Courtesy Acura - Service Center

Great job! Alec did a wonderful job helping us today. He even remembered me from another time at the service department and went the extra mile to give great s Alec did a wonderful job helping us today. He even remembered me from another time at the service department and went the extra mile to give great service. More

Great Service by Connor! Courtesy Acura gives great service, they’re fast, efficient, and get the job done. Connor is my service writer and he is absolutely the best! Courtesy Acura gives great service, they’re fast, efficient, and get the job done. Connor is my service writer and he is absolutely the best! More

Great service rep and communication I’m always a little fearful of taking my 10 year old car in, so I was so happy that Alec told me exactly what needed to be done and what wasn’t necess I’m always a little fearful of taking my 10 year old car in, so I was so happy that Alec told me exactly what needed to be done and what wasn’t necessary right now. He communicated cost and time estimates accurately and got me on my way quickly. Also, the car wash was extremely well done. More

Great Service Consultants! Always a pleasure to work with Courtesy Acura Service. I typically deal with Connor Thomas which has gone above and beyond several instances to accom Always a pleasure to work with Courtesy Acura Service. I typically deal with Connor Thomas which has gone above and beyond several instances to accommodate my schedule. Alec was great and also went out of his way to keep me on my schedule on my recent visit. Thanks to the entire team! More

Excellent service from Connor and Matt I have been a customer for several years. On each and every visit for service I ask to speak with Connor Thomas. Over the years Conner has done an e I have been a customer for several years. On each and every visit for service I ask to speak with Connor Thomas. Over the years Conner has done an excellent job providing service. He presents himself as a professional who is personable and competent. Conner represents this dealership with a standard of “Excellence” and is a asset to this dealership. Please extend a “Well done” to Conner on my behalf. I also want to recognize Matt who works in service. Like Conner, Matt always provides excellent customer service. He is a pleasure to work with and is very knowledgeable and customer oriented. Together they represent a standard of “Excellence” in representing Courtesy Acura. Both need to be recognized for their great customer service. More

Always an awesome experience with Alec at Acura! Alec at Courtesy Acura seriously takes such amazing care of me and my RDX which I purchased From Courtesy Acura that I would never go elsewhere for ca Alec at Courtesy Acura seriously takes such amazing care of me and my RDX which I purchased From Courtesy Acura that I would never go elsewhere for car service! Alec is always honest with me explains my service and any problems which may arise so I know exactly what to expect. Alec and all of your service staff are always super respectful of my time and makes sure I have a loaner car if needed!! I always leave Courtesy Acura feeling very satisfied! Thank you Alec and Courtesy Acura! More

Dennis to the Rescue! We are driving our 5th Acura purchased from Courtesy and we continue to be glad to do business with these folks. A few weeks ago we brought our 2104 M We are driving our 5th Acura purchased from Courtesy and we continue to be glad to do business with these folks. A few weeks ago we brought our 2104 MDX in for service. Work was done as promised. One item I mentioned upon dropping the car off for service was that the key fobs were not working as they had been previously. They located a service bulletin to fix the problem. The car's bumper to bumper warranty had expired in March however the car only has 36,000 miles so Acura agreed to fix the problem at their expense as soon as the parts arrived (estimated cost without Courtesy Acura's intervention: $1,200. I had some issues in speaking to the correct person to get the job done a few weeks later, so I emailed Dennis Craig whom we purchased the car through 4 years ago. Though he was on vacation, Dennis got to the bottom of the problem (which was really a communications problem) and within 24 hours I had a call from the assistant service manager (Connor Thomas) to set up my appointment to get the problem fixed. This kind of service is why we will continue to do business with both Courtesy and Dennis! More

2002 RSX maintenance Great place to study while car maintenance was completed. Lounge is very nice! Maintenance took a little longer than estimated. But, mint chocolate Great place to study while car maintenance was completed. Lounge is very nice! Maintenance took a little longer than estimated. But, mint chocolate made it worth it! Lol More

Superior Service Alec was attentive, friendly, and understanding of my time constraints. He made the process easy, and was extremely accommodating. Thank You for your Alec was attentive, friendly, and understanding of my time constraints. He made the process easy, and was extremely accommodating. Thank You for your flexibility Alec! More