4,673 Reviews of Courtesy Acura - Service Center
Routine 60K Mile Maintenance Paige was terrific; so friendly and knowledgeable. She explained everything they were doing and kept me informed of progress. I felt like she was per Paige was terrific; so friendly and knowledgeable. She explained everything they were doing and kept me informed of progress. I felt like she was personally interested in my having a good experience. I was given a loaner MDX and 2 warnings appeared the first day. When I called, she offered to send a car to me. I felt safe enough to drive the car back to the dealership and Paige had another car ready to go. I feel very confident that all of the work is quality and that I'm good to go for quite awhile now. Love the water and chocolate treat...a nice touch! More
Always a great experience! My husband and I brought both of our cars in for an oil change. We always have a great experience at Courtesy Acura, whether we're buying a car or get My husband and I brought both of our cars in for an oil change. We always have a great experience at Courtesy Acura, whether we're buying a car or getting it serviced. Paige is always so helpful and nice! Will definitely continue to bring our cars here for all of our service needs! More
Service Great service. Was met promptly by the staff and my needs were met in very little time. Matt and Paige were very courteous and efficient. Great service. Was met promptly by the staff and my needs were met in very little time. Matt and Paige were very courteous and efficient. More
Great Service! Paige went over and above to assist in helping me in getting a loaner, when my car was in getting service so I can get back to work. Got me in and out Paige went over and above to assist in helping me in getting a loaner, when my car was in getting service so I can get back to work. Got me in and out as quick and she was also friendly. We need more people like her. Thank you again for helping :) Maria Oliquino and Joel James More
Great experience during a routine maintenance visit I scheduled an appointment for routine maintenance and was greeted warmly when I arrived and was directed to the customer waiting area as I needed to I scheduled an appointment for routine maintenance and was greeted warmly when I arrived and was directed to the customer waiting area as I needed to wait for my car. I was told the approx. time my car would take and that the same person who checked me in would be giving me an update. Not only was there coffee, water and snacks available while I waited, but my car was ready almost exactly when it was promised. My car had been washed and I was given a bottle of water for my trip home. It's these little touches that differentiate this dealer from many others. It was a very pleasant experience. More
Service is Simple Getting my car serviced is a chore I like to ignore. The Courtesy team may have just changed my mind. Ashley was great, checking-in was simple, drivi Getting my car serviced is a chore I like to ignore. The Courtesy team may have just changed my mind. Ashley was great, checking-in was simple, driving a new loaner was fun, and the reverse process went just as smoothly. My RDX came back ready for a few thousand more miles of driving and next time I will probably schedule the service before my car starts telling me that it's overdue. Great experience. More
Great team Connor,Paige and Stuart, where the team, that help in my last service visit. When I dropped of my car and pocked it up. They had me out in 19 minutes. Connor,Paige and Stuart, where the team, that help in my last service visit. When I dropped of my car and pocked it up. They had me out in 19 minutes. Thanks Team More
Always Top Notch Service Paige Keel is great! She let's me know if any service needs attention now or if it can wait. That helps me plan my budget. I never feel like I'm bei Paige Keel is great! She let's me know if any service needs attention now or if it can wait. That helps me plan my budget. I never feel like I'm being taken advantage of. More
Helpful instructions for Safety Connor Thomas was very helpful when I called after getting to work and my battery/alternator light had come on. He advised about safety concerns as m Connor Thomas was very helpful when I called after getting to work and my battery/alternator light had come on. He advised about safety concerns as my car would likely stall if I tried to drive to the dealership. He arranged for a loaner for the next day. I was able to make it out of my parking garage and call AAA for a tow just in time as my car died in a parking lot rather than on the highway. This could have been a really bad and unsafe situation for me. Vehicle was promptly repaired. More
I always come back! The service is always prompt, friendly, and thorough. Paige Keel is terrific to work with when I bring my Acura in for regular maintenance or if I ha The service is always prompt, friendly, and thorough. Paige Keel is terrific to work with when I bring my Acura in for regular maintenance or if I have a problem. More