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Courtesy Buick GMC
Louisville, KY
570 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 570 reviews
December 22, 2021
Fantastic customer service! Love my sierra and highly recommend this dealer. Very friendly and helpful recommend this dealer. Very friendly and helpful More
by Spilly1216
December 10, 2021
Outstanding, knowledgeable, friendly, and helpful salesman (Jeffrey Hoon). Tremendous support staff. Looking forward to working with the service department. A real plus was to meet the General Manage salesman (Jeffrey Hoon). Tremendous support staff. Looking forward to working with the service department. A real plus was to meet the General Manager. The best experience ever in purchasing a new car. This will always be our dealership of choice even though it is an hour from our home. More
by Laurine
November 29, 2021
I first started going to the dealership in 2017 to buy a Buick Enclave and was pleased. I returned November 2021 to buy a new Buick Enclave and was equally as pleased. Buick Enclave and was pleased. I returned November 2021 to buy a new Buick Enclave and was equally as pleased. More
by Bjeff327
November 24, 2021
Steve was very patient Steve went over me with everything I needed to know about the car I even said if I had any problems just call him and before my OnStar is going to be up I'm going to come out there and I needed to know about the car I even said if I had any problems just call him and before my OnStar is going to be up I'm going to come out there and he's going to help me with that he helped me get my phone yet situated salt to my Bluetooth Steve's just an all-around nice guy I experienced it with my first car and I experienced it with my second car it's just a pleasure to deal with him More
by Cwebb41
Employees Worked With
September 21, 2021
The dealership had exactly what I was looking for. The service was excellent and I am pleased with my purchase. service was excellent and I am pleased with my purchase. More
by Jessica
Employees Worked With
August 27, 2021
Salesman very helpful and all was quick and easy. Also had a lot of help in procuring the truck with all the paperwork and information on all the plans. had a lot of help in procuring the truck with all the paperwork and information on all the plans. More
by Stuart7844
August 11, 2021
I went in with a plan and these guys went right to work and we got it done! Very professional and customer satisfaction seemed to big a huge priority! and we got it done! Very professional and customer satisfaction seemed to big a huge priority! More
by Jonathan
July 30, 2021
Bill Baxley was so gracious & helpful! A few questions, a test drive & we were hooked! Michelle, finance, was wonderful! Your dealership is a hidden gem! test drive & we were hooked! Michelle, finance, was wonderful! Your dealership is a hidden gem! More
by Bajapatton
July 25, 2021
It was the best truck buying experience that I’ve had at a dealership. The staff friendly and helpful. I would highly recommend anyone looking for a vehicle to check out Courtesy. a dealership. The staff friendly and helpful. I would highly recommend anyone looking for a vehicle to check out Courtesy. More
by hg
