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Courtesy Buick GMC

Louisville, KY

4.9
597 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 597 reviews

November 24, 2021

Steve was very patient Steve went over me with everything I needed to know about the car I even said if I had any problems just call him and before my OnStar is going to be up I'm going to come out there and More

by Cwebb41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Cwebb41 responded

I like courtesy Buick nice place to buy a car nice place to have a car serviced

Nov 25, 2021 -

Cwebb41 responded

A pleasure to deal with Steve.

November 22, 2021

They did a great job working with me and staying late to ensure we reached a deal! More

by DJL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baxley
Nov 27, 2021 -

Courtesy Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2021

The dealership had exactly what I was looking for. The service was excellent and I am pleased with my purchase. More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Courtesy Buick GMC responded

Hi Jessica, we're thrilled to hear about your wonderful experience with us. Here at Courtesy Buick GMC we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

August 27, 2021

Salesman very helpful and all was quick and easy. Also had a lot of help in procuring the truck with all the paperwork and information on all the plans. More

by Stuart7844
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Stuart7844 responded

Very happy with all the help in the purchase

August 11, 2021

I went in with a plan and these guys went right to work and we got it done! Very professional and customer satisfaction seemed to big a huge priority! More

by Jonathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Waddell
Aug 13, 2021 -

Courtesy Buick GMC responded

Hi Jonathan, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We hope to see you soon!

July 30, 2021

Bill Baxley was so gracious & helpful! A few questions, a test drive & we were hooked! Michelle, finance, was wonderful! Your dealership is a hidden gem! More

by Bajapatton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle, finance, Bill Baxley
Aug 13, 2021 -

Courtesy Buick GMC responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Courtesy Buick GMC so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!

July 25, 2021

It was the best truck buying experience that I’ve had at a dealership. The staff friendly and helpful. I would highly recommend anyone looking for a vehicle to check out Courtesy. More

by hg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Waddell
July 25, 2021

My wife and I had a very pleasant experience buying my truck at Courtesy GMC. Our salesman Ryan Johnson came highly recommended, and didn’t disappoint us. Very friendly, knowledgeable, and no high pressur More

by Mrgcanes69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

all the people were very friendly. the cost of the car was fair,however the 599.00 dollars for processing fee was very excessive to me, and somewhat unfair More

by anrosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baxley
Jul 20, 2021 -

Courtesy Buick GMC responded

Hello Anrosh, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2021

Everything went great with the dealer. purchase was smooth and completed timely. By shopping on line I knew what to expect. Sales was good to work with. More

by kt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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