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Courtesy Buick GMC
Louisville, KY
659 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 659 reviews
November 21, 2019
Great deal and Great service Great deal and great service. Mickie Hendrick is the man! Had an issue with bad key fob, but it was taken care of promptly. Couldn't be happier! Great deal and great service. Mickie Hendrick is the man! Had an issue with bad key fob, but it was taken care of promptly. Couldn't be happier! More
by fons46
Employees Worked With
November 20, 2019
Excellent people, process, value and service. Our 2nd Buick Encore in 2 yrs. we have enjoyed all our encounters with the staff. Love that general mgr at front door Buick Encore in 2 yrs. we have enjoyed all our encounters with the staff. Love that general mgr at front door More
by martysnyder15
Employees Worked With
Other Employees :
Joseph and others, Joe Heun
November 15, 2019
car buying I am a repeat customer for this dealership. Last car I bought previous to this one was a (2015) Buick Lacrosse was from this same location. I have de I am a repeat customer for this dealership. Last car I bought previous to this one was a (2015) Buick Lacrosse was from this same location. I have dealt with Steve Brinkhaus for my last 3 car buys. Steve is easy to talk to, answers my questions , and is helpful and knowledgeable about the product. I can call him about concerns or questions and he is always available to offer help. I appreciate his professional approach. More
by gogang
Employees Worked With
November 13, 2019
Exceptional Customer Service Joe Heun provided exceptional customer service to me when I got my truck serviced. I have an extended vehicle protection plan, but failed to mention Joe Heun provided exceptional customer service to me when I got my truck serviced. I have an extended vehicle protection plan, but failed to mention that when I turned my truck in...no matter, Joe knew that and called them to get the pre-authorization for the needed repairs. I was not able to pick up my truck until after he had left for the day and only then realized my mistake. Had it not been for Joe, the repairs would have come directly out of my pocket. I truly appreciate him seeking them out and doing that for me. He was friendly, listened to my concerns, and made sure the repairs were done right. He is a great representative of the organization. Thanks Joe! More
by sholder
Employees Worked With
Joe Heun
October 30, 2019
Professional Truck was ready for delivery and detailed when I got there as promised. I left in my new truck just over an hour after showing my trade in to them. V Truck was ready for delivery and detailed when I got there as promised. I left in my new truck just over an hour after showing my trade in to them. Very satisfied with the staff at Courtesy. Everyone's experience buying a new car or truck should be this simple! More
by Scott
October 28, 2019
wonderful I had a wonderful experience at Courtesy Buick GMC. I would recommend them to other Buick/GMC owners. The customer service rep was VERY professional. I had a wonderful experience at Courtesy Buick GMC. I would recommend them to other Buick/GMC owners. The customer service rep was VERY professional. It was a pleasure working with him. More
by charletta
Employees Worked With
Joe Heun
October 27, 2019
New car purchase at Courtesy of Buick GMC Courtesy Buick GMC was able locate the 2020 Buick I wanted, even with GM on strike. Highly recommend Steve Brinkhaus, a very experienced sales consult Courtesy Buick GMC was able locate the 2020 Buick I wanted, even with GM on strike. Highly recommend Steve Brinkhaus, a very experienced sales consultant who worked with us to get the vehicle we wanted at .more than a fare price. More
by Roger
Employees Worked With
October 23, 2019
Excellent customer service Great experience with great customer service, I took my truck in to get pampered, when they called me back to go get it, I was happy it was like I jus Great experience with great customer service, I took my truck in to get pampered, when they called me back to go get it, I was happy it was like I just bought it off the lot. It looked good and smelled awesome. More
by Jennifer
Employees Worked With
Joe Heun
October 19, 2019
GOOD DEAL DID NOT GET THE CAR I WANTED BUT GOT A GOOD DEAL. WANTED A 2017 TERRAIN BUT SETTLED ON A 2019 BUICK ENCORE. SO WAS A GOOD DEAL. DID NOT GET THE CAR I WANTED BUT GOT A GOOD DEAL. WANTED A 2017 TERRAIN BUT SETTLED ON A 2019 BUICK ENCORE. SO WAS A GOOD DEAL. More
by JDB369
Employees Worked With
REKO WARE
October 16, 2019
Excellent customer service! Excellent customer service. Great deal on new car and trade-in! I would shop here again for our next vehicle. Thanks to Mickey for great customer s Excellent customer service. Great deal on new car and trade-in! I would shop here again for our next vehicle. Thanks to Mickey for great customer service and patience. More
by JLM
Employees Worked With
