Courtesy Acura - Service Center

Great Experience The service person Shon was courteous, knowledgeable and a straight-shooter; by far the easiest car service experience I've had in a long time. Thanks The service person Shon was courteous, knowledgeable and a straight-shooter; by far the easiest car service experience I've had in a long time. Thanks Shon and thanks Courtesy Acura! More

Professionally spoiled Matt, one of the service advisors, first took care of me with the airbag recall on my 2005 RL. Because I own a 10+ year old car, I didn't exactly expe Matt, one of the service advisors, first took care of me with the airbag recall on my 2005 RL. Because I own a 10+ year old car, I didn't exactly expect red carpet service. What I got blew my expectations away! I felt treated no differently than had I brought in a brand. new $60k car. Matt's professsionalism and friendly nature was top notch and the services he's done for my car have truly been done in a red carpet fashion. When I'm ready for a new Acura, I'll be talking first with Matt! 72001 More

awesome took car in for routine service. Shon Gallegos was my contact at Courtesy Acura, littleton Co: awesome! highly recommend. friendly service, knowled took car in for routine service. Shon Gallegos was my contact at Courtesy Acura, littleton Co: awesome! highly recommend. friendly service, knowledgable and most importantly honest. will continue to use them for my car needs! More

Integrity. Even when it hurts I first came to Courtesy Acura to check out a used 2006 Honda Pilot. The vehicle looked good, and the price was great so I purchased it, contingent u I first came to Courtesy Acura to check out a used 2006 Honda Pilot. The vehicle looked good, and the price was great so I purchased it, contingent upon my mechanic taking a look to see if everything under the hood was solid. Once I took it to my mechanic, I was told that there was a problem with the steering rack and pinion leaking (over a $1000 job). Frustrated I took the car back to Courtesy Acura. I dealt with Matt who was an absolute professional. Not only did he replace the steering rack and pinion free of charge, He also put me up in a new acura for a week while they worked on it! About a month later I was having problems turning my steering wheel. I suspected it was the newly installed steering rack and pinion, so once again I took it back to Courtesy Acura frustrated. Again I dealt with Matt, and again I was treated fairly. They replaced the whole rack and pinion again free of charge! About a week after dropping my car off with them I got a call from Matt and he told me that they were not satisfied with the 2nd install, and so they replaced the rack and pinion a third time. Courtesy Acura is the complete opposite of what I expected from a car dealership. They stand behind their work, and their promises no matter what. They have absolute class and will always treat you with respect. They hold themselves to a high standard in everything they do, even when it hurts. They did thousands of dollars of work on my car, and because the problem was original to the car, I didn't pay a penny. My vehicle is working great and I am so grateful to Matt and the rest of Courtesy Acura for their integrity. If you want a car dealership that stands behind their product, and puts the customer first, there is none better. Courtesy Acura has by business for life. More

Great Service with Excellent Customer Service! Matt is the only service writer I have trusted out of the gate. He provides excellent communication and takes the time to learn the knowledge level o Matt is the only service writer I have trusted out of the gate. He provides excellent communication and takes the time to learn the knowledge level of his customers. He never speakers down upon them and is more than happy to explain anything they don't understand. He also takes the time to learn what each customer is expecting from him and his service team. I have and will continue to refer customer to Matt. More

Great Customer-oriented service! I have received nothing less than stellar service from this dealership. If a service is going to take long time they are great about putting you in a I have received nothing less than stellar service from this dealership. If a service is going to take long time they are great about putting you in a loaner car. Stuart (one of the service agents) is excellent! He explains to a tee what's going on with the car... What he recommends... And they never try to just sell you stuff. I actually go out of my way to go here. More

Exceptional service From sales, support and service ....top notch. Had first oil change on new car.....everything was exceptional.....very prompt, pleasant and professio From sales, support and service ....top notch. Had first oil change on new car.....everything was exceptional.....very prompt, pleasant and professional. I even called my husband to brag about the bottled water and mint left in my car! More

Fast and Full service Today I took my car into Courtesy Acura for an oil change and was delighted with their service. They quoted 1 1/2 hours but were finished in 1 hour. Today I took my car into Courtesy Acura for an oil change and was delighted with their service. They quoted 1 1/2 hours but were finished in 1 hour. My car was washed and vacuumed - better than the local car wash which charges me $20 - for free! The waiting room has all kinds of beverages and snacks and I was able to work using their internet almost as well as I can from my office. When they brought my car back to me, there was a cold bottle of water and some chocolate waiting for me. Everyone was polite and professional. They checked the car over and provided detailed info about tire life, battery status, what maintenance would be recommended next. Very happy with their service! More

Service Department My service rep did a great job for me. Explained why this was not a "Jiffy Lube" oil change. He personally checked my car out. My service rep did a great job for me. Explained why this was not a "Jiffy Lube" oil change. He personally checked my car out. More

Best service adviser I've had the pleasure of working with. Truly a great and sincere person. Paige made my first experience in Courtesy's service department perfect! During the visit I had a few concerns from Truly a great and sincere person. Paige made my first experience in Courtesy's service department perfect! During the visit I had a few concerns from the original service paperwork and she didn't hesitate to make sure I was at ease and she went out of her way to make sure and get me the correct answers, not just appease me with nonsense. I so look forward to seeing Paige again on my next visit. More