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Courtesy Buick GMC

Louisville, KY

4.9
593 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 593 reviews

November 01, 2024

Mickey provided the best customer service. Deal was easy from the start! Closing paperwork was was a positive experience. Ari provided the information needed to make the decision to buy! More

by Mjones0402vt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 01, 2024

Matt K. at Courtesy Buick GMC was wonderful to work with in such little time. He helped to make our experience less stressful when choosing the right vehicl More

by PBEIGHEY78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Courtesy Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! We hope you have a great day!

October 31, 2024

Very pleased with the help we received when looking for a new truck. We never felt pressured which was a pleasant surprise. We will definitely consider Courtesy Buick GMC for any future car purchases. More

by ryankreutzer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Courtesy Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 28, 2024

Courtesy Buick went above and beyond and found me the exact vehicle I was looking for. I highly recommend working with Jeff Hoon! Amazing Service and made the car buying process very smooth. More

by lkirtley23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Courtesy Buick GMC responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

October 28, 2024

They were very informative about the 2025 vehicles. Friendly and not pushy about the purchase. More

by vicky.thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Courtesy Buick GMC responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

Visited Courtesy Buick GMC on 10/21, viewed each car as intended, test drove the 3rd as recommended by the salesman, and sale was completed. Very smooth process. More

by C&M.R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arash GHAELI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Courtesy Buick GMC responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

October 24, 2024

Everyone was courteous,,professional, and above all reasonable to deal with. Most dealerships just give you a price and that’s it. Overall super experience. More

by Woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Courtesy Buick GMC responded

Hi, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 23, 2024

My time spent with Ryan Johnson during the sales process and Kody Waddell during the business segment of the sales procedure was nothing but an extremely positive and professional experience. These two gent More

by jwuertz113
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Courtesy Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 23, 2024

I truly enjoy working with Courtesy. I have bought 3 new vehicles through them. The sales and service staffs are fantastic. More

by kennycraigmyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Courtesy Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 22, 2024

It was a very easy process. All of the employees were very helpful and knowledgeable. More

by Katiecouch18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Courtesy Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

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