Courtesy Acura - Service Center

My Acura seemed to be drawing the battery down resulting in failure to start. I took the vehicle in to Courtesy Acura for service where Mallory ( the service rep.) discussed my starting issue. She was very in failure to start. I took the vehicle in to Courtesy Acura for service where Mallory ( the service rep.) discussed my starting issue. She was very knowledgeable and was aware of similar occurrences. My car was in the shop most of the day & when I came to pickup the vehicle Michelle went through the entire evaluation process with me and explained the solutions applied to remedy the situation. Mallory is very pleasant easy to talk to about the Acura vehicles. More

I just recently started going to Courtesy Acura for my vehicle's service needs and they have earned a customer for life. Their entire staff is professional and goes above and beyond what I have ever seen vehicle's service needs and they have earned a customer for life. Their entire staff is professional and goes above and beyond what I have ever seen. I have myself worked for other dealerships and was impressed with the level of service they provided. They pay attention to the little details as well as make sure your vehicle is taken care of the right way. They do customer service the way it should be, from calling you to update you on status to putting a bottle of cold water in your cup holder when you leave and a chocolate on your console. It's like staying at the Ritz Carlton but for cars. Andy has been great to work with and I never doubted he was on my side, as well as Holly was great when Andy was not available. Even the service porters care, which is hard to find. They even have brought loaner vehicles out to my work and picked up my car when I was having a busy day. You know when everyone cares as much as they do, it comes from the top and how a company is ran. I would and have recommended them to everyone. Their level of customer service is the most impressive I have ever experienced. More

Joey has cared for my Saturns for 20 years. He's THE BEST mechanic ever. When Saturn was dropped from GM, I followed him even though he is now 20 miles away. He is thorough, fast and a great diagnosti BEST mechanic ever. When Saturn was dropped from GM, I followed him even though he is now 20 miles away. He is thorough, fast and a great diagnostician. More

Michelle did a great job explaining what work needed to be done and what the charge would be before any work was started. There were no surprises. She always has a vehicle for me to drive while the wortk be done and what the charge would be before any work was started. There were no surprises. She always has a vehicle for me to drive while the wortk is being performed on my vehicle. This is very much appreciated. Also was very pleased , on picking the car up, to find that it was washed and had a fresh bottle of water in the cup holder . Everyone Has a smile and is very nice, and gets you taken care of right away. More

I have been taking my Acura to Courtesy Acura for years and the service has always been very professional and they have completed the work on time. I'll continue to take my car there and will very likely and the service has always been very professional and they have completed the work on time. I'll continue to take my car there and will very likely purchase my new Acura from them soon. More

I have known Rick Armijo for many years and anytime I have any questions about my car or purchasing a car he has always been helpful. I would recommend Rick Armijo to my freinds and family. have any questions about my car or purchasing a car he has always been helpful. I would recommend Rick Armijo to my freinds and family. More

The dealer was horrible to me! They treated me like im an idiot and dont know anything about cars because im a woman. Im disgusted. There is a safety problem and they are refusing to look into it. I had to idiot and dont know anything about cars because im a woman. Im disgusted. There is a safety problem and they are refusing to look into it. I had to transfer my car to a different dealer in order to be treated like a person. More

I have contacted Acura maybe 4 time snow and every time I have been treaded very respectfully. The agents have all been straightforward and honest. I never second guess them and they explain whatever I have have been treaded very respectfully. The agents have all been straightforward and honest. I never second guess them and they explain whatever I have asked in detail with no slick tactics whatsoever. I just am really impressed with them, and think they are a top notch crew. More

Recently took my Wife's 2008 MDX in for service. I Recently took my Wife's 2008 MDX in for service. I changed the date and time the afternoon before my appointment. No sweat---they were in front of t Recently took my Wife's 2008 MDX in for service. I changed the date and time the afternoon before my appointment. No sweat---they were in front of the Service Dept waiting upon my arrival. Andy Fielder once again greatly exceeded my expectations. They analyzed the issue quickly and had ready to go long before I was ready to leave the showroom. I wouldn't buy a car anywhere else and after 4 years, I wouldn't take it anywhere else for service. Andy and his Team are fantastic----courteous, polite, timely, and extremely knowledgable!! Tim in Evergreen, CO More

The place has a very friendly environment where all of the employees seem to go out of their way to be cordial and helpful is some form of manner. I even had the GM take me to the service dept and insure the employees seem to go out of their way to be cordial and helpful is some form of manner. I even had the GM take me to the service dept and insure that everything will go right for me. the waiting room is outstanding offering you free snacks and beverages .... i have been buy cars for a very long time and i must say this has been over all one if not the best dealership i have ever dealt with. Acura is a brand that i trust as i owned and traded in a 7 year old TL which in it's life "" NOT EVEN A LIGHT BULB WENT BAD "" 100K miles later it was till running strong... i trade it it for even a better new technology Acura. I would recommend this dealership strongly. Alex More