4,432 Reviews of Courtesy Acura - Service Center
Timely service The service personnel at Courtesy Acura are always so friendly and knowledgable. They answered my questions about the 60,000 mile maintenance. My serv The service personnel at Courtesy Acura are always so friendly and knowledgable. They answered my questions about the 60,000 mile maintenance. My service was completed and the car was ready as scheduled. More
service at courtesy acura alec was very courteous and prompt in providing information , even had service done 15 minutes earlier than estimated. I had forgotten a discount coup alec was very courteous and prompt in providing information , even had service done 15 minutes earlier than estimated. I had forgotten a discount coupon, but he provided the discount anyway. car was vacuumed and washed before getting it back. More
Good service Had regular maintenance performed and had an electrical problem diagnosed and fixed. Al, went well with the exception of a notch somehow out of the pl Had regular maintenance performed and had an electrical problem diagnosed and fixed. Al, went well with the exception of a notch somehow out of the plastics part on drivers side vent. Not sure how that happened or why as that wasn’t an area of concern. Other than that experience was good. More
About time My experience with Courtesy Acura was quite the journey, but in the end, they figured everything out. Always very professional, accommodating and I lo My experience with Courtesy Acura was quite the journey, but in the end, they figured everything out. Always very professional, accommodating and I love the York Peppermint Patty. Nice touch. More
Alec and technicians were great Very comfortable dealership to come to for service - always a pleasure to bring my car in for its service needs as I’m always made comfortable. Alec t Very comfortable dealership to come to for service - always a pleasure to bring my car in for its service needs as I’m always made comfortable. Alec the service advisor kept me well informed throughout the process and the service tech as well made a special visit to compliment me on my older Acura. Would recommend! More
Amazing service from Vanessa. Vanessa was great, she followed up with me with my car and she answered all and any questions that I had along the way. My car had two engine lights t Vanessa was great, she followed up with me with my car and she answered all and any questions that I had along the way. My car had two engine lights that went off and would shake, she took me through the process of the whole service aspect of the Acura car and really helped me understand what was going on. Vanessa was very thorough when she contacted me, kept me up to date with what was going on with my car, the communication was just phenomenal. When I went in to pick up my car, and when I was dropping off my car she made me feel very comfortable, asked if I wanted a beverage or anything. It would be because of people like her that I would return to this Acura Dealership for any further help for services or car purchases. Thank you so much Vanessa! More
Inordinately kind, thorough, timely Alec help me mount my front license plate holder when I moved here in May. This was my second interaction when Alec and Courtesy. I was concerned abou Alec help me mount my front license plate holder when I moved here in May. This was my second interaction when Alec and Courtesy. I was concerned about getting out on time to watch East Coast college team and Alec communicated twice along the way to provide peace of min. He further communicated other services to make future service even better More
Great Service The Courtesy Staff were 110% friendly even when I didn't buy my car from them. They have a great lounge so I was able to get work done while waiting. The Courtesy Staff were 110% friendly even when I didn't buy my car from them. They have a great lounge so I was able to get work done while waiting. After it was done, they cleaned the inside and outside of my car. Thanks!! More
Great service! Arrived and departed on time, what was needed was explained well, - great service, clean car and courteous, professional staff! Love the pick-up servi Arrived and departed on time, what was needed was explained well, - great service, clean car and courteous, professional staff! Love the pick-up service - very easy! More
Always Helpful The service staff is always friendly and helpful. They always take ownership of my service needs from the moment I drive in to when I drive out. The service staff is always friendly and helpful. They always take ownership of my service needs from the moment I drive in to when I drive out. More