Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,432 Reviews of Courtesy Acura - Service Center
Sort by
August 06, 2018
Wait time to long Chris is always great with us when we come in. He keeps us informed. I do wish we could be out quicker. We are never service under an hr and a half. Chris is always great with us when we come in. He keeps us informed. I do wish we could be out quicker. We are never service under an hr and a half. More
by dgm114
Verified CustomerEmployees Worked With
Chris Smith
August 06, 2018
And then some! We dropped our car off on a Friday evening because we had an early conference on Saturday and came down from the mountains. We were given a (very nice We dropped our car off on a Friday evening because we had an early conference on Saturday and came down from the mountains. We were given a (very nice) loaner car. Our Acura was washed (impeccably) and ready when they stated it would be, and we were given a bag of waters and chocolates for our 3 hour ride home! The whole experience was lovely...Chris and Lou were awesome. More
by zastrows
Employees Worked With
Lou Taylor, Chris Smith
August 06, 2018
Chris my service representative did a great job Chris answered all my questions and explained what they were going to do for the service and it got completed in a timely manner. It was a great exper Chris answered all my questions and explained what they were going to do for the service and it got completed in a timely manner. It was a great experience! More
by SCARBONE
Employees Worked With
Chris Smith
August 06, 2018
Best of the best Ever since I bought my first Acura and chose this dealership to be my service center I have yet to regret my decision. They provide honest advise on s Ever since I bought my first Acura and chose this dealership to be my service center I have yet to regret my decision. They provide honest advise on service where I leave happy and my car leaves happy as well. More
by vincenguyen0203
Employees Worked With
Alec Ernce
August 04, 2018
Two cars two days Both cars separate days, Alec was a great help and time of completion was great! I will be coming back again. I have been very happy with everything t Both cars separate days, Alec was a great help and time of completion was great! I will be coming back again. I have been very happy with everything that i have experienced at this location. More
by MARK.ZAPANTA
Employees Worked With
Alec Ernce
August 04, 2018
Matt Sheridan was awesome as usual. I came in for tire replacement on my MDX and the supplier had sent the wrong tires. It was going to take 24 hours to get the c was awesome as usual. I came in for tire replacement on my MDX and the supplier had sent the wrong tires. It was going to take 24 hours to get the correct tiers so I thought I was going to have to come all the way back the next day. IMatt quickly found a loaner car for me and offered to come to my office the next day after the tires had been replaced and swap my car with the loaner so I wouldn’t be any more inconvenienced. Great customer service. More
by JCLAFORTE
Employees Worked With
Matt Sheridan
August 03, 2018
B12 service Connor makes all the difference. 5 stars. Very responsive and knowledgable and friendly. One comment is this survey should not require 25 words. T Connor makes all the difference. 5 stars. Very responsive and knowledgable and friendly. One comment is this survey should not require 25 words. That’s a marketing problem. Fix it. More
by LEEFAWCETT
Employees Worked With
Connor Thomas
August 03, 2018
Battery Was Low and Could Not Start the Engine I purchased the Acura MDX 2015 model in 2016. The battery was very low, so I could not start the engine. I brought the vehicle in for inspection. The I purchased the Acura MDX 2015 model in 2016. The battery was very low, so I could not start the engine. I brought the vehicle in for inspection. The staff replaced it quickly for me at no costs because the battery was still under the warranty. The office staff who checked me in was very friendly. The waiting area was super clean with "free" cold water bottles (it was hot yesterday, so I drank two of those. Thank you!) The restroom was very clean too. They cleaned the vehicle very well after the services. I'd recommend the services/dealership at the Littleton location; they've been professional and friendly to me with excellent services performed on my vehicle. More
by ucd.kevin
Employees Worked With
Alec Ernce
August 03, 2018
Car maintenance Great service. Very helpful. Work was done in a timely matter. Nice to have coffee and water in waiting room. Will be using them in the future car was Great service. Very helpful. Work was done in a timely matter. Nice to have coffee and water in waiting room. Will be using them in the future car was vacuum and washed nice job. More
by JOJOTWIN2
August 02, 2018
Regular Maintenance The web page makes it easy to schedule service. The team are fast, friendly and professional at servicing both of my Acuras! I highly recommend them The web page makes it easy to schedule service. The team are fast, friendly and professional at servicing both of my Acuras! I highly recommend them! More
by FINNTA
Employees Worked With
Alec Ernce
