Courtesy Acura - Service Center

Great Service Department! Courtesy Acura has been my dealer of choice for all of my service needs. Beginning with the appointment process and ending with a freshly washed car, Courtesy Acura has been my dealer of choice for all of my service needs. Beginning with the appointment process and ending with a freshly washed car, including a cold bottle of water, I am treated as though I am their best customer. My recent experience with Connor Thomas was top notch! Connor kept me informed of the status of repairs and thoroughly explained what repairs were completed. I'll definitely buy another Acura to continue with this excellent service department! More

Awesome Service Experience! I had my car serviced on 9/15/16 at Courtesy. What a great experience! I worked with Paige-she totally rocked it! She was knowledgeable, professional I had my car serviced on 9/15/16 at Courtesy. What a great experience! I worked with Paige-she totally rocked it! She was knowledgeable, professional and most of all friendly. Paige answered all of my questions and mapped out a service plan for me to "keep it simple". She also asked me to call her directly with any questions I have. Stuart sits next to Paige and he was great too! They serviced my car on time and gave it a nice wash. Leo, whom I call the technology guru, showed me how to map my cell phone to my car. As always, he was professional, friendly and fun to work with-Thanks again Leo! While I was there Dennis Craig whom we have worked with since 2000, stopped by to catch up. We love working with Dennis and he can't retire until we buy our next Acura! Thank you again Paige, Stuart, Leo and Dennis for everything! You are the reasons we keep coming back to Courtesy-Keep up the awesome job! Jenn B More

In n Out As Promised Brought my RDX in for an oil change, tire rotation, fluids check and was told by the #CourtesyAcura service associate it would take approx. 1:15 min. Brought my RDX in for an oil change, tire rotation, fluids check and was told by the #CourtesyAcura service associate it would take approx. 1:15 min. As pointed out on the dealer's web site my service didn't require an appointment. As promised my RDX was finished, washed and vacuumed in just over an hour. Sandy walked me through the paperwork explaining what was done and I was on my way. If I had to ding CA on this visit the ArmorAll wasn't applied on the entire surface of the tires, but no biggie. All service businesses should be so good. More

2005 RL owner Customer Service is always exceptional. Paige was excellent and informative. Kept me informed as parts needed to be ordered before repair. Use of l Customer Service is always exceptional. Paige was excellent and informative. Kept me informed as parts needed to be ordered before repair. Use of loaner car while my vehicle was being repaired was a plus. More

Service experience I bought my RSX new there ten years ago, many of the same people still work at the dealership and they have always provided great service. I can get l I bought my RSX new there ten years ago, many of the same people still work at the dealership and they have always provided great service. I can get loaner cars if needed, they also have courtesy shuttle so they will pick me up when my car is done being worked on. I can come in for oil changes without appointment and they will do the car in approx 1.5 hours. I love my Acura and when I need a new one I will get it at Courtesy. More

Once again a positive experience Paige as always gave me all the information that I needed & the work was done in the timeframe that was stated. The purchase was tires & all the warr Paige as always gave me all the information that I needed & the work was done in the timeframe that was stated. The purchase was tires & all the warrenty was explained to me along with the items that were checked on the checklist & anything that was corrected explained also. Dennis (salesman) also greeted me as always & everyone who passed by me spoke to me. I definitely will continue to do business with this dealership. More

Stuart Hall in the service department did a great job! Stuart Hall explained everything in detail so that there were no surprises. Stuart also called me several times during the day to keep me informed of Stuart Hall explained everything in detail so that there were no surprises. Stuart also called me several times during the day to keep me informed of the job and when it would be completed. Overall, a great job! More

Recall For good reason the name of the dealership is "Courtesy Acura". Even though my visit was a recall I was genuinely treated with courtesy. After a cou For good reason the name of the dealership is "Courtesy Acura". Even though my visit was a recall I was genuinely treated with courtesy. After a courtesy car wash, I noticed my rear windshield wiper was missing. I brought it to the attention of Conner my service rep. He went to the car wash and found the broken wiper. I appreciated not only his courtesy but his integrity in acknowledging the mistake and promptly replacing the damaged wiper. Bruce M. More

Unmatched client service and attention to detail The truly outstanding service and client care that I have received at Courtesy Acura on my Acura ZDX and NSX is nothing short of remarkable in todays The truly outstanding service and client care that I have received at Courtesy Acura on my Acura ZDX and NSX is nothing short of remarkable in todays low standards of most dealerships. Matthew Sheridan my service advisor covers every detail of my auto needs, anticipated service points to consider, and making sure that all of my pricing is fair and value centered. He and Andrew in parts are on a next level as professionals in this industry and I not only HIGHLY recommend them I look forward to discussions with them on auto related topics as well. When you need to find the best in service and care consider Matthew and Andrew at Courtesy Acura for your precious auto investment. You will NOT go wrong. Phil Robinson Highlands Ranch, Colorado More

Exceptional Customer Service Experience! Stuart Hall , despite having a broken leg, provided us with the most exceptional customer service experience. He kept us informed every step of the wa Stuart Hall , despite having a broken leg, provided us with the most exceptional customer service experience. He kept us informed every step of the way, and represented our best interests in resolving any issues. The entire serivce department stood behind their work, and made great efforts to resolve a previous service oversight. Thank you to Stuart, and the entire Courtesy Acura Service Team! More