4,674 Reviews of Courtesy Acura - Service Center
Acura Service on Recall Repair Matt worked my Acura MDX into the schedule for repairing the recall issue, and got me out in record time! He was very courteous and sincere! Matt worked my Acura MDX into the schedule for repairing the recall issue, and got me out in record time! He was very courteous and sincere! More
35k Service Sandy (outside) and Matt (inside) make a heck of a team. Courteous, efficient, keenly aware of my needs, while professionally representing the dealers Sandy (outside) and Matt (inside) make a heck of a team. Courteous, efficient, keenly aware of my needs, while professionally representing the dealership. Couldn't ask for more. John Turley, Littleton, CO. More
Fast efficient and kind She got me in and out very fast and treated me with respect and patience . I had several questions and she took the time to go ober them with me . I w She got me in and out very fast and treated me with respect and patience . I had several questions and she took the time to go ober them with me . I would reccomend this delaship to anyone. More
Awesome Experience Purchased a new Car from Courtesy earlier this year. Came in today for an oil change and tire rotation. Sandy checked me in and took time to explain d Purchased a new Car from Courtesy earlier this year. Came in today for an oil change and tire rotation. Sandy checked me in and took time to explain different maintenance features of my vehicle and how to interpret the different codes. Shon then filled out my maintenance book and got me check in and explained the process. After a short wait my car was ready. Dennis who I purchased the car with saw my car and came by to say Hi and make sure everything was being taken care of. I defiantly recommend Courtesy to anyone looking to purchase their next new or used vehicle. More
Routine maintenance on my MDX In addition to the scheduled maintenance items Shon reviewed all my service history and found several outstanding issues that need to be addressed in In addition to the scheduled maintenance items Shon reviewed all my service history and found several outstanding issues that need to be addressed in the future. It's great to have an itemized list to be able to plan and budget for. More
service on my Saturn I have had my 2000 Saturn for many years I bought it used at Saturn of Aurora. Joey has done the service work on it for me since 2003, starting in Au I have had my 2000 Saturn for many years I bought it used at Saturn of Aurora. Joey has done the service work on it for me since 2003, starting in Aurora. I have followed him from dealership to dealership, because he does such excellent work on my car. I know I will have my old car for many years because of him. I always have excellent customer service as well when I go there. Matt helped me this time, he also does great work, and is very efficient. They both are very nice. Good job Courtesy, thank you so much. More
Unbelievable service on my 2013 TL My 2013 TL had developed a barely noticeable rattle above the headliner near the moonroof. The rattle was intermittent and I was afraid the folks at My 2013 TL had developed a barely noticeable rattle above the headliner near the moonroof. The rattle was intermittent and I was afraid the folks at Courtesy would think I was crazy when I brought it in and told them about it. Not so!. My service advisor Stuart asked the technician assigned to the problem to go for a drive with me in hopes of hearing the noise. The technician, Andrew, heard the noise within the first couple of miles (I couldn't even hear it when he did) and was able to reproduce the rattle at will. We took the TL back to the dealership where Stuart had a new TLX waiting for me with a promise to call me with updates on the repair. Stuart called me later that day to tell me that Andrew had identified the source of the rattle, was in the process if repairing the problem and that my TL would be ready the next afternoon. Stuart called the next day as promised, confirmed that my car was ready and once again asked Andrew to go on another test ride with me to confirm the rattle was gone (it was). The time these two spent with me on this problem to get it resolved under warranty was unbelievable. I've never had better service and Courtesy will be getting all of my future business. More
2008 MDX Service Recently we had our Acura MDX in for service. Connor was very clear in his description of the work to be performed and showed us what parts were to b Recently we had our Acura MDX in for service. Connor was very clear in his description of the work to be performed and showed us what parts were to be replaced/fixed on his computer. He did a great job of keeping us informed and following up. Thanks! More
Oil Change Shon and the service team had some unexpected issues with my oil change. The bay that they usually change oil could not lift my truck so my wait time Shon and the service team had some unexpected issues with my oil change. The bay that they usually change oil could not lift my truck so my wait time was longer normal. Shon kept me in the loop to let me know what was going on the whole time. The Service team that changed my oil was quick and got me out of there in a timely manner when they had a bay available to service my truck. More
Excellent! Service light came on while running errands on Saturday, stopped by the dealership and talked with Connor. He was not able to fit us in that day, whi Service light came on while running errands on Saturday, stopped by the dealership and talked with Connor. He was not able to fit us in that day, which i didn't really expect since i just stopped by. Connor did get us an appointment for the next Monday morning and offered a loaner. very efficient on Monday AM, very informative and kept in touch throughout the day. I was most impressed. Connor was re-assuring and took care of the problem. We will be asking for him every time. HE deserves the 5 stars! Bjorn Leigvold More