Courtesy Buick GMC

spent 1:40 min on 30 minute oil change Had 7 :00 A:M appointment for oil change.Was 1st car thru the doors,wiated 1:40 minutes then they could not find records of free oil change offered wh Had 7 :00 A:M appointment for oil change.Was 1st car thru the doors,wiated 1:40 minutes then they could not find records of free oil change offered when car purchased.Terrible service!!! More

Had a great experience. Steve was wonderful and so was the finance lady. Will highly recommend to my family and friends. Will be back again. the finance lady. Will highly recommend to my family and friends. Will be back again. More

The dealership, located in Louisville, KY was friendly and the staff was very well educated about cars and financing. My sales rep was Steve Brinkhaus and handled my transaction smoothly. and the staff was very well educated about cars and financing. My sales rep was Steve Brinkhaus and handled my transaction smoothly. More

Easy to make appointment, service took less time than predic They have always been helpful and professional whenever I take my car in. I have an older car that I want to keep humming and they are responsible for They have always been helpful and professional whenever I take my car in. I have an older car that I want to keep humming and they are responsible for its continued performance More

Wonderful team!!!! From Matt who sold me the truck initially to Caleb who helped me with a service need I had, they are a wonderful team! initially to Caleb who helped me with a service need I had, they are a wonderful team! More

Truly appreciate the appreciation,kindness and welcoming Went in the store thinking no way was I leaving in any of these cars or trucks but that day I bought my very first brand new car in my life and couldn Went in the store thinking no way was I leaving in any of these cars or trucks but that day I bought my very first brand new car in my life and couldn’t believe the support trust and caring of a salesman and staff. Bill was very welcoming offered me a drink broke down my price range and went above and beyond to help me get into a car of my dreams a new GMC Acadia and not just the basic it had the features I wanted this was the first car he showed me and it’s the one I bought. The welcoming and kindness they offer is great and when they got me my loan at a decent apr they was really happy to get me that loan. They showed me how the dealership works and gave me a tour and the woman that did my registration and paperwork offered me a free UofL license plate because of my UL shirt I was wearing,very sweet woman. I’m sure I’ll stick with them for many years to come and would definitely recommend this dealership and give them an A+ and a 9/10 Thanks guys!!!! More

Couldn’t be happier with my new to me truck I purchased from Arthur at Courtesy! He was helpful, up front and made the process incredibly easy. Kody made sure to get me in as close to budget as possible an from Arthur at Courtesy! He was helpful, up front and made the process incredibly easy. Kody made sure to get me in as close to budget as possible and explored all options. Even when I worked at another local dealer I didn’t have service as friendly and welcoming as what I got from Arthur. Would purchase here again but hopefully I will be enjoying my new truck for years to come. More

Excellent choice of cars and superior service from my sales person, Steve Brinkhaus. He gave me hours of very patient and knowledgeable time. I would highly recommend him and Courtesy Buick sales person, Steve Brinkhaus. He gave me hours of very patient and knowledgeable time. I would highly recommend him and Courtesy Buick More

This is my second car I have purchased from them. Stewart has helped me both times. He is great to work with. Michele who completed the finance paperwork was great as well. has helped me both times. He is great to work with. Michele who completed the finance paperwork was great as well. More