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Courtesy Buick GMC

Louisville, KY

4.9
597 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 597 reviews

May 20, 2020

Great place to shop for a vehicle. Nice people and fast service. I will most definitely recommend a friend to shop at this dealership. Everyone was friendly! More

by melissa.brown4real
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Baxley
May 25, 2020 -

Courtesy Buick GMC responded

Melissa, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Courtesy Buick GMC to have earned it.

May 19, 2020

Everyone is friendly and courteous All questions are Everyone is friendly and courteous All questions are answered in a simple manner. When you leave you feel that you have been well taken care of fro More

by DebS
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Courtesy Buick GMC responded

Hi Debs, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 17, 2020

Nice, clean and observed new policies in safety policies due to Covid-19. Courteous and very helpful. Knows product. Mickey was very knowledgeable about the car I purchased and answered ant questions. At en More

by Beth Safley
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loan department. Nice helpful women can’t remember her name.
May 18, 2020 -

Courtesy Buick GMC responded

Beth, thank you for your great feedback! Our team here at Courtesy Buick GMC sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Courtesy Buick GMC!

April 29, 2020

Very impressed with the way they handle business with all the problems going on. Ryan our salesman was fantastic!!!!! We were very happy and satisfied. More

by Peach6995
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance dept lady awsome!!!!!!!!
Apr 30, 2020 -

Courtesy Buick GMC responded

Hi, we're pleased to hear we were able to help you out! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 24, 2020

WORK HARD FOR YOU They tirelessly work to get you the best deal and do the best work when it comes to service. Personnel are polite and courteous to customers. More

by JDB369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 26, 2020 -

Courtesy Buick GMC responded

Thank you for recognizing our efforts! We hope to be of service to you again in the future. Best wishes, Courtesy Buick GMC

April 19, 2020

Absolutely the best car buying experience I’ve ever had. Bill was a great salesman and very thorough and informative. Michelle who handled the financing was super nice and helpful. More

by Sistermarf
Recommend Dealer
Yes
Employees Worked With
Michelle , Bill Baxley
Apr 20, 2020 -

Courtesy Buick GMC responded

Thank you so much for your positive comments about Courtesy Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2020

Bill & Kody did a great job taking care of us. This process was simple and we got a great truck. In the midst of these challenges the team made our decision easy. Thanks. F Bates More

by F Bates
Recommend Dealer
Yes
Employees Worked With
Kody made the process simple. , Bill Baxley
Apr 20, 2020 -

Courtesy Buick GMC responded

Hi, thank you for your great feedback! Our team here at Courtesy Buick GMC sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please don't hesitate to reach out to us if there's anything more we can do!

April 08, 2020

From Lease to Purchase When I leased my vehicle from Courtesy back in 2018 I went into it knowing that I would more than likely buy it out at the end of my lease term; I did More

by elizabeth.m.spencer213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Waddell
Apr 10, 2020 -

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 22, 2020

We had Nick Woodson as our salesman. We found Nick to be friendly,helpful,and very informative. We went to the dealership twice. The first time we were shopping,the second we went to buy. Talking with Nick More

by Vic
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Woodson
Mar 23, 2020 -

Courtesy Buick GMC responded

It really means a lot to us that you took the time to write such a positive review about Courtesy Buick GMC so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

March 19, 2020

Exceptional service! My Buick Envision needed a repair. Caleb is my Service Coordinator and he is awesome! The lovely Morgan assisted me with a Loaner while my repair wa More

by larman11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb, Morgan & Jack in the service department are great!
Mar 21, 2020 -

Courtesy Buick GMC responded

Hi there, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Have a great day!

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