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Courtesy Buick GMC

Louisville, KY

4.9
597 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 597 reviews

October 16, 2018

Great experience!! We purchased a 2018 Buick Encore -this is the 3rd vehicle we have purchased from Courtesy Buick. Our salesman was Ari LeBlanc - he was very helpful an More

by CRAY/DJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Courtesy Buick GMC responded

Congratulations on your new car! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

October 14, 2018

Exceptional experience Courtesy GMC Buick has proven once again why I keep coming back. This is the third GMC Terrain that I have leased from Courtsey. The sales staff goes More

by Airman46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bell, Reko Ware
Oct 17, 2018 -

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2018

Purchase of 2018 Encore Ari was great! He was able to identify what we were looking for and then offered several different options. He answered all of our questions quickly a More

by Cvig1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a gentleman in finanace who helped us find a great warranty package, I don’t remember his name
Oct 17, 2018 -

Courtesy Buick GMC responded

Thank you for sharing your response to Ari's outstanding customer service! If you have any further needs or questions, please give us a call. We're always happy to help!

October 10, 2018

Scheduled for routine service on 10/9/2018. I have dealt with Joe several times over the years for all my service needs. Joe has always performed his duties in a professional manner and has alwa More

by Mike1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heun
Oct 12, 2018 -

Courtesy Buick GMC responded

Hi, thank you so much for your positive comments about Courtesy Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

October 06, 2018

Stuart’s Performance Stuart was exceptional! His knowledge and expertise was outstanding. We look forward to our next purchase. Very good follow up after the sale. Ex More

by 0424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Courtesy Buick GMC responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

October 01, 2018

Very nice to work with Salesman (Brinkhaus) could not have been anymore helpful. Very upfront about all aspects of my purchase. Professional service without any hassles More

by Curly773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 27, 2018

Great Very nice. Ari was great also Cody did great . the car rode and drove better than expected. Rode like a much larger car. My only problem is the air co More

by Hair guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody wendell
Sep 28, 2018 -

Courtesy Buick GMC responded

We are happy to see you enjoyed your experience purchasing here. We were honored to do business with you. I know you are from out of town, but if you find yourself nearby please swing by in person. If you are still having challenges with the Air Conditioning controls give Ari a call. I told him to expect your call just-in-case. We are always here to support you.

Oct 11, 2018 -

Courtesy Buick GMC responded

We are happy to see you enjoyed your experience purchasing here. We were honored to do business with you. I know you are from out of town, but if you find yourself nearby please swing by in person. If you are still having challenges with the Air Conditioning controls give Ari a call. I told him to expect your call just-in-case. We are always here to support you.

September 20, 2018

Over the top This was the most pleasant experience I have ever had when trading in a car for a new one. I have already recommended courtesy Buick to more people an More

by Danstheman2102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept was closed
Sep 23, 2018 -

Courtesy Buick GMC responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! Take care!

September 20, 2018

Not very customer friendly I have never bought a vehicle and left dealership pissed off. I did here and I dont really think anybody cared about it at all. More

by cwallace1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Kremer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bell
Sep 21, 2018 -

Courtesy Buick GMC responded

We are completely shocked to hear this. We were given the impression that you were happy with the way our staff attended to your specific situation. Our intention is to serve you to your complete satisfaction. We wish we could’ve helped more with the confidential and personal factors that affected the cost of the vehicle. We truly did the best we could for you. I know that both Matt and John offered an honest deal and remained polite and respectful throughout the process. We are still your advocate and hope in the future we will have the opportunity to prove that.

September 15, 2018

Great Service James Beard and his colleague Todd are some of the very best with customer service across any industry. Courtesy is lucky to have them. They live up More

by chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, James Beard
Sep 19, 2018 -

Courtesy Buick GMC responded

Chad, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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