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Courtesy Buick GMC

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.8
523 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 523 reviews

October 27, 2019

New car purchase at Courtesy of Buick GMC Courtesy Buick GMC was able locate the 2020 Buick I wanted, even with GM on strike. Highly recommend Steve Brinkhaus, a very experienced sales consult More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2019 -

Courtesy Buick GMC responded

Roger, we're thrilled to hear about your wonderful experience with us. Here at Courtesy Buick GMC we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

Helpful
October 23, 2019

Excellent customer service Great experience with great customer service, I took my truck in to get pampered, when they called me back to go get it, I was happy it was like I jus More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heun
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Oct 24, 2019 -

Courtesy Buick GMC responded

Thank you for sharing your response to our staff’s outstanding customer service, Jennifer! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
October 19, 2019

GOOD DEAL DID NOT GET THE CAR I WANTED BUT GOT A GOOD DEAL. WANTED A 2017 TERRAIN BUT SETTLED ON A 2019 BUICK ENCORE. SO WAS A GOOD DEAL. More

by JDB369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
REKO WARE
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Oct 21, 2019 -

Courtesy Buick GMC responded

Hello, we're thrilled to hear about your wonderful experience with us. Here at Courtesy Buick GMC we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

Helpful
October 16, 2019

Excellent customer service! Excellent customer service. Great deal on new car and trade-in! I would shop here again for our next vehicle. Thanks to Mickey for great customer s More

by JLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2019 -

Courtesy Buick GMC responded

Hi, thank you for your positive review. We're glad to hear that you found Mickey here at Courtesy Buick GMC so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

Helpful
October 11, 2019

Great customer experience. My sales person Mickey was very understanding of my needs. He was professional and patient. He listened and helped me through the process with absolutely no pressure. This was More

by LiveLifeBest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2019 -

Courtesy Buick GMC responded

Our staff is committed to providing our customers with the best automotive experience! We are pleased to hear you enjoyed working with Mickey. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
September 30, 2019

What a wonderful customer experience. I was made to feel that I was a person and not a number. My salesman was very patient and caring. He made me very comfortable and that I mattered. This is the second ti More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Jimmy Vandenberg
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Oct 03, 2019 -

Courtesy Buick GMC responded

Brenda, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Helpful
September 20, 2019

Great atmosphere Great service Very professional staff.' Received excellent service. We arrived at 8:50 saturday morning and everything was completed ready for our signature. Everyo More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2019 -

Courtesy Buick GMC responded

Steve, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
September 18, 2019

Perfect experience Outstanding sales with Steve Brinkhause and the rest of the staff - I have dealt with other dealers in area and no comparison you are the best - my fi More

by reynoltf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Heun
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Sep 19, 2019 -

Courtesy Buick GMC responded

Reynoltf, thank you for your great feedback! Our team here at Courtesy Buick GMC sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

Helpful
September 18, 2019

Happy customer What can I say I had a perfect experience. From finding the car I wanted, getting a wonderful deal and then completing the paperwork. It was easy as 1 More

by Ann B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory, in finance office and Mr. Moody
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Sep 19, 2019 -

Courtesy Buick GMC responded

Ann, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
September 18, 2019

Repeat Happy Customer In and out as expected and with just a few extra minutes I had a recall corrected that had not even been mailed to me yet. Done and on with life! More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I've forgotten the gentleman's name that checked me out when service was complete., Bill Baxley
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Sep 19, 2019 -

Courtesy Buick GMC responded

Here at Courtesy Buick GMC, we understand your time is valuable, Bob. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

Helpful
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