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Courtesy Buick GMC

Louisville, KY

4.9
560 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 560 reviews

October 16, 2019

Excellent customer service! Excellent customer service. Great deal on new car and trade-in! I would shop here again for our next vehicle. Thanks to Mickey for great customer s More

by JLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Courtesy Buick GMC responded

Hi, thank you for your positive review. We're glad to hear that you found Mickey here at Courtesy Buick GMC so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 11, 2019

Great customer experience. My sales person Mickey was very understanding of my needs. He was professional and patient. He listened and helped me through the process with absolutely no pressure. This was More

by LiveLifeBest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Courtesy Buick GMC responded

Our staff is committed to providing our customers with the best automotive experience! We are pleased to hear you enjoyed working with Mickey. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2019

What a wonderful customer experience. I was made to feel that I was a person and not a number. My salesman was very patient and caring. He made me very comfortable and that I mattered. This is the second ti More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Jimmy Vandenberg
Oct 03, 2019 -

Courtesy Buick GMC responded

Brenda, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 20, 2019

Great atmosphere Great service Very professional staff.' Received excellent service. We arrived at 8:50 saturday morning and everything was completed ready for our signature. Everyo More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Courtesy Buick GMC responded

Steve, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 18, 2019

Perfect experience Outstanding sales with Steve Brinkhause and the rest of the staff - I have dealt with other dealers in area and no comparison you are the best - my fi More

by reynoltf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Heun
Sep 19, 2019 -

Courtesy Buick GMC responded

Reynoltf, thank you for your great feedback! Our team here at Courtesy Buick GMC sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

September 18, 2019

Happy customer What can I say I had a perfect experience. From finding the car I wanted, getting a wonderful deal and then completing the paperwork. It was easy as 1 More

by Ann B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory, in finance office and Mr. Moody
Sep 19, 2019 -

Courtesy Buick GMC responded

Ann, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 18, 2019

Repeat Happy Customer In and out as expected and with just a few extra minutes I had a recall corrected that had not even been mailed to me yet. Done and on with life! More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I've forgotten the gentleman's name that checked me out when service was complete., Bill Baxley
Sep 19, 2019 -

Courtesy Buick GMC responded

Here at Courtesy Buick GMC, we understand your time is valuable, Bob. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

September 11, 2019

They make you feel like family From the minute my husand and I arrived at the dealerhsip, we were greeted, helped out of our car and introduced to the GM by Stuart our salesmen. Eve More

by RUHL_JESSICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Courtesy Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 09, 2019

Wonderful Honest pricing. Nobody tried to play number games to confuse customers like some dealers. No high pressure sales tactics. Good follow up after the sal More

by Whit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Heun
Sep 11, 2019 -

Courtesy Buick GMC responded

Whit, we strive to provide all of our customers with a transparent buying experience and are so glad to hear that your visit reflected this! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road. Take care!

September 05, 2019

Thorough and good people Good communication and help throughout. Very fair with my trade as well. I would definitely do business again. I appreciated in particular the salesma More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby
Sep 06, 2019 -

Courtesy Buick GMC responded

Larry, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We hope to see you soon!

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