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Courtesy Buick GMC
Louisville, KY
597 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 597 reviews
June 28, 2018
Great service department. Zak, James and Tony did a great job getting my Sierra serviced. They also have the most comfortable chairs in town in their waiting area and good coff Zak, James and Tony did a great job getting my Sierra serviced. They also have the most comfortable chairs in town in their waiting area and good coffee. More
by Why2?
Employees Worked With
Zak, James, Tony
June 27, 2018
Wonderful Experience We had found the Enclave we wanted online. My husband spoke with Ari over the phone. He was great. Had the vehicle all detailed and ready for us wh We had found the Enclave we wanted online. My husband spoke with Ari over the phone. He was great. Had the vehicle all detailed and ready for us when we got there to look at it. Everyone at the dealership was so polite, professional and friendly. I love my vehicle and would absolutely recommend this dealership to my friends and family. More
by Dmd
Employees Worked With
June 27, 2018
Satisfying Ali was very helpful and courteous. We are happy with our experience at Courtesy Buick GMC. We will recommend CBGMC to our family and friends. Ali was very helpful and courteous. We are happy with our experience at Courtesy Buick GMC. We will recommend CBGMC to our family and friends. More
by Thomas Guelda
Employees Worked With
Doug and Cody, Ali Alsalman
June 26, 2018
Amazing Ali was an amazing salesmen he went above and beyond to help with me with the purchase of the 2014 Chevy Equinox that I got. And I would definitely bu Ali was an amazing salesmen he went above and beyond to help with me with the purchase of the 2014 Chevy Equinox that I got. And I would definitely buy from him again. He was very nice and helped answer all of my questions. More
by Lulu
Employees Worked With
Ali Alsalman
June 24, 2018
Zack Did Well Zack made sure my truck got the needed service in an expedient manner. Very pleased. 10+. Will definitely continue to get my truck serviced at Courtes Zack made sure my truck got the needed service in an expedient manner. Very pleased. 10+. Will definitely continue to get my truck serviced at Courtesy GMC. More
by GMC Gal
Employees Worked With
Zack
June 22, 2018
Another vehicle purchase. Once again I made another vehicle purchase at Courtesy Buick GMC. This purchase experience was just like my others....easy, friendly, and professional Once again I made another vehicle purchase at Courtesy Buick GMC. This purchase experience was just like my others....easy, friendly, and professional. Matt Kremer, Salesman, and Kody Waddell, Business Manager are excellent. Matt assisted me in showing the vehicles I WAS INTERESTED IN and not something else. Kody expedited and explained the paperwork in a professional and timely manner. I feel good about my car buying experience with this dealership and these employees. Therefore I'll continue to be a customer. More
by Mike1223
June 16, 2018
Easiest vehicle purchase of my life! Salesman (Stuart Singleton) was honest, friendly and extremely helpful. I have purchased many new vehicles in my life, and this deal was by far the le Salesman (Stuart Singleton) was honest, friendly and extremely helpful. I have purchased many new vehicles in my life, and this deal was by far the least stressful of all. Stuart's knowledge of the Sierra Denali I purchased was amazing. He explained all the accessories on truck and helped me set up all the features. In the past, with other dealerships, the process of buying a new vehicle took days!. This deal only took 90 minute! Great experience. More
by Hoosier Daddy
Employees Worked With
June 16, 2018
Service visit We had our 2013 Terrain oil changed and the tires rotated and balance. The advisors explained everything very well and the service was performed in a We had our 2013 Terrain oil changed and the tires rotated and balance. The advisors explained everything very well and the service was performed in a timely manner. All of the employees were very friendly and courteous More
by cathy5
Employees Worked With
Zach
June 13, 2018
Old bait and switch I was working with Ali from the beginning of my car search. I found a dealership across town with a far better price. I called Ali to see if they coul I was working with Ali from the beginning of my car search. I found a dealership across town with a far better price. I called Ali to see if they could match that price. He said yes we can do that. So I got everyone together to go see the car and test drive the new car that he said he would match the price on. But once we went to go sit down he tried to match the price with a loaner car they had sitting on the lot. He did not lower the price of the new car like he said he would over the phone. He said there is no way that the other dealership could be selling a new car for that price... so I called the other dealership and it was a new car! after talking to some of his colleagues I have found out Ali is known for this. He promises a quote over phone that he can not deliver just to get you back into the dealership. Obvisiouly extremely upset that I wasted my time and was lied too. Trying to insult my intellegance by trying to switch the car at the last second. Will never shop there again and BEWARE OF ALI! Sterotypical car salesman! More
by Riggs
Employees Worked With
Ali Alsalman
June 13, 2018
Fast service The experience was fast, pleasant and enjoyable. We knew what we wanted when we arrived and the salesperson did not try to up sell us. He was straight The experience was fast, pleasant and enjoyable. We knew what we wanted when we arrived and the salesperson did not try to up sell us. He was straight to the point and we were in the finance office within minutes of agreeing to purchase. We were out the door 30 minutes later. Awesome experience! More
by Natalie
Employees Worked With
I can’t remember the name, female finance officer, Jordan Couillard
