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Courtesy Acura - Service Center

Littleton, CO

4.9
4,664 Reviews

4,664 Reviews of Courtesy Acura - Service Center

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March 14, 2012

Michelle was very helpful. She explained the diagnosis charge and how it would be applied to the service work, checked me in with ease, had a loaner car readily available, and kept in touch with me regard More

by colkerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Mar 15, 2012 -

Courtesy Acura responded

Thank you for the great review! I will let Michelle know what a great experience you had with her. Michelle is an integral part of the Courtesy Acura team. Thanks for coming in! -John Osborne, General Manager

March 12, 2012

Bought my Acura TL from Courtesy and have warranty work and regular maintenance done there. I have been very happy with everything and their being proactive before recalls become an issue. More

by darkurthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Mar 12, 2012 -

Courtesy Acura responded

Thanks for this great review. I'm pleased to hear that our Service Department is so helpful and efficient. We look forward to seeing you again. -John Osborne, General Manager

March 10, 2012

Just built a house in the Littleton area and we brought our 2008 Acura RL here because it has all-wheel drive. Have had a couple of extended warranty issues as well as a standard oil change/service done o More

by j.nettles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt and Andy in Service Department
Mar 12, 2012 -

Courtesy Acura responded

We are so glad you have moved into our neighborhood! Thank you for this glowing review. Matt and Andy are great parts of our team and do an excellent job taking care of our guests. Thanks for the referral, as well; that speaks leaps and bounds about our business. We are so glad to have you as a loyal client. -John Osborne, General Manager

March 09, 2012

Love Courtesy Acura's service department. We've owned 3 Acura's between my wife and myself and will probably never drive anything else, and as long as we're driving them, we'll be bringing them there for s More

by stevernpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Mar 09, 2012 -

Courtesy Acura responded

Thank you for your review! We are so thankful to have an experienced and knowledgable team here at Couresy Acura. We appreciate your loyalty. Have a great day. -John Osborne, General Manager

March 08, 2012

I took my TL in for service on my Hands Free Link. They were able to quickly identify the problem. I at first was a little frustrated by the fact that the HFL had to be replaced, the cost, and that it wasn More

by mizeyes11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Sandy, Lorenzo, Sandy Santori
Mar 08, 2012 -

Courtesy Acura responded

I am thrilled to hear that Lorenzo was able to figure it out for you. We really appreciate your continued loyalty to Courtesy Acura, and are glad we are able to provide such grat service with such high value to you. The service team here is outstanding and takes great care to take care of each guest and vehicle. We are happy your TL is one of them! -John Osborne, General Manager

March 05, 2012

I just relocated from Ohio where I purchased my 2011MDX from an Infinity dealer and I needed both an oil change and a training session on how to navigate the automated systems--pun intended. I took a book More

by cherryha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Mar 06, 2012 -

Courtesy Acura responded

Thanks for this great review. I'm so pleased that our team worked together to quickly address your needs and get you up to speed on all the technology in the vehicle. I hope you are enjoying your new vehicle. If you have any questions that come up, please feel free to contact us. And, welcome to Colorado! It is a great place to live! :) -John Osborne, General Manager

February 28, 2012

I have nothing but good things to say about Courtesy Acura. In 2006 I leased a brand new Acura TL from Courtesy. In 2010 I returned to Courtesy Acura and bought out the lease and had another great exp More

by smassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Sandy, Sandy Santori
Feb 29, 2012 -

Courtesy Acura responded

WOW! Thank you for your continued loyalty. You have had the chance to interact with all departments here at Courtesy Acura and everyone seems to have taken excellent care of you over the years. Thank you for making the drive to do business at our dealership - that says a lot about our service and your loyalty. We look forward to a continued relationship together! Keep enjyoing your '06 TL! -John Osborne, General Manager

February 24, 2012

Yes - its a car dealership. Yes - its on the more expensive side. Its all about value, if you want to take your car to whoever has a coupon or weekly special, then you should do that. If you want a l More

by jthewang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Remember
Feb 27, 2012 -

Courtesy Acura responded

Jimmy, thank you for the honest review. We certainly focus on building value and have seen so many loyal customers as a result. Thank you for continuing to give us the opportunity to earn your business; we greatly appreciate it. -John Osborne, General Manager

February 22, 2012

A great experience in service with Michelle, very pleasant knowledgeable we always get in and out quickly. We appreciated the extra time she took to work with our warrenty Thanks More

by divinemastiffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Feb 22, 2012 -

Courtesy Acura responded

We really appreciate your loyalty to our Service Department. Michelle is a great asset to our team and takes excellent care of our clients. Thanks for this great review. -John Osborne, General Manager

February 16, 2012

I have a 2007 Acura MDX we have been taking it to Courtesy Acura since it was new. The staff are so professional and very friendly we have been dealing with Sandy Santori at the service desk most of More

by 490heaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan, Sandy Santori, Randy Bennett, Sandy Santori, Randy Bennett
Feb 17, 2012 -

Courtesy Acura responded

I am so glad to hear that this dealership has been so good to you over the years. We greatly appreciate your loyalty and will continue to uphold the best customer service! Thanks again for your response. -John Osborne, General Manager

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