Courtesy Acura - Service Center

Dead battery The service department at Courtesy Acura was friendly and helpful. My battery was dead and I didn't have an appointment. They got me in and out quickl The service department at Courtesy Acura was friendly and helpful. My battery was dead and I didn't have an appointment. They got me in and out quickly. More

A1 Service Chris was awesome to work with. I heard it was his second day on the job, but to me it felt like he'd been working there for years. Thanks Chris! Chris was awesome to work with. I heard it was his second day on the job, but to me it felt like he'd been working there for years. Thanks Chris! More

Doing the right thing This was at least my third time coming back for a knocking sound that wont seem to go away. This started about a year ago after I had my brakes done This was at least my third time coming back for a knocking sound that wont seem to go away. This started about a year ago after I had my brakes done (rotors machined and pads replaced). Each time I have brought the car in they have provided me with a free loaner car to use and they have tried to fix the issue without charging me. This last time they even replaced both rotors to try and get to the root of the issue. They once again did not try to charge me. I am very pleased they are doing the right thing for me. I have not heard the sound again and I am very pleased it seems to be fixed. I have been an Acura owner for over 10 years and the customer experience is one of the reasons I will continue to be an Acura owner for many more. More

Great service Always helpful and communicative. I’m always able to get an appointment quickly. Acura does a thorough inspection of the car to make sure that all nec Always helpful and communicative. I’m always able to get an appointment quickly. Acura does a thorough inspection of the car to make sure that all necessary areas are addressed. More

Incredible experience The new facilities and amenities make the trip for service more like a trip to your local executive suite then a trip to an Acura dealer. First class The new facilities and amenities make the trip for service more like a trip to your local executive suite then a trip to an Acura dealer. First class service and staff for a very reasonable and comparable rate I would expect to pay at a non-dealer location. Additionally, the service is quick and my vehicle always comes back cleaner than when I drop it off. I am absolutely confident referring anyone with an Acura to Chris and his team. More

Post Sale Service I purchased a Certified used Acura in 2014 along with a maintenance package. I recently went in for a regularly scheduled oil change. The serice age I purchased a Certified used Acura in 2014 along with a maintenance package. I recently went in for a regularly scheduled oil change. The serice agent was respectful and efficient. The staff noticed a slight leak in a tire and was able to quickly repair it while I waited along with the standard oil change and tire rotation. Having the car cleaned as part of the package is a very nice plus. I have been very pleased with the service organization. More

Great experience! We were fortunate enough to work with the assistant service manager and he was great. He took great care of our car and our needs and fought for us. I We were fortunate enough to work with the assistant service manager and he was great. He took great care of our car and our needs and fought for us. I can't say enough good about their services. More

Fast and efficient, no drama Really helpful, easy in and out, no drama with the loaner. Matt was friendly and remembered me at the end of the day when I came back, even drove my Really helpful, easy in and out, no drama with the loaner. Matt was friendly and remembered me at the end of the day when I came back, even drove my car around front and brought me the keys so I could check out the 2019 RDX. More

Enjoyable Experience Everyone has always been very helpful when I have taken my car in for servicing. Whether I've used Uber or Lyft or a loaner to get back & forth to th Everyone has always been very helpful when I have taken my car in for servicing. Whether I've used Uber or Lyft or a loaner to get back & forth to the service department, it has always been easy. I would definitely take my car back to Courtesy for further servicing. Janet Paul More

Excellent service, start to finish! I only needed an oil change and tire rotation, but I was treated like I was spending a million bucks! Friendly and helpful staff! Matt was excellent a I only needed an oil change and tire rotation, but I was treated like I was spending a million bucks! Friendly and helpful staff! Matt was excellent and explained how their Uber/Lyft program works so you don't have to wait for a shuttle..nice service. I ended up waiting b/c it was only an oil change, but the whole experience was great! They even put me back into my clean car with a cold bottled water and a peppermint patty! That's service! More