Courtesy Acura - Service Center

The right front Halogen light went out. There were complications along with the light. I decided to do my 90,000 mile checkup along with the light problem and Andy Fiedler helped. He managed to low complications along with the light. I decided to do my 90,000 mile checkup along with the light problem and Andy Fiedler helped. He managed to lower price somewhat (every bit helps) and he was great. The car was expedited and cleaned. There was a bottle of water and a chocolate inside. The best part is that even with the expense, I know that the car is really tuned up and I don't have to worry when I drive. Mary Kobey More

This was the first time I have taken my MDX to Courtesy Acura for service and I will definitely use them exclusively from now on. I purchased my car from another area dealer and always took it there for se Acura for service and I will definitely use them exclusively from now on. I purchased my car from another area dealer and always took it there for service, but after 3 visits for the same issue (a drafty/whistling window) and it still wasn't resolved, I decided to try Courtesy. Andy and his team knew exactly what the problem was and were able to fix it the very first time, and within one day! They also performed my 40,000 mile service and oil change, and took care of a couple manufacturer recall items. I was so pleased with the entire experience. They were friendly, easy to work with, reasonably priced and completed the work quickly. More

As always, I had a great experience with Courtesy Acura..I went in for my scheduled service and it was just great, Zach was so friendly and professional. I really enjoy going to Courtesy and will c Acura..I went in for my scheduled service and it was just great, Zach was so friendly and professional. I really enjoy going to Courtesy and will certainly continue to do so. I would/will rcommend them to anyone! More

I have always had a great experience with Courtesy Acura. I had to take my car in for service and Andy Fiedler in the service department was fantastic. I had normal maintenance as well as I had to get new I had to take my car in for service and Andy Fiedler in the service department was fantastic. I had normal maintenance as well as I had to get new brakes and they did everything possible to keep me informed and comfortable. I always feel really comfortable with the work they do on my car. I would highly recommend Courtesy Acura for purchase as well as for service! They are just superb! More

I just recently bought a 2006 VW Beetle Convertible from this dealer and within the first week I had a couple of problems (headlights out, check engine light, horn inoperable, lost duplicate key). I first s this dealer and within the first week I had a couple of problems (headlights out, check engine light, horn inoperable, lost duplicate key). I first started talking to Dave when I first brought it in and was welcomed with open arms, so to speak. They told me they would take care of everything for me, free of charge, and even gave me a rental car for an entire week. They fixed my headlights for me. After a week I realized my check engine light was on. I called Dave again and he told me to come right in. They checked it and fixed the light and sent me on my way. The light came back on a couple of days later and I realized that my horn did not work, I called in again and was greeted by Andy, who told me to come in and they would check it and repair it for me. He had me come in for a third time and it was during this time that they fixed my check engine light, repaired my horn, and even paid for a duplicate key for me. I just picked up my car today and they paid for over $1500 dollars in repairs, and had the duplicate key made for me free of charge and without me requesting it. After I left the lot did I realize that they had given me a Ghiradelli chocolate square and a bottle of water. I cannot believe how much help I have received from them, I am in complete utter shock. This dealership has gone over and beyond normal customer service, especially for a car that they do not even make, but sold to me. I will definitely be going back to this dealership when it comes time for me to buy another car. If you ever are looking to buy a car, Courtesy Acura in Littleton, Colorado is the one to buy from. More

I love to come to this dealer ship because of the people.Every body very friendly and welcome me.They all experience and out of their way to help a customer. people.Every body very friendly and welcome me.They all experience and out of their way to help a customer. More

I bought a returned leased vehicle here 2 years ago and have been blown away by he personal attention and service. THe service department is not only pleasant to deal with they actually provide quick serv have been blown away by he personal attention and service. THe service department is not only pleasant to deal with they actually provide quick service and troubleshoot for problems. THe entire staff in the service department is friendly and more than willing to provide a loaner if necessary. I would recommend Courtesy Acura to anyone. More

I've been going to Courtesy Acura for my service needs for several years now. Their service team is truly awesome! Andy is my go-to guy but if he's not around Michelle is great too!! for several years now. Their service team is truly awesome! Andy is my go-to guy but if he's not around Michelle is great too!! More

As someone who is very picky about who services his vehicle (2005 TSX), I have been to many Honda/Acura dealerships and service repair centers in the areas around Denver and Golden. These have included vehicle (2005 TSX), I have been to many Honda/Acura dealerships and service repair centers in the areas around Denver and Golden. These have included, but are not limited to; Planet Honda, Ralph Schomp Honda, Gaylord's Garage, Flatirons Acura, and Burt Kuni Honda. Courtesy Acura has been my primary source of maintenance on my car since purchase a few years ago because of their honesty and professionalism. Have they done every service or maintenance without issue? No, but none of the dealerships have. Everyone makes mistakes, and everyone will have a sub-par service from time to time. What differentiates Courtesy Acura from other locations is how they handle the situation when it arises. Where the other locations have simply blown the issues off and make excuses, Courtesy Acura actually takes matters seriously and remedies the situation more than appropriately. They are also have some of the most honest advisors around; with Andy Fiedler being my first choice. Not only are they straight forward with their information, but they are genuinely willing to discuss matters with you. Being a mechanical engineer, the ability to discuss exactly what is going on in a technical manner is very important to me. I don't like being talked down to as if I don't know the difference between a camshaft and a crankshaft, and I don't like having the details glossed over. While I know they can explain everything to those who may not know, they don't automatically assume and treat you like an idiot. They are also willing to provide proof of what they say needs or does not need maintenance. If I ask anyone at many other dealerships for proof that my transmission fluid is dirty or that my brake pads need replacing immediately, I get scoffed at as if proof is not something I get, and I should just pony up my money. The only downside I can say to this dealership is that they are more expensive that most of the other dealerships I have been to. Usually it's a marginal increase in price, which is completely worth it for the peace of mind and service advisors. Sometimes, as I found when quoting my clutch replacement, they are quite a bit more expensive than competitors. However, I have found out that going with a lower cost repair does in fact mean you get a lower quality repair. In saving $800 by going to a small Honda/Acura shop to replace my clutch, I almost had significant damage to my car due to their poor re-assembly techniques. I strongly recommend spending the extra cash, and get a reliable repair almost every time at Courtesy Acura. More

Always pleased with the courteous interactions of the staff. They take the time to accomodate all your questions. The snacks and wireless offered makes it time effective to use this dealership for serv staff. They take the time to accomodate all your questions. The snacks and wireless offered makes it time effective to use this dealership for services. I also was very impressed with the new alignment machine they installed. More