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Courtesy Buick GMC

Louisville, KY

4.9
597 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 597 reviews

August 08, 2020

Easy to make appointment, service took less time than predic They have always been helpful and professional whenever I take my car in. I have an older car that I want to keep humming and they are responsible for More

by Kathycorb311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not deal with sales department
Aug 10, 2020 -

Courtesy Buick GMC responded

Kathy, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

August 08, 2020

The dealership, located in Louisville, KY was friendly and the staff was very well educated about cars and financing. My sales rep was Steve Brinkhaus and handled my transaction smoothly. More

by Gus 1059
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Lauersdorf
Aug 10, 2020 -

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 07, 2020

Wonderful team!!!! From Matt who sold me the truck initially to Caleb who helped me with a service need I had, they are a wonderful team! More

by Brandon
Recommend Dealer
Yes
Employees Worked With
Caleb
Aug 10, 2020 -

Courtesy Buick GMC responded

Brandon, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Courtesy Buick GMC!

August 06, 2020

Truly appreciate the appreciation,kindness and welcoming Went in the store thinking no way was I leaving in any of these cars or trucks but that day I bought my very first brand new car in my life and couldn More

by troy0919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All nice just remember Bill the most, Bill Baxley
Aug 07, 2020 -

Courtesy Buick GMC responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Courtesy Buick GMC to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you!

August 06, 2020

Couldn’t be happier with my new to me truck I purchased from Arthur at Courtesy! He was helpful, up front and made the process incredibly easy. Kody made sure to get me in as close to budget as possible an More

by Meyer.ryan94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Courtesy Buick GMC!

July 26, 2020

Excellent choice of cars and superior service from my sales person, Steve Brinkhaus. He gave me hours of very patient and knowledgeable time. I would highly recommend him and Courtesy Buick More

by susanbf99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Courtesy Buick GMC responded

Susan, thank you for your great feedback! Our team here at Courtesy Buick GMC sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Thanks again for the recommendation, and have an amazing day!

July 25, 2020

This is my second car I have purchased from them. Stewart has helped me both times. He is great to work with. Michele who completed the finance paperwork was great as well. More

by Anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Courtesy Buick GMC responded

It really means a lot to us that you took the time to write such a positive review about Courtesy Buick GMC so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

July 24, 2020

Jeff Hoon and Kody Waddell were fantastic. They were very informed about the fleet and financing options and did not try to oversell or pressure. It was a great car buying experience. More

by Jaredcox24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Waddell
Jul 26, 2020 -

Courtesy Buick GMC responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 22, 2020

They completed our purchase professionally and efficiently minimizing the time used. All personnel were very personable and caring. My vehicle was sitting out front, sanitized and ready to go whe More

by Liz.kelker
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Koty , Bill Baxley
Jul 25, 2020 -

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

July 21, 2020

Thank you so much for your patience and kindness. Our salesman Arthur was the best and financial man Mr Waddell made this a great experience. We are forever grateful for your kindness. Thank you so m More

by Shonda
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Courtesy Buick GMC responded

Shonda, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

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