Courtesy Buick GMC
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Mickey made car buying so easy with no haggling! Honored the internet price and delivered a new car that I absolutely love!!!! Would definitely recommend this dealer and this salesman!! the internet price and delivered a new car that I absolutely love!!!! Would definitely recommend this dealer and this salesman!! More
Close transaction for new 2021 gmc sierra denali after locating via gmc inventory tool and driving 6 hours. Well coordinated. Only needed about an hour including finalizing insurance and payment. locating via gmc inventory tool and driving 6 hours. Well coordinated. Only needed about an hour including finalizing insurance and payment. More
Good afternoonUpon my arrival I was quickly greeted by Good afternoon Upon my arrival I was quickly greeted by a friendly salesman. The atmosphere was peaceful, I wasn’t overwhelmed with salesman asking Good afternoon Upon my arrival I was quickly greeted by a friendly salesman. The atmosphere was peaceful, I wasn’t overwhelmed with salesman asking questions. Sales rep was extremely patient and very knowledgeable. Service was excellent. More
I am not happy with how they sell extra maintenance to me when I brought my car in for a problem that was under warranty. I ended up spending about $350.00 and my car didn’t need it . When I got home and exp when I brought my car in for a problem that was under warranty. I ended up spending about $350.00 and my car didn’t need it . When I got home and explained to my husband he informed me that the car according to the factory manual didn’t need what I had been told that it did. I find it very low that a place like this has to lie to customers just to upsale and the company’s standards are criminal to me. I will not be coming back and I know the next place I take my car too I will be very cautious about what they tell me. More
Mickey and the team were so easy going and educated on the vehicle inventory which helped us pick the right car for our personal needs. the vehicle inventory which helped us pick the right car for our personal needs. More
I was able to find a vehicle I was looking for at a good price. I just wish it was inspected first. Everything went well, it was just a little back and forth to the dealer. They set things up for the inspec price. I just wish it was inspected first. Everything went well, it was just a little back and forth to the dealer. They set things up for the inspection and to make sure it passed the second time. Good customer service from them. More
Great people to work with Mickey in sales and James in the service department are great!! Have had great relationships working with them. Have gone back for last two cars the service department are great!! Have had great relationships working with them. Have gone back for last two cars More
Mickey was amazing. I came from out of state to purchase one of the last 2020 Yukons. He was very responsive and accommodating. Superb customer service. one of the last 2020 Yukons. He was very responsive and accommodating. Superb customer service. More
This is a nice place and the staff is courteous but my last experience was not very satisfactory, My car warranty was about to expire and I request my vehicle to be inspected due to a burning smell coming last experience was not very satisfactory, My car warranty was about to expire and I request my vehicle to be inspected due to a burning smell coming out and a check engine light showing. It seems like you need to be a mechanic so they can replace/fix everything, I expressed my concerns to the agents, however, the full repair was not completed. I had to speak to the director in order to get my car re-evaluated to what I was informed that I would owe out of pocket money for something that could have been fixed while covered by the warranty. It is negligence to not look deeper into a root cause and a waste of time that I had brought back my car twice for the same issue with different repairs, and on top of it, to pay cash for something that would have been covered. Again, make sure that you know all the details prior to schedule an appointment, otherwise, they will make you come back. I was really pleased with this service repair facility until this last visit. Very frustrating and disappointing More
Great place to buy a vehicle. Everyone is always friendly when there. Ryan is great in service and Stuart was great to work with and no pressure to buy!! friendly when there. Ryan is great in service and Stuart was great to work with and no pressure to buy!! More