Courtesy Buick GMC

Bought new 2019 gmc truck with duramax diesel. After a short time smelled and felt a acid in eyes and mouth ( others noticed it also ) .Took black several times , left for days , and service perso After a short time smelled and felt a acid in eyes and mouth ( others noticed it also ) .Took black several times , left for days , and service person continued to deny any issue . Called GM and they suggested taking to another dealer . Drove to Lagrange GMC dealer , they kept for 4 days , found the def injector had a hole in it and was spraying on the exhaust . Would not recommend courtesy to anyone , either they are poor mechanics , lazy , or the service guy is incompetent. The dealer in Lagrange not only fixed it , GM paid for it , and requested the defective part be sent back to them . There was an error code that Chsmpion found to repair the problem. If Service is important don’t use Courtesy ! More

purchased third car in 3 years @courtesyBuick…didnt think of shopping anywhere else!!! Bravo Bill, Jeff and Cody👍 of shopping anywhere else!!! Bravo Bill, Jeff and Cody👍 More

My experience with this dealership was absolutely amazing and very professional everyone treated me with much respect and answered all my questions. Kody was amazing I was impressed with everyone and everyth and very professional everyone treated me with much respect and answered all my questions. Kody was amazing I was impressed with everyone and everything the transaction was done with dignity and I would recommend this dealership too anyone in the near future. Thanks Courtesy Buick GMC. Happy satisfied customer for sure. More

Excellent experience. No pressure selling, just good help. Ryan was very professional and very friendly & helpful. No pressure selling, just good help. Ryan was very professional and very friendly & helpful. More

Salesman was good to work with. Love my new Buick Envision , my trade in was a 2019 Envision.Trade in was a good value. Unfortunately, no incentives were offered by GM or the dealer Love my new Buick Envision , my trade in was a 2019 Envision.Trade in was a good value. Unfortunately, no incentives were offered by GM or the dealership. More

Excellent transaction. Showed up one day and made the deal with down payment. When the car arrived, took 30 minutes to walk in and out. Overall great guys, no pressure, no Showed up one day and made the deal with down payment. When the car arrived, took 30 minutes to walk in and out. Overall great guys, no pressure, no markup. More

Their customer service is unmatched to their competitors. They also gave me great trade in value. I live in Johnson City and it was worth the drive to Kingsport. They also gave me great trade in value. I live in Johnson City and it was worth the drive to Kingsport. More

Easiest experience I have ever had purchasing a car. Mickey and the finance team made our purchase super easy. No crazy markup like other GM dealerships and very fair on trade. They have my busine Mickey and the finance team made our purchase super easy. No crazy markup like other GM dealerships and very fair on trade. They have my business for life and I live 2.5 hours away in Indiana. More

I went to look at a suv. Mickey was very nice nice and helpful. He answered all my questions. I bought a Used Buick Encore Gx from him. All of those who assisted me were ver Mickey was very nice nice and helpful. He answered all my questions. I bought a Used Buick Encore Gx from him. All of those who assisted me were very kind and pleasant. More

They delivered what they promised, very professional and quick. They know their trucks well. I recommend them. quick. They know their trucks well. I recommend them. More