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Courtesy Buick GMC
Louisville, KY
570 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 570 reviews
July 25, 2021
My wife and I had a very pleasant experience buying my truck at Courtesy GMC. Our salesman Ryan Johnson came highly recommended, and didn’t disappoint us. Very friendly, knowledgeable, and no high pressur truck at Courtesy GMC. Our salesman Ryan Johnson came highly recommended, and didn’t disappoint us. Very friendly, knowledgeable, and no high pressure sales tactics. Our time wasn’t waisted with all the usual stuff to get you off track. Our financial lady was great about explaining our choices of loans to get, and the warranties that were available. Thanks for the great experience with buying our truck. More
by Mrgcanes69
Employees Worked With
July 19, 2021
all the people were very friendly. the cost of the car was fair,however the 599.00 dollars for processing fee was very excessive to me, and somewhat unfair was fair,however the 599.00 dollars for processing fee was very excessive to me, and somewhat unfair More
by anrosh
Employees Worked With
Bill Baxley
June 18, 2021
Everything went great with the dealer. purchase was smooth and completed timely. By shopping on line I knew what to expect. Sales was good to work with. smooth and completed timely. By shopping on line I knew what to expect. Sales was good to work with. More
by kt
Employees Worked With
June 13, 2021
Great customer experience. Ryan Johnson was very patient, helpful and. Knowable He made me feel that I mattered that I was a person and not a number. Not at all pushy. helpful and. Knowable He made me feel that I mattered that I was a person and not a number. Not at all pushy. More
by Brenda
Employees Worked With
May 31, 2021
Very friendly people I enjoyed making business with you guys. The staff was amazing. Definitely very positive about service and the way I got helped with my loan. Thanks to everyone at courtesy and you all guys. The staff was amazing. Definitely very positive about service and the way I got helped with my loan. Thanks to everyone at courtesy and you all have a great day. More
by Martin
Employees Worked With
Bill Baxley
April 26, 2021
Steve Brinkhaus is great and like family. An asset to Courtesy Buick GMC. The best sales person I have ever had the pleasure to know. Courtesy Buick GMC. The best sales person I have ever had the pleasure to know. More
by ejrsegar12
Employees Worked With
April 20, 2021
I felt the entire deal went fairly smooth. Was in and out in no time. I have had precious time with other dealers where I was there 6+ hours. I did not feel overwhelmed or bullied being a single woman buying in no time. I have had precious time with other dealers where I was there 6+ hours. I did not feel overwhelmed or bullied being a single woman buying a car. More
by sisdecker
Employees Worked With
Bill Baxley
April 18, 2021
Excellent customer service and friendly sales staff! They were on top of things from the time I contacted them to the time the deal was finished! were on top of things from the time I contacted them to the time the deal was finished! More
by tim.roby
Employees Worked With
April 15, 2021
Very friendly and efficient. Clean restrooms. Operation is streamline. Staff has years of combined experience. Not a lot of wiggle room for pricing since they are already starting at a fair price. is streamline. Staff has years of combined experience. Not a lot of wiggle room for pricing since they are already starting at a fair price. More
by adam_friley
Employees Worked With
Bill Baxley
April 12, 2021
Great vehicles at great prices. Our salesman, Bill Baxley, was super nice and knowledgeable. There was no hard pressure. Will definitely go back to Courtesy Buick GMC when I am shopping for a new vehi Baxley, was super nice and knowledgeable. There was no hard pressure. Will definitely go back to Courtesy Buick GMC when I am shopping for a new vehicle. More
by Diane
Employees Worked With
Bill Baxley
