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Courtesy Buick GMC

Louisville, KY

4.9
597 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 597 reviews

February 26, 2022

Worked with Addison Burrows and his "Manager", They did not return calls and lied to me about the availability of a 3500 Sierra truck that they had in Transit. One minute it was available for pre-sale and More

by stmac
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Addison Burrows
February 22, 2022

Awesome transaction. Courteous honest people. Not high pressure. Worked with out of state without problem. More

by ifdenginelt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

February 13, 2022

Outstanding treatment purchasing a new truck. Have already recommended to friends and family. Would but there again More

by Msrollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Courtesy Buick GMC responded

Hello, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Courtesy Buick GMC to have earned it. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 08, 2022

Staff at courtesy Buick gmc was helpful with our purchase. We were in and out with a truck in no time. More

by watswidu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Courtesy Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 20, 2022

No issues with transaction. Truck was delivered as promised and trade was simple and competed on time More

by bill.hicks26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2022 -

Courtesy Buick GMC responded

Hello, thank you so much for your positive comments about Courtesy Buick GMC! We are very happy to have provided you with such a positive experience! Our team is available should you require any extra help. Have a great day!

January 18, 2022

Great deal and salesman (Stuart Singleton). Definitely will return for my auto needs. Wonderful experience!! More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Courtesy Buick GMC responded

Hi Kevin, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Courtesy Buick GMC to have earned it. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

January 01, 2022

Stuart was very Attive to the customer’s needs. He and the entire staff worked seamlessly. More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Courtesy Buick GMC responded

We appreciate your positive review of your recent experience with us!

December 22, 2021

Fantastic customer service! Love my sierra and highly recommend this dealer. Very friendly and helpful More

by Spilly1216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
December 10, 2021

Outstanding, knowledgeable, friendly, and helpful salesman (Jeffrey Hoon). Tremendous support staff. Looking forward to working with the service department. A real plus was to meet the General Manage More

by Laurine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Dec 11, 2021 -

Courtesy Buick GMC responded

Hello Laurine, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2021

I first started going to the dealership in 2017 to buy a Buick Enclave and was pleased. I returned November 2021 to buy a new Buick Enclave and was equally as pleased. More

by Bjeff327
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Courtesy Buick GMC responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Courtesy Buick GMC we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

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