Courtesy Acura - Service Center

Great Customer Service and Sales I called two hours prior to my arrival for warrant work and a tire rotation. I was greeted very professional and completely informed of the time fram I called two hours prior to my arrival for warrant work and a tire rotation. I was greeted very professional and completely informed of the time frame to complete the process. I was offered a lift to from my destination but I opt to spent the time in the show room checking out the new MDX. Andrew was great, he took the time to answer all my questions without any pressure to close a deal. We spent all my time checking out all the 2019 MDX's on the lot, test driving a unit. I was sold on the MDX of my choice. I believe we were very close to making the deal. More

Courtesy Acura replaced my 2015 Acura TLX transmission . They worked with Acura corporate to replace my transmission under warranty . The original transmission had gone through multiple updates, but stil . They worked with Acura corporate to replace my transmission under warranty . The original transmission had gone through multiple updates, but still shifted roughly. The new transmission shifts perfectly! THANKS to Vanessa and the Courtesy Acura team for getting a warranty replacement for my transmission! More

Excellent customer service I was given a comprehensive itemization of issues that needed to be addressed, as well as future items for consideration. I was not pressured to I was given a comprehensive itemization of issues that needed to be addressed, as well as future items for consideration. I was not pressured to have any work completed, and was very comfortable with the consultative approach offered. Excellent customer lounge was available while I waited. More

Oil Change I just had an oil change. They told me how long it would take and they were right on time or a little early. They have a nice waiting area with plugs I just had an oil change. They told me how long it would take and they were right on time or a little early. They have a nice waiting area with plugs for your phone, and refreshments as you pass the time. More

Timely, friendly and courteous service ... Everthing was great. They got me in and out timely, My car was clean and ready when they said it would be. Matt was friendly, knowledgeable and effici Everthing was great. They got me in and out timely, My car was clean and ready when they said it would be. Matt was friendly, knowledgeable and efficient - Just what I needed. More

Alll good. Well, twenty-five word minimum... Connor handled everything and it all worked out very smoothly. I'm always very grateful for the loner car. The place Well, twenty-five word minimum... Connor handled everything and it all worked out very smoothly. I'm always very grateful for the loner car. The place is clean with lots of cool cars to eyeball. The car is running very smoothly. Thanks for the positive experience. I'll be back for more routine maintenance as time goes by. More

As always, great service! Everthing was great. They got me in and out timely, My car was clean and ready when they said it would be. I'll always bring my car here for serv Everthing was great. They got me in and out timely, My car was clean and ready when they said it would be. I'll always bring my car here for service. Thank you. More

Great service They explained everything, and did my service on time, they tell me the price before they start to work on my car, also they give me options for futur They explained everything, and did my service on time, they tell me the price before they start to work on my car, also they give me options for future appointment More

Highly recommend Professional, efficient and excellent quality. Able to schedule on line and my car was cleaned and ready to go at the quoted time. Always buy and serv Professional, efficient and excellent quality. Able to schedule on line and my car was cleaned and ready to go at the quoted time. Always buy and service my Acuras at this location. More

Another upsell Service department was clean and on schedule. Only problem was the attempt to upsell sell me on transmission and differential service which was "re Service department was clean and on schedule. Only problem was the attempt to upsell sell me on transmission and differential service which was "recommended" by Honda at 30,000 miles. I declined, got home, read my owner's guide to find that my RDX will tell me when these are required. Thankfully it was a rather soft sell, unlike when I purchased the car and nearly walked out after telling the closing agent that I didn't want to buy an extended warranty for the third time! More