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Courtesy Buick GMC
Louisville, KY
597 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 597 reviews
December 18, 2018
Fair and honest buying experience Thank you to Courtesy Buick GMC for the integrity displayed during my recent purchase. Mickey was my salesperson and answered all of my questions in t Thank you to Courtesy Buick GMC for the integrity displayed during my recent purchase. Mickey was my salesperson and answered all of my questions in their entirety, even staying late and answering his phone at home on his day off to complete the purchase. Frank Moody was exceptional at dealing with the trade in of my old car, making phone calls on my behalf to another dealership. As a female purchasing by herself, I felt comfortable that I was treated in a respectful, fair, and honest fashion. I could not be more pleased with my purchase and the way the transaction was handled. I will not hesitate to purchase again from Courtesy Buick GMC More
by Mrs Level
December 12, 2018
Repair of defective product I was met by Scott. He is very friendly and professional. He took the time to welcome me and take care of my issue with my Terrain I was met by Scott. He is very friendly and professional. He took the time to welcome me and take care of my issue with my Terrain More
by Rodney12
Employees Worked With
Scott Brewer
December 10, 2018
Most friendly dealership From the moment I walked in the door until I left everyone I dealt with was friendly and knowledgeable. There was never any pressure which is usually From the moment I walked in the door until I left everyone I dealt with was friendly and knowledgeable. There was never any pressure which is usually why I don’t like buying cars. Also, the dealership is so clean and up to date. And should I mention about their great deals?! More
by Kittymew
Employees Worked With
James Berry, D’anthonie Daily, M. Ali, Tyler Bookwood
December 04, 2018
Excellent Customer Service From Reko my salesman always staying in touch with me, to Diamond always being courteous when answering the phone and getting me in touch with my Ser From Reko my salesman always staying in touch with me, to Diamond always being courteous when answering the phone and getting me in touch with my Service Advisor Bryce, Customer Service is always exemplified. I found out I had two tires with screws in unrepairable locations. My tires were ordered and installed the same day. Bryce even reminded me of maintenance that was due and I was able to get it taken care of in the same visit. More
by clmartinjr25
Employees Worked With
Diamond, Reko Ware, Joe Heun, Bryce Ballard
December 03, 2018
Easy and painless. Salesman was honest and a gentleman . Have always dreaded the process, it was easy and I didn’t feel like I got pressured to buy. Richard was excellent and was attentive until we drove off Have always dreaded the process, it was easy and I didn’t feel like I got pressured to buy. Richard was excellent and was attentive until we drove off More
by Crash dummy
Employees Worked With
Richard Colston
December 02, 2018
Great Experience!!! I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the financ I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the finance manger. They were respective of my time and considerate of my questions. I would recommend them to anyone looking to purchase a Buick or GMC product. More
by Monarch1
Employees Worked With
Michelle and Frank, Bill Baxley
November 19, 2018
5th car from Courtesy Buick We just bought our 5th Buick from Courtesy Buick for a reason. They make the process easy and we love their cars. The rebates were awesome and we ar We just bought our 5th Buick from Courtesy Buick for a reason. They make the process easy and we love their cars. The rebates were awesome and we are thankful they contacted us to let us know about it. More
by AngieR
October 24, 2018
LaCrosse Voss From Purchase to the most recent first service I have to say that those guys are the real deal. Today I want to recommend the great service the shop g From Purchase to the most recent first service I have to say that those guys are the real deal. Today I want to recommend the great service the shop guys did. Fast, efficient and reliable. More
by Peer
Employees Worked With
For this first service visit I want to comment the guys in the shop. They were fast and efficient.
October 22, 2018
Great experience Very friendly and easy to deal with. The process of buying a car is scary but Couryesy is a great place to go if you need a good quality vehicle. Very friendly and easy to deal with. The process of buying a car is scary but Couryesy is a great place to go if you need a good quality vehicle. More
by Broot3315
Employees Worked With
Kodey, Bill Baxley
October 20, 2018
Easy! Mickey and Ted were fantastic. They made what I thought would be a complicated situation seem truly easy. I really appreciated their great service and Mickey and Ted were fantastic. They made what I thought would be a complicated situation seem truly easy. I really appreciated their great service and I feel like everyone got a fair deal. More
by Wendy
