Courtesy Acura - Service Center

Great service and very friendly! 225495: Paige Keel helped me with my recent service. I was a walk-in and she showed she was happy to help me even though I didn't make an appointmen 225495: Paige Keel helped me with my recent service. I was a walk-in and she showed she was happy to help me even though I didn't make an appointment. Other car dealerships that I've worked with typically want appointments and they show this by their lack of good customer service. When the service was done she helped me understand the entire work order along with the multi-point inspection. She also discussed with me the possible service needs that I should consider for future visits. More

Generally very good These are guys are usually very efficient. they changed from appointments that required reservations to walk up service any time. The service reps a These are guys are usually very efficient. they changed from appointments that required reservations to walk up service any time. The service reps are always very fast, pleasant to deal with and not too pushy. The lounge area is much improved after a major upgrade a couple years ago. Light and airy now with TV's, comfy chairs and sofas, etc. The only reason they don't get a perfect 5 is the last time I came in they were pretty slow, taking almost 2 hours for an oil change and rotation. They also recommended a timing belt replacement on my 3 year old, 50K TL, which obviously doesn't make sense. I did get a follow up call later clearing up the confusion. They definitely are trying to get to that Lexus, Mercedes kind of level. So I would give them 4.5 stars. More

Matt Sheridan Always Goes the Extra Mile We have done business with Courtesy Acura for many years. We feel really fortunate to know Matt and the rest of his team are always totally engaged i We have done business with Courtesy Acura for many years. We feel really fortunate to know Matt and the rest of his team are always totally engaged in servicing our vehicles and getting us safely back on the road. We have complete confidence that Matt will do his utmost to diagnose any issues and get them resolved quickly. More

Good Experience Paige took the time to insure she understood the issue with my MDX. She took the initiative to review the fact that my vehicle was under warranty. E Paige took the time to insure she understood the issue with my MDX. She took the initiative to review the fact that my vehicle was under warranty. Explained what the next steps were for my warranty repair. Nice job. More

I always feel at home at Courtesy Acura Paige Keel is the best Service Advisor in Colorado. She always takes the time to make sure all the details are covered, like getting the job done cor Paige Keel is the best Service Advisor in Colorado. She always takes the time to make sure all the details are covered, like getting the job done correctly and having a loaner car available and ready to go. My MDX is in good hands with Paige! No worries and No doubts! Paige ROCKS ! More

Awesome Service; Special Thanks to David Vigil in Detailing I had an excellent service experience at Courtesy Acura yesterday. They handled my routine oil change and systems check in a very professional and tim I had an excellent service experience at Courtesy Acura yesterday. They handled my routine oil change and systems check in a very professional and timely manner. I also want to thank David Vigil in the detail department for carefully repairing some bumper scratches on my RMX. He is a great asset for the dealership. More

Connor is great. Connor and service team provided excellent service. Connor is very friendly, high energy, knowledgeable, professional. He remembered me and the MDX pu Connor and service team provided excellent service. Connor is very friendly, high energy, knowledgeable, professional. He remembered me and the MDX purchased in Nov 2016. Thank you Terry Hall More

Courtesy Acura Review I own a 2001 Acura MDX (one of the first vehicles released), purchased from the Pasadena, CA dealership. I moved to Denver, CO in 2005. I quickly fou I own a 2001 Acura MDX (one of the first vehicles released), purchased from the Pasadena, CA dealership. I moved to Denver, CO in 2005. I quickly found Courtesy Acura, and have stayed with them to present. I will never let my MDX (current mileage 336,000+) go as it has saved my life several times over....I LOVE my car! Courtesy Acura never cheated, lied to, or took advantage of me as a woman in a perceived 'male-dominated' world. They also helped me avoid being taken advantage of by others in the industry. My previous service advisor Sandy, was excellent but finally retired. My new advisor, Stuart Hall, recently handled several major issues with honesty, intelligence, kindness, and continued support. In my opinion he went far beyond the 'scope' of his position and I will always request his assistance when I bring my vehicle in for any type of future service. ~ CH, Denver, CO More

Connor T excellent service advisor long time fan of Acura. Just recently bought 2017 mdx had paint defect issues- dust particles in the paint deep down and in 5 different places of the long time fan of Acura. Just recently bought 2017 mdx had paint defect issues- dust particles in the paint deep down and in 5 different places of the suv. I have not put 5 stars for Quality of work and the price - because its factory's defect, and service cannot do much about this. Connor was helpful and involved the Acura certified body shop to fix the problem. First problem on the door was corrected but was not 100% fixed, because not much could he done without repainting its factory's fault. The body shop and the service recommended re-painting and ask me to involve Acura client relationship. Connor was helpful in identifying the paint issues on other parts of the suv too. Acura Client relationship has yet to step in to back their product and hopefully they will not ask me to re-paint the car - that's called putting band aids More

Awesome service! I always take my car to courtesy. Connor in service and the rest of the crew are always awesome to deal with. I never have to worry about my car with I always take my car to courtesy. Connor in service and the rest of the crew are always awesome to deal with. I never have to worry about my car with these guys. Thanks courtesy. More