Courtesy Acura - Service Center

Positive, thorough, & honest Service experience! My Service Advisor, Paige Keel, was AWESOME! I recently purchased a used '14 from Daniel Strajna whom was one of the most genuine sales people I've ha My Service Advisor, Paige Keel, was AWESOME! I recently purchased a used '14 from Daniel Strajna whom was one of the most genuine sales people I've had the opportunity to work with. When I dropped my 2014 ILX off for service to prep for a long trip it was my lunch hour. Paige took time to review my concern and made sure I was aware that her goal was to ensure I was satisfied with the outcome. As well, we have an additional vehicle at home so I did not need the loaner car. Paige arranged to have one of the team take me home so I could get back to work; I made it back to work w/in an hour and my office is 25 min from the Dealership. I feel very blessed to have made at the perfect time, and more so, that Paige, Daniel and Brock (our Finance Rep) have taken such good care of us! I visited many dealerships before making my purchase, and my husband and I just had a poor experience with his 2013 Nissan that we purchased new. We are happy and will refer people to Paige and Daniel! Thank you for having genuine people! - Catherine N. Monroe More

Newly renovated service area is great! I've been bringing my MDX for service for 2 years since I purchased it here. The newly remodeled service area / bays / customer waiting space are gre I've been bringing my MDX for service for 2 years since I purchased it here. The newly remodeled service area / bays / customer waiting space are great. Everything is very organized and efficient and staff was helpful, courteous and timely. Really enjoying the new atmosphere! More

great experience both times I am a new Acura owner, bought my car at Mile High Acura in Boulder in May. For convenience, I have used Courtesy Acura for service. They are very co I am a new Acura owner, bought my car at Mile High Acura in Boulder in May. For convenience, I have used Courtesy Acura for service. They are very conscientious of my time, and got me on my way in less time than promised when I was in getting a new key fob programmed. I told him if I didn't take the loaner, that I would have to leave by 10, and promptly at 10, they were finished. When I made the appointment, I reserved a loaner as I was told it would take a couple hours. But when I checked in, I was told by Matt that he could probably get me out so that I wouldn't have to come back later. Their waiting area is very nice with free easy accessible WiFi. Another time I came in to have the tire repair kit refilled with sealant, and their parts guys were very friendly, and took care of me very efficiently. Love this place! More

Paige my service advisor always provide the BEST services. I always go to this dealership for all my services. My service advisor Paige Keel always provide 5 stars services. She always follow up on time and v I always go to this dealership for all my services. My service advisor Paige Keel always provide 5 stars services. She always follow up on time and very professional and make customers happy. Thank you Courtesy Acura and Paige! This is only reason why I still drive Acura! More

Customer service exceeds already high expectations Connor was helpful, courteous and flexible when accommodating my schedule. Great experience that definitely makes me plan to be back. I also appreciat Connor was helpful, courteous and flexible when accommodating my schedule. Great experience that definitely makes me plan to be back. I also appreciate the multiple communication channels Connor offered, and it was very easy to touch base via text. Christina has also been great to work with, and I appreciate that she "knows who I am" and has such a great attitude. I look forward to being back with the Courtesy service team, they're great to work with. P.S. The coffee machine is awesome. More

Great service I just had the A-1 service and they washed/vacuumed my RDX. They also left a water bottle and chocolate, nice touch for the ride home. I just had the A-1 service and they washed/vacuumed my RDX. They also left a water bottle and chocolate, nice touch for the ride home. More

Great Service The service department was great from the time I drove my car into the bay, everyone was very friendly and helpful. I worked with Matt who was great. The service department was great from the time I drove my car into the bay, everyone was very friendly and helpful. I worked with Matt who was great. 206253. More

Name says it all! My service advisor, Stuart Hall, shows why courtesy Acura has its name. He was extremely professional and courteous, and provided me with great servic My service advisor, Stuart Hall, shows why courtesy Acura has its name. He was extremely professional and courteous, and provided me with great service. I was able to use a newer model MDX as my loaner, and they did a great job washing my MDX when I picked it up on time. Sandy was great as well! More

Love my RDX I have had my rdx for a couple years now and been coming to see Matt for service. Love my car and the service I receive from this great facility! High I have had my rdx for a couple years now and been coming to see Matt for service. Love my car and the service I receive from this great facility! Highly recommended! More

Constant Source of Great Customer Service Courtesy Acura has always had amazing customer service. I've always held that everyone makes mistakes; it's how the situation is handled when they hap Courtesy Acura has always had amazing customer service. I've always held that everyone makes mistakes; it's how the situation is handled when they happen that that differentiates the good from the bad. Courtesy Acura is no exception - they have definitely made some mistakes during the 6+ years I've serviced with them. But each and every time they work diligently to rectify the situation as best possible, and have never even attempted to charge additional. Hollie is one of the main reasons I keep coming to Courtesy. She knows I like to get very technical on the issues and repairs, and never fails to deliver without me even needing to ask. She will direct work to the best technician for specific jobs knowing how particular I am. She constantly acts as an excellent bridge between me and the service I need. More