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Courtesy Buick GMC

Louisville, KY

4.9
597 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 597 reviews

January 05, 2023

Fast, friendly, competent. Everyone was very accommodating and efficient. I bought out a lease and it was totally painless. More

by Joannelare
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 01, 2023

Easy to deal with. Low pressure salesman. Easy and relatively quick document and deal completion. Good experience. More

by Jjmassey1
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Courtesy Buick GMC responded

We are pleased to know we were able to provide a positive experience! Thank you again for choosing Courtesy Buick GMC and we hope to see you again.

December 30, 2022

It was a very positive experience. Our salesperson worked with us to find the car we wanted. He wanted to make sure we were very happy and satisfied with the car we purchased and we More

by Judy.brohm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Courtesy Buick GMC responded

Hi Judy, thank you! We take our reviews seriously and are delighted to hear about your visit. At Courtesy Buick GMC we are always striving to do better than your last visit.

December 23, 2022

Great sales man very knowledgeable and courtesy. Nice looking facility clean and neat. Everyone I talked with were nice kind very professional a nice place with nice people More

by sctack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Courtesy Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2022

Great experience! Steve knows what he is talking about and very thorough.. No pressure and very informative.. More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Courtesy Buick GMC responded

Hi Jon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2022

Very courteous, very knowledgeable in product, patient in explaining all functions of vehicle. Very well satisfied with entire process More

by Charlescollinsrealestate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Courtesy Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 05, 2022

Excellent attention to our wants and needs. No pressure by salesperson Stuart Singleton which is appreciated! More

by Sydney
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Courtesy Buick GMC responded

Hi Sydney, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Dec 07, 2022 -

Courtesy Buick GMC responded

Hi Sydney, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Dec 07, 2022 -

Sydney responded

Couldn't be happier with our experience with Mr. Singleton and Courtesy GMC! Doing everything right. Thank you!!

November 22, 2022

Ryan was very helpful, knowledgeable, & didn’t pressure us. He was also quick with getting all the paperwork done. He also set up the vehicle features for me as well as ordering the mats for me! Financing More

by Britfields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2022 -

Courtesy Buick GMC responded

Hi Britfields, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

November 06, 2022

Great experience at Courtesy Buick GMC! Every single person was EXCEPTIONAL! ! My dealership for life!! More

by bluekycat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Courtesy Buick GMC responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 02, 2022

Mickey and Kody were both exceptional in there efforts and assistance throughout the entire process. The only genuine complaint I have a t this time is the car wash or detail department did not prepare th More

by T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Waddel 5 Stars
Nov 07, 2022 -

Courtesy Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

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