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Courtesy Acura - Service Center

Littleton, CO

4.9
4,432 Reviews

4,432 Reviews of Courtesy Acura - Service Center

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September 13, 2018

Always professional Always professional! I chose to purchase my most recent car at courtesy because the service department is outstanding....and the technicians to a ter More

by nono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle, Connor Thomas
Sep 13, 2018 -

Courtesy Acura responded

Hi Michelle, thanks for giving our service department a great review! We always strive to give our clients a five-star worthy experience and I am glad to see we achieved that with you. See you around! With Courtesy, John Mark Osborne General Manager Courtesy Acura

September 13, 2018

Battery was dying My car wouldn’t start on its own. It needed a jump to start. It was determined that the battery needed to be replaced. It was covered under warranty. More

by aumanalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wunderlich
Sep 13, 2018 -

Courtesy Acura responded

Good morning and thank you for sharing your service experience with us. We appreciate you and look forward to another opportunity to serve you. With Courtesy, John Mark Osborne General Manager Courtesy Acura

September 13, 2018

Service Departmwnt is Top Notch! Just had a service appt and not only was my car finished sooner than the time they told me, Chris Wunderlich was so nice and explained everything clea More

by sk83rgrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wunderlich
Sep 13, 2018 -

Courtesy Acura responded

Hi, thanks for the review! We are glad to have provided you with top notch service. Glad to have you still part of the Courtesy Acura family! See you around. With Courtesy, John Mark Osborne General Manager Courtesy Acura

September 12, 2018

Regular maintenance in Littleton My service advisor Alec addressed all my concerns, I appreciate the service team taking the time to check out my car and tires during my oil change, p More

by JENNIFERLYNNCOWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Sep 12, 2018 -

Courtesy Acura responded

Hey Jennifer, we appreciate you coming in for your car maintenance. Thanks for writing Alec a great review! We look forward to seeing you around. John Mark Osborne General Manager Courtesy Acura

September 12, 2018

Terrible experience one after another! Came in for oil change and tire rotation, I hand wash my car, my wheels didn’t move one side has scratched wheels from previous owner, this leads me t More

by ERICTROSTLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris
September 12, 2018

THE BEST! Best dealership in town! Hands down! My sales rep is the best in town! Second lease and will always go there FIRST! Service always takes care of my More

by KAMILATOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone is helpful
Sep 12, 2018 -

Courtesy Acura responded

Hey, thanks for the review and choosing Courtesy Acura for your second lease! We are glad to have you part of the Courtesy Acura family and look forward to seeing you around. John Mark Osborne General Manager Courtesy Acura

September 12, 2018

Oil change and Tire Rotation Alec got me in and out in less than an hour. Great service! I appreciate the multi-point inspection as well, so I can be made aware of anything my c More

by THEPAGES1345
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Sep 13, 2018 -

Courtesy Acura responded

Hi, thanks for the great review! We are glad to give you a wonderful overall experience. We'll see you around! Happy driving, John Mark Osborne General Manager Courtesy Acura

September 12, 2018

2015 Acura The service was executed very professionally, discussed options for the prioritized services, they managed my time expectations, timely return of my c More

by pahoffman824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Sep 13, 2018 -

Courtesy Acura responded

Hi and thanks for the review of our service department. I will pass your compliments on to the team. We look forward to another opportunity to serve you. John Mark Osborne General Manager Courtesy Acura

September 12, 2018

Battery Replacement My new MDX with 800 miles on it wouldn't start on two occasions because the battery was drained. I spoke with a Courtesy service rep who said just br More

by SMITHDS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Ernce
Sep 13, 2018 -

Courtesy Acura responded

Thanks for the great review of our service department! I am glad to see our team provided you with five-star worth service. We look forward to seeing you around! With Courtesy, John Mark Osborne General Manager Courtesy Acura

September 11, 2018

Friendly and efficient We were greeted as soon as we pulled into the garage. Our greeter was friendly and engaging. He said Chris would be taking care of us. Chris was th More

by maggieedew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan, Chris Smith
Sep 12, 2018 -

Courtesy Acura responded

Hi, thanks for taking the time to write us a great review! We are glad to have provided you with friendly and efficient service. We look forward to another opportunity to serve you. John Mark Osborne General Manager Courtesy Acura

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