Courtesy Acura - Service Center

Service Had my new (to me) TLX in for its first service today. Stuart answered all of my questions and managed my expectations for service time. The waiting Had my new (to me) TLX in for its first service today. Stuart answered all of my questions and managed my expectations for service time. The waiting area is very comfortable and the hour flew by. When I picked up my car it had been washed, and there was a bottle of water & a mint on the console. I am very pleased with my experience! More

Knowledgable, friendly and excellent service Despite having a frustrating experience with my car, Stuart provided service that exceeded expectations. Not only was Stuart determined to fix the pr Despite having a frustrating experience with my car, Stuart provided service that exceeded expectations. Not only was Stuart determined to fix the problem, he kept me informed and was very knowledgable during the process. He communicated with me daily and always replied promptly. Stuart's great attitude and top notch service was greatly appreciated and highly recommended. More

Great Service. Friendly competent staff! Great Service! Friendly competent staff in a timely manner! Driving down from Steamboat courtesy provides me a courtesy car for the day. Connor noti Great Service! Friendly competent staff in a timely manner! Driving down from Steamboat courtesy provides me a courtesy car for the day. Connor notified me by text as soon as the work was completed. A truly painless experience and now my MDX and I are ready for the winter! More

New Battery My car would not start at lunch on Friday and i was in KImball, NE. I travel every week. I got a jump and started back to Littleton. I called Conno My car would not start at lunch on Friday and i was in KImball, NE. I travel every week. I got a jump and started back to Littleton. I called Connor and left a message - when I got to Littleton I went straight to Courtesy service - Connor came out ran a check on my battery which indicated a new one was need and an hour later I was on my way home with a new battery and a clean car from a week on the road. Thanks Connor More

Repairs that were made when they put a chip in my paint They took it to a body shop and had the deep chip repaired that was done when I went in for an oil change. It looks new and at no cost to me. Ashley They took it to a body shop and had the deep chip repaired that was done when I went in for an oil change. It looks new and at no cost to me. Ashley was very helpful and friendly. More

First class service I had an electrical problem with my RLX that was a real head scratcher and Matt worked closely with the technicians to rectify the issue which was co I had an electrical problem with my RLX that was a real head scratcher and Matt worked closely with the technicians to rectify the issue which was covered under warranty luckily, They went above and beyond with my issue and couldn't be happier with their work! I would recommend Courtesy Acura to anyone especially with people like Matt Sheridan and his team running the place so efficiently! More

Great service department Great prompt work with the servicing of my Acura. Matt kept me in the loop throughout the diagnostic process. The loaner car made it more convenient Great prompt work with the servicing of my Acura. Matt kept me in the loop throughout the diagnostic process. The loaner car made it more convenient and my car was returned spotless--even got the dog nose prints off the window. More

Great Experience. Connor Thomas has done a great job of servicing both of my Acura cars MDX & RDX since I purchased them 2 years ago at Courtesy Acura. The customer ex Connor Thomas has done a great job of servicing both of my Acura cars MDX & RDX since I purchased them 2 years ago at Courtesy Acura. The customer experience is a top priority for Connor and I highly recommend him. More

Powertrain issues Paige was excellent. Our problem was addressed and repairs were covered under warranty. She also discovered a recall notice for the shock absorbers. Paige was excellent. Our problem was addressed and repairs were covered under warranty. She also discovered a recall notice for the shock absorbers. She helped get us a loaner vehicle while repairs were completed. She kept us up to date at all times. Ashley helped us when Paige was busy. The service was excellent. More

Routine 60K Mile Maintenance Paige was terrific; so friendly and knowledgeable. She explained everything they were doing and kept me informed of progress. I felt like she was per Paige was terrific; so friendly and knowledgeable. She explained everything they were doing and kept me informed of progress. I felt like she was personally interested in my having a good experience. I was given a loaner MDX and 2 warnings appeared the first day. When I called, she offered to send a car to me. I felt safe enough to drive the car back to the dealership and Paige had another car ready to go. I feel very confident that all of the work is quality and that I'm good to go for quite awhile now. Love the water and chocolate treat...a nice touch! More