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Courtesy Buick GMC

Louisville, KY

4.9
593 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 593 reviews

April 24, 2020

WORK HARD FOR YOU They tirelessly work to get you the best deal and do the best work when it comes to service. Personnel are polite and courteous to customers. More

by JDB369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 26, 2020 -

Courtesy Buick GMC responded

Thank you for recognizing our efforts! We hope to be of service to you again in the future. Best wishes, Courtesy Buick GMC

April 19, 2020

Absolutely the best car buying experience I’ve ever had. Bill was a great salesman and very thorough and informative. Michelle who handled the financing was super nice and helpful. More

by Sistermarf
Recommend Dealer
Yes
Employees Worked With
Michelle , Bill Baxley
Apr 20, 2020 -

Courtesy Buick GMC responded

Thank you so much for your positive comments about Courtesy Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2020

Bill & Kody did a great job taking care of us. This process was simple and we got a great truck. In the midst of these challenges the team made our decision easy. Thanks. F Bates More

by F Bates
Recommend Dealer
Yes
Employees Worked With
Kody made the process simple. , Bill Baxley
Apr 20, 2020 -

Courtesy Buick GMC responded

Hi, thank you for your great feedback! Our team here at Courtesy Buick GMC sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please don't hesitate to reach out to us if there's anything more we can do!

April 08, 2020

From Lease to Purchase When I leased my vehicle from Courtesy back in 2018 I went into it knowing that I would more than likely buy it out at the end of my lease term; I did More

by elizabeth.m.spencer213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Waddell
Apr 10, 2020 -

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 22, 2020

We had Nick Woodson as our salesman. We found Nick to be friendly,helpful,and very informative. We went to the dealership twice. The first time we were shopping,the second we went to buy. Talking with Nick More

by Vic
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Woodson
Mar 23, 2020 -

Courtesy Buick GMC responded

It really means a lot to us that you took the time to write such a positive review about Courtesy Buick GMC so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

March 19, 2020

Great service . They listen to what I have to say and follow through with everything they tell me. I've never had a problem with any business I've done at Courtes More

by Tmart71087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 19, 2020

This is the second vehicle I had purchased from Courtesy Buick GMC and our salesman Steve Brinkhaus is excellent. I never felt pressured and he is knowledgeable and answered every question. I would highly More

by Mcrew
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

Courtesy Buick GMC responded

Hi there, thank you for your positive review. We're glad to hear that you found our team here at Courtesy Buick GMC so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 19, 2020

Exceptional service! My Buick Envision needed a repair. Caleb is my Service Coordinator and he is awesome! The lovely Morgan assisted me with a Loaner while my repair wa More

by larman11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb, Morgan & Jack in the service department are great!
Mar 21, 2020 -

Courtesy Buick GMC responded

Hi there, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Have a great day!

March 18, 2020

Staff Review Nick Woodson was great very helpful. He showed me all the features of the car plus programmed my phone to the car. He did not pressure me at all. He w More

by slbrunson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kody, Nick Woodson
Mar 19, 2020 -

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 18, 2020

Purchase of a 2017 Buick Enclave We have never bought from Courtesy Buick before but have dealt with Nick Woodson. He is the reason we came to this dealership. Looking forward to deal More

by jewel
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle in finance., Nick Woodson
Mar 20, 2020 -

Courtesy Buick GMC responded

Jewel, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Please let us know if there is anything else we can do for you; we are more than happy to help!

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