what we were looking for and Elmer helped us with establishing something we were comfortable with and bud pm to 3 pm. We did a quick test drive, knew what we were looking for and Elmer helped us with establishing something we were comfortable with and budget in mind. He was also sweet and a true gentleman. Everyone in there was kind and treated us like family. I have the most respect for this kind of facility. Thank you to Mickey Johnson for welcoming us in- even putting his lunch down to speak with us. Thank you Elmer, Drew, Richard Gulledge, and many others. More
Truly Outstanding! Van did a great job and I've never had a better car buying experience than at Courtesy Buick. I was able to negotiate prior to arriving and there was Van did a great job and I've never had a better car buying experience than at Courtesy Buick. I was able to negotiate prior to arriving and there was no "hard sales" approach. More
WOW! What an experience! The Service Department was a pleasure to deal with. Rick Smith was great with communication and was always on top of the situations. Mike Merz the m The Service Department was a pleasure to deal with. Rick Smith was great with communication and was always on top of the situations. Mike Merz the mechanic came out and personally walked me through the process of what was done. He walked me through what was happening and the detail was incredible. This is the first time I have ever dealt with a dealer for service, based on usually having friends who can fix anything, however with the time and concern Courtesy GMC Service Department showed me, I will be using them for many years to come. More
.Excellent service department with great service reps and ex Can always get the needed repair done the first time. Service rep Olin Taylor is always very clear in what's needed and why. Always convenient as they Can always get the needed repair done the first time. Service rep Olin Taylor is always very clear in what's needed and why. Always convenient as they provide transportation if the service visit will be lengthy. More
Oil Change I went in for my oil change but I also had a concern regarding my brakes. Olin and the staff were very timely with getting me seen and addressing all I went in for my oil change but I also had a concern regarding my brakes. Olin and the staff were very timely with getting me seen and addressing all of my concerns. Olin also provided me an update on what to expect during my next oil change. The information is very helpful, especially since we now have a son in college and a five month old. More
Great and timely! The service is very efficient, people are friendly and helpful. Answer all of you questions. Let you know the problem BEFORE doing the job! Does the j The service is very efficient, people are friendly and helpful. Answer all of you questions. Let you know the problem BEFORE doing the job! Does the job right the first time. More
Awesome Experience The complete process from my first contact with the salesman, Michael Calvert, to when we drove off in our new Cascada was the best car-buying exper The complete process from my first contact with the salesman, Michael Calvert, to when we drove off in our new Cascada was the best car-buying experience in my lifetime, out of ten new car purchases in my lifetime. He was very considerate and professional. It definitely was worth the 3+ hour drive and I would definitely recommend Courtesy Buick. More
new 2017 Sierra 4WD crew cab Cayce was very helpful responding to my original inquiry on the truck from the dealership web site, and with multiple follow-up telephone conversation Cayce was very helpful responding to my original inquiry on the truck from the dealership web site, and with multiple follow-up telephone conversations throughout the day. While the timing of the promotional price was very tight (ended that same day), he patiently explained the details without pressuring me on the deal. After I did some external research and committed to the purchase, Richard expedited completing the transaction, and gave a very informative walk-through on the truck when we arrived at the dealership. Craig was very efficient processing all the financial paperwork, despite the late hour when we were able to get to the lot. I'm very satisfied with the process, especially the fact that the well-appointed truck was ultimately priced less than many comparably-equipped used trucks up to three years old. I've enjoyed the truck so far, and fully expect another 20-year + service life, as I've had with my 1996 Suburban - still going, even if not quite as strong :-). More
Excellent Dealership I couldn't have asked for any better treatment by the people at Courtesy Buick GMC. It was honestly the best dealership experience I have ever been a I couldn't have asked for any better treatment by the people at Courtesy Buick GMC. It was honestly the best dealership experience I have ever been a part of. I highly recommend them. More