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Courtesy Buick GMC
Louisville, KY
597 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 597 reviews
November 01, 2022
Awesome group of people. Customer service is superior. This is my 3rd vehicle I’ve purchased and have yet to disappoint. Customer service is superior. This is my 3rd vehicle I’ve purchased and have yet to disappoint. More
by Antwan
Employees Worked With
October 19, 2022
Nice guy but needs to clearly see when to not approach a frustrated gal when she has her 2017 Terrain in the shop for continuous work to try to get her to buy a new vehicle. 😉 A little common sense can go frustrated gal when she has her 2017 Terrain in the shop for continuous work to try to get her to buy a new vehicle. 😉 A little common sense can go a long way. More
by faithinunseen
October 05, 2022
Fast friendly and knowledgeable staff. I was In and out inn hour tops would definitely recommend this dealership. I was In and out inn hour tops would definitely recommend this dealership. More
by Jeremyvicari86
Employees Worked With
September 20, 2022
They’ help me with everything I need And take the time to show me all the that comes with the new truck to show me all the that comes with the new truck More
by Armando4230tx
Employees Worked With
August 21, 2022
Courteous, knowledgeable, friendly and always available for questions that occur during the shopping/buying experience. for questions that occur during the shopping/buying experience. More
by Mimi
August 21, 2022
We had a good experience and enjoyed working with Matt. Will recommend to friends/family. Will recommend to friends/family. More
by carrieLB40
Employees Worked With
August 01, 2022
Our salesman was pleaseant, courteous and not pushy. Very informative and patient giving us time to process. Very informative and patient giving us time to process. More
by lljackson0808
Employees Worked With
July 15, 2022
Bought new 2019 gmc truck with duramax diesel. After a short time smelled and felt a acid in eyes and mouth ( others noticed it also ) .Took black several times , left for days , and service perso After a short time smelled and felt a acid in eyes and mouth ( others noticed it also ) .Took black several times , left for days , and service person continued to deny any issue . Called GM and they suggested taking to another dealer . Drove to Lagrange GMC dealer , they kept for 4 days , found the def injector had a hole in it and was spraying on the exhaust . Would not recommend courtesy to anyone , either they are poor mechanics , lazy , or the service guy is incompetent. The dealer in Lagrange not only fixed it , GM paid for it , and requested the defective part be sent back to them . There was an error code that Chsmpion found to repair the problem. If Service is important don’t use Courtesy ! More
by rpark4
Employees Worked With
June 21, 2022
purchased third car in 3 years @courtesyBuick…didnt think of shopping anywhere else!!! Bravo Bill, Jeff and Cody👍 of shopping anywhere else!!! Bravo Bill, Jeff and Cody👍 More
by DestinationCourtesyBuick
May 19, 2022
My experience with this dealership was absolutely amazing and very professional everyone treated me with much respect and answered all my questions. Kody was amazing I was impressed with everyone and everyth and very professional everyone treated me with much respect and answered all my questions. Kody was amazing I was impressed with everyone and everything the transaction was done with dignity and I would recommend this dealership too anyone in the near future. Thanks Courtesy Buick GMC. Happy satisfied customer for sure. More
by Mamadou C.
