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Courtesy Buick GMC

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.9
597 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 597 reviews

April 17, 2024

We were very satisfied with the customer service of this dealership. We will definitely use them in the future. More

by juliestraub1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kremer
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Apr 19, 2024 -

Courtesy Buick GMC responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC. We look forward to your next visit! Take care!

April 15, 2024

Ryan was our salesman, and he was top notch. We had a great experience all around. More

by Mroop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Courtesy Buick GMC responded

Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

April 14, 2024

Very easy to deal with I got exactly what I asked for. My salesman was very helpful and explained all the features of my new truck More

by truckracer39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Courtesy Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2024

This is the best no pressure group I have ever had the pleasure of working with. Had no intention of getting a new truck. Had to have service done on my 2020 and it was the best run service department More

by wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Courtesy Buick GMC responded

Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 10, 2024

Very friendly, helpful courteous and professional. The only Dealer that delivered the new car free of charge More

by Tomjoe3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kremer
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Apr 12, 2024 -

Courtesy Buick GMC responded

Hello, it really means a lot to us that you took the time to write such a positive review about Courtesy Buick GMC so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

April 09, 2024

I had a great purchase experience with Mickey. He was was very knowledgeable and thorough in showing me the Sierra Denali. More

by gipsontodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 07, 2024

Got a great deal for a truck I would have never envisioned ever owning. Was treated great from the minute I walked in. Matt Kremer showed and explained everything needed to know about the vehicle. More

by jeffrey.lowder1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Courtesy Buick GMC responded

Hi Jeffrey, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 06, 2024

Very friendly. Wants to make sure customer satisfied in the vehicle purchasing and fixing any flaws. More

by CherylBohannon9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 04, 2024

We had a good experience at Courtesy Buick GMC. Bought a used GMC Sierra. The sales associate was friendly and very professional. Thanks for your help. More

by Donnacotterill52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 03, 2024

The dealership was Awesome & was treated very professionally & taken care of Will definitely give them my business & recommend to Family & friends More

by TWLance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arash GHAELI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Courtesy Buick GMC responded

Hi Twlance, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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