4,859 Reviews of Courtesy Acura - Service Center
Staff and service I have been with your dealership for 14 years and Connor Thomas is another "Sandy" to me. The people who answer the phones are wonderful and very hel I have been with your dealership for 14 years and Connor Thomas is another "Sandy" to me. The people who answer the phones are wonderful and very helpful too. Your whole organization has been delightful to work with over the years and I will probably own another Acura #3.. More
Always thorough, always listen I bought my first new Acura in 1987 in Chicago, moved back to Denver in 1989, and have been going to Courtesy Acura ever since. Two new Acura's later. I bought my first new Acura in 1987 in Chicago, moved back to Denver in 1989, and have been going to Courtesy Acura ever since. Two new Acura's later... still with them. I may pay more than going to a one-off service center, but I can count on professional mechanics, genuine Acura parts, and fair service. As a result I have only broken down twice because of old batteries. Dependability is important and with Acura and Courtesy's attention to preventative maintenance, I have that. Over the years I have had great services reps from Sandy to most recently Matt. My hope is that Courtesy will continue to put customers ahead of commissions and unnecessary services/sales that will ultimately lead to long-term profit rom customer loyalty. More
Acura TL Service Of all the Acura dealerships Courtesy has been the best. The service team top to bottom is the best in the industry. Thanks again for everything you d Of all the Acura dealerships Courtesy has been the best. The service team top to bottom is the best in the industry. Thanks again for everything you do. More
Quality Service All Around This might not always be the least expensive place to get an oil change but the service and quality are second to none. The work is always well expla This might not always be the least expensive place to get an oil change but the service and quality are second to none. The work is always well explained and I appreciate the checklist of my car’s systems that I get every visit so I know how the brakes, battery, air filters, etc are. The option for a loaner car is amazing too. Thanks! More
Great service with a sincere smile! The pleasant, friendly and personable attitude of every single staff person is evidence of good management and a feeling of appreciation. This feeling The pleasant, friendly and personable attitude of every single staff person is evidence of good management and a feeling of appreciation. This feeling is passed on to the customers. A perfectly pleasant and efficient experience. More
Service Department My service representative was very friendly and knowledgeable. He went over everything thoroughly and made sure I understood what was needed. My exp My service representative was very friendly and knowledgeable. He went over everything thoroughly and made sure I understood what was needed. My experience was excellent and everyone was very helpful. More
Always great service The service group are professionals, and provide the best customer service. They are very informative when dealing with issues with your car. The loan The service group are professionals, and provide the best customer service. They are very informative when dealing with issues with your car. The loaner program is a great service. More
Awesome Service Matt Sheridan is the best, most fun, thorough and honest service advisor I have ever dealt with and I've owned vehicles for three decades ! Matt Sheridan is the best, most fun, thorough and honest service advisor I have ever dealt with and I've owned vehicles for three decades ! More
Scheduled maintenance Connor was very helpful and kept us apprised of the status of the work. He reviewed the work completed and made sure we were satisfied. The car was r Connor was very helpful and kept us apprised of the status of the work. He reviewed the work completed and made sure we were satisfied. The car was returned clean and ready to go. More
service review The work was performed as explained and performed promptly. The staff was courteous. I also received a loaner car which I appreciated. Overall I would The work was performed as explained and performed promptly. The staff was courteous. I also received a loaner car which I appreciated. Overall I would the service as very good. More