4,505 Reviews of Courtesy Acura - Service Center
Great first experience Matthew Sheridan was my advisor for my first time visit and oil change. He quoted a fair price for changing out a fuse and let me know I needed to ch Matthew Sheridan was my advisor for my first time visit and oil change. He quoted a fair price for changing out a fuse and let me know I needed to change my air filters. He offered for them to do this (although I declined and will do myself), but was NOT at all pushy. I appreciate a service department that is not trying to get you to do everything through them. He was very professional and helpful. Nice job on the car wash and vac and they even cleaned my windows on the inside that I have been putting off for the last couple weekends. I have used Ralph Schomp in the past but will consider Courtesy in the future! Thanks More
Chris Smith I had to schedule another appointment for my brakes as they were still causing me problems . Also there were items that the detail department had miss I had to schedule another appointment for my brakes as they were still causing me problems . Also there were items that the detail department had missed the first time . Contacted Chris Smith, scheduled an appointment including a loaner car. Chris over saw everything and said my car would be ready the next day and it was. Really like working with him. More
Had a key fob replaced I had a great experience. Was offered a loner car which was great. Conner Thomas was awesome. Very polite and courteous. I was very pleased with every I had a great experience. Was offered a loner car which was great. Conner Thomas was awesome. Very polite and courteous. I was very pleased with everything More
Great experience at Courtesy Acura Matt Sheridan made it a pleasure to do business with Courtesy Acura. He was very thorough and listened to all of my concerns. I never felt pressured t Matt Sheridan made it a pleasure to do business with Courtesy Acura. He was very thorough and listened to all of my concerns. I never felt pressured to agree to have any work done that I didn't feel was actually needed at this time. The loaner vehicle was awesome to drive. Thanks, Courtesy Acura! More
Great Service Department Showed up for my appointment and was immediately assigned a Service Consultant (Chris Smith). The paperwork took no time at all. I was advised that t Showed up for my appointment and was immediately assigned a Service Consultant (Chris Smith). The paperwork took no time at all. I was advised that the service would be completed in 60 to 90 minutes. It was done in 60 minutes and that included washing my vehicle. Great overall experience. More
Positive experience. Our vehicle has been serviced at Courtesy Acura since we purchased it there in 2008. Overall, our service experiences have been very positive and reli Our vehicle has been serviced at Courtesy Acura since we purchased it there in 2008. Overall, our service experiences have been very positive and reliable. I used loaners and have also waited at the dealership while the service has been performed and they have always met their service schedules. More
Appreciated my advisors text updates. Advisor identified all the standard services recommended for my mileage and was able to include additional repair items that I identified within the r Advisor identified all the standard services recommended for my mileage and was able to include additional repair items that I identified within the required time frame. Text updates were helpful and allowed me to be involved in the process. More
Always very professional I always feel that Courtesy is thorough, professional, kind, trustworthy and accommodating. It's not cheap but they really are so knowledgable wheneve I always feel that Courtesy is thorough, professional, kind, trustworthy and accommodating. It's not cheap but they really are so knowledgable whenever I take my car in. They are great to work with. Plus I love the washed and vacuumed car whenever I pick it up! More
Battery Repalcement and Windshield Wiper Blades As always, Courtesy Acura exceeded expectations. I have been taking all of my Acura's there for many years and they always are honest and forthcoming As always, Courtesy Acura exceeded expectations. I have been taking all of my Acura's there for many years and they always are honest and forthcoming about what needs to be done. I showed up near 6:00 PM last night and they gladly took my car without an appointment and performed what needed to be done. More
Re do Oil Change Best service! Minor leak and re did oil change even offered to clean the spill in my garage. I have never been disappointed with the service at this p Best service! Minor leak and re did oil change even offered to clean the spill in my garage. I have never been disappointed with the service at this place. I will continue to come here for service, I know they will take care of me and my car. More