Courtesy Acura - Service Center

Fixed Keyfob Quickly! Shon at Courtesy Acura was great! I came in without an appointment, and they were able to accommodate me quickly and have me back on the road with no Shon at Courtesy Acura was great! I came in without an appointment, and they were able to accommodate me quickly and have me back on the road with no hassle! Their waiting room was comfortable and in no time I was on my way. Thank you! More

Car was ready and completed as promised. 2014 MDX/Tech in for wheel alignment and rattle checks. Connor had everything fixed and ready to go as promised. Always outstanding customer service 2014 MDX/Tech in for wheel alignment and rattle checks. Connor had everything fixed and ready to go as promised. Always outstanding customer service from Connor and the Team. More

Excellent Service I took my MDX in for an oil change and Shon assured me it would only take an hour. It was actually done in less than an hour and beautifully cleaned i I took my MDX in for an oil change and Shon assured me it would only take an hour. It was actually done in less than an hour and beautifully cleaned inside and out. I am very pleased with the customer accommodations which include drinks, food and WIFI. I highly recommend Courtesy Acura for any service your vehicle may need. More

Awesome service! Stuart was great with my car. He prioritized my car's needs by safety. As a mom, this goes a long way. He was understanding and helpful. I appreci Stuart was great with my car. He prioritized my car's needs by safety. As a mom, this goes a long way. He was understanding and helpful. I appreciate that I can trust a dealership for my car service needs. Bonus is the car wash! And an incredibly comfortable place to wait for my car to be ready. I highly recommend Courtesy Acura and Stuart! More

Great Sales and Service Just had a great service experience on my 2014 RDX. I recommend this dealership for a good sales experience and even better service experience. In a Just had a great service experience on my 2014 RDX. I recommend this dealership for a good sales experience and even better service experience. In and out on time, and a cleaned car to boot!. More

Great customer-focused service aimed at earning your loyalty I've never had a bad experience here. The advisors never seem to oversell and are good about keeping customers informed about what kinds of services I've never had a bad experience here. The advisors never seem to oversell and are good about keeping customers informed about what kinds of services will be needed in the future. They keep my vehicle looking and running good More

Service I needed my oil changed and service for the 170k mileage. They did alignment and fuel injector work. As always, they were prompt, provided a loaner I needed my oil changed and service for the 170k mileage. They did alignment and fuel injector work. As always, they were prompt, provided a loaner and great to work with. More

Outstanding Customer Service! I enjoy coming to Courtesy Acura because it is consistently a great experience every time. Paige Keel has been my service representative since 2016 an I enjoy coming to Courtesy Acura because it is consistently a great experience every time. Paige Keel has been my service representative since 2016 and she is the best representative I have ever had! She is always happy, high energy, super knowledgeable and always willing to help. You can tell that Courtesy Acura is well managed because the staff is friendly, I am greeted immediately, no one is standing around and the facility is super clean. More

Great Customer Experience!! I've been to several dealerships in the state and by far there is no other comparison as far as the level of customer experience that Courtesy provide I've been to several dealerships in the state and by far there is no other comparison as far as the level of customer experience that Courtesy provides. Example of the, "extra mile" that I could leave you with is, there was a promo that Courtesy was running that you would get a free power bank charger once you came in and got your vehicle serviced; unfortunately they were all out, so low and behold a few weeks later Matt has mailed one to me. They truly live up to their namesake of Courtesy and go the extra mile to create a great experience. I purchased my first new vehicle at Courtesy Acura back in December 2013 and been taking it in for service since. Since then, I've taken or helped with getting service done for friends/family's vehicles at other dealerships in the area and cannot say I received the same level of service or had as great an experience as I've had at Courtesy. Lastly, I would say that every time I visit its always consistent... with one exception - they're remodeling the service area, so it is much nicer than it used to be. I would say I only know of one dealership that can beat the ambiance and amenities that Courtesy has to offer, but not the level of service! Lou in Sales is great too... When I was looking at vehicles Lou came by and made sure we were being taken care of and found out I was already working with another associate, while waiting he came by with a hot wheels Acura for my little boy. So we both left with new cars that day!! More

Courtesy has kept me happy since 2002 I now have a RDX after I finally gave up my RL which I really liked. I love the RDX, it's the PERFECT size with lots of oomph. Courtesy has done a gr I now have a RDX after I finally gave up my RL which I really liked. I love the RDX, it's the PERFECT size with lots of oomph. Courtesy has done a great servicing my cars over the years. Paige,the service writer did a exceptional job this past month. I came in for a simple oil change, and had expected to be out in an hour or less. Oops, I had an airbag recall which Paige reminded me of..... After she gave me a 'loaner' so I could make my daily appointments I returned to pickup my clean, including tires and serviced RDX. Couldn't be happier. Tom Osborne and his staff have a great store. Will PS my other car that my wife drives is also a foreign made car. She loves her car, BUT loves the service I receive on my Acura...... a change may be in her future. More