Courtesy Acura - Service Center

The Free valet service made the experience great. The valet service was excellent. There was some details in the appointment making, pick up and drop off that were minor errors. (Miscommunication abou The valet service was excellent. There was some details in the appointment making, pick up and drop off that were minor errors. (Miscommunication about a loaner car, wrong phone number being notified of pick up, etc.) But overall, the service was great, the car was serviced well, and I didn't have to sit around the waiting room on a work day. I appreciated that Matt called to verify service before and to give me an update on my car's return when the work was done. More

Service VIsit Everything went great. Simple and no surprises. They really good about what to recommend on milestone services in order to split the cost out over t Everything went great. Simple and no surprises. They really good about what to recommend on milestone services in order to split the cost out over time. More

Great service with upfront pricing I always take our Acura here. It is a great service center, easy to get in, and they provide a good overview of what needs to be done up front. I always take our Acura here. It is a great service center, easy to get in, and they provide a good overview of what needs to be done up front. More

Regular maintenance I had a maintenance service light and took my car into the Acura dealership. This is my second service with Connor and found him to be very helpful in I had a maintenance service light and took my car into the Acura dealership. This is my second service with Connor and found him to be very helpful in explaining what needed to be done. I am pleased with this dealership and my service advisor. More

Professional as always We have been using this dealership for many years and have no reason to go elsewhere. They are professional and quick to correct any issues. We have been using this dealership for many years and have no reason to go elsewhere. They are professional and quick to correct any issues. More

Routine Service appt- exceptional customer service Chris Smith was great. He was thorough but also very efficient. I was in and out quickly and had my car back in less than 2 hours. Very professi Chris Smith was great. He was thorough but also very efficient. I was in and out quickly and had my car back in less than 2 hours. Very professional More

Attention to detail Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. More

Keep on Trucking! After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because of the stories about getting ripped off at a flashy dealership. I was pleasantly surprised that was not the case. I was treated fairly and not pushed to purchase anything more than what was required for a car that needed work to keep it safe. Up/front and knowledgeable service agents (Chris Smith) made the experience seamless! More

Excellent I always receive personable, excellent service at Courtesy Acura. They communicate well and have a very nice waiting area. They deliver your car tim I always receive personable, excellent service at Courtesy Acura. They communicate well and have a very nice waiting area. They deliver your car timely and washed. More

Warranty replacement My all seasons mats were purchased with the vehicle when new, the driver side mat had a crack. The service department worked with me to get the mats My all seasons mats were purchased with the vehicle when new, the driver side mat had a crack. The service department worked with me to get the mats replaced under warranty. More