Courtesy Buick GMC
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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car buying I am a repeat customer for this dealership. Last car I bought previous to this one was a (2015) Buick Lacrosse was from this same location. I have de I am a repeat customer for this dealership. Last car I bought previous to this one was a (2015) Buick Lacrosse was from this same location. I have dealt with Steve Brinkhaus for my last 3 car buys. Steve is easy to talk to, answers my questions , and is helpful and knowledgeable about the product. I can call him about concerns or questions and he is always available to offer help. I appreciate his professional approach. More
Exceptional Customer Service Joe Heun provided exceptional customer service to me when I got my truck serviced. I have an extended vehicle protection plan, but failed to mention Joe Heun provided exceptional customer service to me when I got my truck serviced. I have an extended vehicle protection plan, but failed to mention that when I turned my truck in...no matter, Joe knew that and called them to get the pre-authorization for the needed repairs. I was not able to pick up my truck until after he had left for the day and only then realized my mistake. Had it not been for Joe, the repairs would have come directly out of my pocket. I truly appreciate him seeking them out and doing that for me. He was friendly, listened to my concerns, and made sure the repairs were done right. He is a great representative of the organization. Thanks Joe! More
Professional Truck was ready for delivery and detailed when I got there as promised. I left in my new truck just over an hour after showing my trade in to them. V Truck was ready for delivery and detailed when I got there as promised. I left in my new truck just over an hour after showing my trade in to them. Very satisfied with the staff at Courtesy. Everyone's experience buying a new car or truck should be this simple! More
wonderful I had a wonderful experience at Courtesy Buick GMC. I would recommend them to other Buick/GMC owners. The customer service rep was VERY professional. I had a wonderful experience at Courtesy Buick GMC. I would recommend them to other Buick/GMC owners. The customer service rep was VERY professional. It was a pleasure working with him. More
New car purchase at Courtesy of Buick GMC Courtesy Buick GMC was able locate the 2020 Buick I wanted, even with GM on strike. Highly recommend Steve Brinkhaus, a very experienced sales consult Courtesy Buick GMC was able locate the 2020 Buick I wanted, even with GM on strike. Highly recommend Steve Brinkhaus, a very experienced sales consultant who worked with us to get the vehicle we wanted at .more than a fare price. More
Excellent customer service Great experience with great customer service, I took my truck in to get pampered, when they called me back to go get it, I was happy it was like I jus Great experience with great customer service, I took my truck in to get pampered, when they called me back to go get it, I was happy it was like I just bought it off the lot. It looked good and smelled awesome. More
GOOD DEAL DID NOT GET THE CAR I WANTED BUT GOT A GOOD DEAL. WANTED A 2017 TERRAIN BUT SETTLED ON A 2019 BUICK ENCORE. SO WAS A GOOD DEAL. DID NOT GET THE CAR I WANTED BUT GOT A GOOD DEAL. WANTED A 2017 TERRAIN BUT SETTLED ON A 2019 BUICK ENCORE. SO WAS A GOOD DEAL. More
Excellent customer service! Excellent customer service. Great deal on new car and trade-in! I would shop here again for our next vehicle. Thanks to Mickey for great customer s Excellent customer service. Great deal on new car and trade-in! I would shop here again for our next vehicle. Thanks to Mickey for great customer service and patience. More
Great customer experience. My sales person Mickey was very understanding of my needs. He was professional and patient. He listened and helped me through the process with absolutely no pressure. This was very understanding of my needs. He was professional and patient. He listened and helped me through the process with absolutely no pressure. This was hands down the best car buying experience. It truly sets it apart from others. More
What a wonderful customer experience. I was made to feel that I was a person and not a number. My salesman was very patient and caring. He made me very comfortable and that I mattered. This is the second ti that I was a person and not a number. My salesman was very patient and caring. He made me very comfortable and that I mattered. This is the second time that I purchased a car at this dealership and I’ve never been disappointed. Everyone at the dealership was very friendly, personable and not phony. Thanks a bunch!!Brenda Cox. 🤗 More