Courtesy Acura - Service Center

Leo's training was very professional and helpful Leo Falcam knows his stuff. And he is patient with slow tech learners like me. He was organized in his presentation, in what we covered, and stuck to Leo Falcam knows his stuff. And he is patient with slow tech learners like me. He was organized in his presentation, in what we covered, and stuck to his schedule for the time we had allotted. Often the sign of a true professional. He was able to explain to me issues I could not find in my new RDX manual and what I could do to continue to configure my system. He led me through the key features of the RDX so that I could get my money's worth. Plus, I was invited to call back and set an appointment if I hit got stuck in the future. More

Recall Repair I worked with Michelle to get this arranged and they were great about getting me in and giving me a loaner while they did all the recall work for free I worked with Michelle to get this arranged and they were great about getting me in and giving me a loaner while they did all the recall work for free! I had other questions that they were able to answer as well - very knowledgeable. I love Acura - and especially my MDX! More

Great Service I had my regular oil change and service was great as usual. I will come back for future service. Recommend to anyone who wants to get their Acura ser I had my regular oil change and service was great as usual. I will come back for future service. Recommend to anyone who wants to get their Acura service. More

Outstanding Customer Service and Overall Dealer Experience A year ago I purchased a 2014 MDX. Over the past year the support and service from Courtesy Acura was outstanding. Though there were some challenges A year ago I purchased a 2014 MDX. Over the past year the support and service from Courtesy Acura was outstanding. Though there were some challenges with this first model year they addressed all of them in time. They were clearly committed to my satisfaction. They honored the warranty without question. The service people were very accommodating. (And it was nice to have a clean car every time I brought it in!) John Weidenaar, the sales person who handled my initial purchase was excellent as well. Knowledgeable. Customer-first attitude. Yet beyond that the whole dealership all the way up to the General Manager have a great attitude about customer service. I strongly recommend Courtesy Acura. (And, by the way, the 2014 MDX is a very nice vehicle.) More

Brought both of my cars in TL and MDX for service. Great work and love the honesty! Will come back for future services and sales. Great work and love the honesty! Will come back for future services and sales. More

We stopped to have Lou look at our XM radio that was not working. He was very helpful and got us on our way quickly. working. He was very helpful and got us on our way quickly. More

Awesome service! Sandy S Was a big help when bringing my car in for some fixing and maintenance. I feel like he is honest and considerate of my family's needs. Courtesy Acura has definitely won my trust i car in for some fixing and maintenance. I feel like he is honest and considerate of my family's needs. Courtesy Acura has definitely won my trust in their service department through visits over the years explaining what is necessary, what is optional, and what I need to be ready for in the future. And the guys in the garage are helpful and courteous (helping get all my car seats in and out!!) More

I was frustrated after finding out my newly purchased used car needed new brakes, but Lou Taylor quickly fixed the issue. He went above and beyond my expectations. The dealership got me in the same day I used car needed new brakes, but Lou Taylor quickly fixed the issue. He went above and beyond my expectations. The dealership got me in the same day I called in, and had it fixed by the next day. Lou Taylor delivered my car to my house the very next day because he knew I was unhappy about the breaks and was hesitant about driving in the snow to pick up my car. He did everything possible to satisfy me! He also provided me with touch up paint I had asked for. Although I was upset my brake pads were worn, Lou took full responsibility and fixed the issue as quickly as possible. Thank you! More

Michelle is very knowledgeable and clearly explains what she recommends, why and cost. Work is done as scheduled and at the price mentioned. I am always treated with the greatest of respect and appreciati she recommends, why and cost. Work is done as scheduled and at the price mentioned. I am always treated with the greatest of respect and appreciation for my business. I would recommend this dealership to anyone interested in quality service. When I trade in my present car my next one will be purchases from Courtesy Acura. More

SIMPLY THE BEST I am speaking of the service SIMPLY THE BEST I am speaking of the service department. Even though I have never purchased a car from Courtesy Acura I trust them for all my maint SIMPLY THE BEST I am speaking of the service department. Even though I have never purchased a car from Courtesy Acura I trust them for all my maintenance. I own two Acura models a MDX and a RL and this is the only dealer that I have complete trust in. I am an ASE certified diesel technician by trade and I have brought concerns about my vehicles to Andy in service that most consumers would not recognize. This dealership has never failed to fix it right the first time. If I ask Andy Fiedler a question and he does not know the answer is straight up tells me" I don't know let me find out " no dancing around the bush. He has earned my trust. I have sent three new customers to him and they all thank me for introducing them to Courtesy. One again Andy and Courtesy are SIMPLY THE BEST. Tim Mathis Lakewood Colorado More